BCS BA ORAL | 172 QUESTIONS AND ANSWERS |
2025/2026 UPDATE | WITH COMPLETE SOLUTION!!
what is a business case Answer - a justification for a proposed project or
undertaking on the basis of its expected commercial benefit. Feasibility of
committing a project is examined
addresses the highest level of business need for a specific project
might include high level domain analysis, risk analysis, financial analysis,
creation of outline plans, test strategy creation
What is a business requirements Answer - the critical activities of an enterprise
that must be performed to meet the organizational objective(s) while
remaining solution independent
why is business analysis important? Answer - Organisations have introduced
business analysis so as to make sure that business needs are paramount when
new IT systems are introduced
What is a BAM and what is it's purpose Answer - Business Activity Model
shows the activities we would expect to be carried out in the business based on
the perspective under consideration
a conceptual/SHOULD-BE view of business activities
,o Types of activities
o Planning activities: These define rules dictating the type of resource required
and how the performance of these resources is to be measured (e.g. if 'high
quality holidays' was the world view, this would effect staffing decisions, KPIs
etc)
o Enabling activities: These ensure that the resources and facilities needed by
the doing activities are obtained and deployed. (e.g. raw materials,
infrastructure)
o Doing activities: These relate directly to achieving the transformation
described in the business perspective (e.g. for transformation of 'convert
potential holidaymakers into happy, paid-up holiday-goers' the doing activities
would include booking high-quality holidays and supplying detailed travel
plans.
o Monitoring activities: these collect metrics to check the performance of other
activities against the targets as use the performance activities set in the
planning activities
o Control activities: other activities when monitoring has identified that some
action is required (e.g. if sales margin for a product is not being achieved then a
control action might include reconsidering the price)
BBS Answer - Balanced Business Scorecard
what is CATWOE and why is it used Answer - Customer = the person that
receives the output of the process i.e. clients
Actor = the people that implement the change i.e. employees
Transformation = the process of turning the input into the output
Worldview = the wider context of the change and its impacts (positive and
negative) on the wider community
Owner = the person who has the authority to implement change or stop the
project, usually the investor or owner
,Environment= environmental constraints e.g. regulation, financial contrainsts,
limited resources
CATWOE is a tool used to evaluate business/stakeholder perspectives. It can be
used to understand the importance of each of the stakeholders requirements
CBA Answer - Cost Benefit Analysis
KPI Answer - key performance indicator
MOST Answer - mission, objectives, strategy and tactics (analysis)
SARAH
(model) Answer - shock, anger, rejection, acceptance and hope (model)
LCBC Answer - Lifecycle for Business Change
What are the stages of the business life cycle Answer - Alignment
Definition
Design
implementation
Realisation
all stages contribute to the business case
what are the sectors of the economy Answer - public/ state
private / commercial
, not for profit
what are the motivations of the private sector Answer - profits
how are private sector companies financed Answer - shareholders
bonds/debts
loans
mortagage
sale
venture capital
what are the motivations for public sector companies Answer - provide
services that would not have otherwise been provided by the
private/commercial sector
How is the public sector financed Answer - taxation
what are the motivations of a not for profit organisation Answer - charity,
social betterment
how are not for profit orgs funded Answer - donations
tax breaks
grants
subscriptions
give examples of different types of private sector/commercial organisations
Answer - Private Limited Company Ltd
2025/2026 UPDATE | WITH COMPLETE SOLUTION!!
what is a business case Answer - a justification for a proposed project or
undertaking on the basis of its expected commercial benefit. Feasibility of
committing a project is examined
addresses the highest level of business need for a specific project
might include high level domain analysis, risk analysis, financial analysis,
creation of outline plans, test strategy creation
What is a business requirements Answer - the critical activities of an enterprise
that must be performed to meet the organizational objective(s) while
remaining solution independent
why is business analysis important? Answer - Organisations have introduced
business analysis so as to make sure that business needs are paramount when
new IT systems are introduced
What is a BAM and what is it's purpose Answer - Business Activity Model
shows the activities we would expect to be carried out in the business based on
the perspective under consideration
a conceptual/SHOULD-BE view of business activities
,o Types of activities
o Planning activities: These define rules dictating the type of resource required
and how the performance of these resources is to be measured (e.g. if 'high
quality holidays' was the world view, this would effect staffing decisions, KPIs
etc)
o Enabling activities: These ensure that the resources and facilities needed by
the doing activities are obtained and deployed. (e.g. raw materials,
infrastructure)
o Doing activities: These relate directly to achieving the transformation
described in the business perspective (e.g. for transformation of 'convert
potential holidaymakers into happy, paid-up holiday-goers' the doing activities
would include booking high-quality holidays and supplying detailed travel
plans.
o Monitoring activities: these collect metrics to check the performance of other
activities against the targets as use the performance activities set in the
planning activities
o Control activities: other activities when monitoring has identified that some
action is required (e.g. if sales margin for a product is not being achieved then a
control action might include reconsidering the price)
BBS Answer - Balanced Business Scorecard
what is CATWOE and why is it used Answer - Customer = the person that
receives the output of the process i.e. clients
Actor = the people that implement the change i.e. employees
Transformation = the process of turning the input into the output
Worldview = the wider context of the change and its impacts (positive and
negative) on the wider community
Owner = the person who has the authority to implement change or stop the
project, usually the investor or owner
,Environment= environmental constraints e.g. regulation, financial contrainsts,
limited resources
CATWOE is a tool used to evaluate business/stakeholder perspectives. It can be
used to understand the importance of each of the stakeholders requirements
CBA Answer - Cost Benefit Analysis
KPI Answer - key performance indicator
MOST Answer - mission, objectives, strategy and tactics (analysis)
SARAH
(model) Answer - shock, anger, rejection, acceptance and hope (model)
LCBC Answer - Lifecycle for Business Change
What are the stages of the business life cycle Answer - Alignment
Definition
Design
implementation
Realisation
all stages contribute to the business case
what are the sectors of the economy Answer - public/ state
private / commercial
, not for profit
what are the motivations of the private sector Answer - profits
how are private sector companies financed Answer - shareholders
bonds/debts
loans
mortagage
sale
venture capital
what are the motivations for public sector companies Answer - provide
services that would not have otherwise been provided by the
private/commercial sector
How is the public sector financed Answer - taxation
what are the motivations of a not for profit organisation Answer - charity,
social betterment
how are not for profit orgs funded Answer - donations
tax breaks
grants
subscriptions
give examples of different types of private sector/commercial organisations
Answer - Private Limited Company Ltd
