NURSING LEADERSHIP & MANAGE
m m m
MENT
3rd Edition B
m m
y Patricia Kelly
m m
,NursingmLeadershipm&mManagementm3rdmEditionmbymPatriciamKellymTestmBankmT
ablemofmContents:
UnitmI:mNURSINGmLEADERSHIPmANDmMANAGEMENT.
Chapterm1.mNursingmLeadershipmandmManagement.
Chapterm2.mThemHealthcaremEnvironment.
Chapterm3.mOrganizationalmBehaviormandmMagnetmHospitals.
Chapterm4.mBasicmClinicalmHealthcaremEconomics.
Chapterm5.mEvidence-BasedmHealthmCare.
Chapterm6.mNursingmandmHealthcaremInformatics.
Chapterm7.mPopulationmBasedmHealthcaremPractice.
UnitmII:mLEADERSHIPmANDmMANAGEMENTmOFmTHEmINTERDISCIPLINARYmTEAM.
Chapterm8.mPersonalmandmInterdisciplinarymCommunication.
Chapterm9.mPoliticsmandmConsumermPartnerships.
Chapterm10.mStrategicmPlanningmandmorganizingmPatientmCare.
Chapterm11.mEffectivemTeammBuilding.
Chapterm12.mPower.
Chapterm13.mChange,mInnovation,mandmConflictmManagement.
UnitmIII:mLEADERSHIPmANDmMANAGEMENTmOFmPATIENT-mCENTEREDmCARE.
Chapterm14.mBudgetmConceptsmformPatientmCare.
Chapterm15.mEffectivemStaffing.
Chapterm16.mDelegationmofmPatientmCare.
Chapterm17.mOrganizationmofmPatientmCaremManagement.
Chapterm18.mTimemManagementmandmSettingmPatientmCaremPriorities.
Chapterm19.mPatientmandmHealthmCaremEducation.
UnitmIV:mQUALITYmIMPROVEMENTmOFmPATIENTmOUTCOMES.
Chapterm20.mManagingmOutcomesmUsingmanmOrganizationalmQualitymImprovementmModel.
Chapterm21.mEvidencemBasedmStrategiesmtomImprovemPatientmCaremOutcomes.
Chapterm22.mDecisionmMakingmandmCriticalmThinking.
Chapterm23.mLegalmAspectsmofmHealthmCare.
Chapterm24.mEthicalmAspectsmofmHealthmCare.
Chapterm25.mCulture,mGenerationalmDifferences,mandmSpirituality.
UnitmV:mLEADERSHIPmANDmMANAGEMENTmOFmSELFmANDmTHEmFUTURE.
Chapterm26.mCollectivemBargaining.
Chapterm27.mCareermPlanning.
Chapterm28.mNursingmJobmOpportunities.
Chapterm29.mYourmFirstmJob.
Chapterm30.mHealthymLiving:mBalancingmPersonalmandmProfessionalmNeeds.
Chapterm31.mNCLEXmPreparationmandmProfessionalism
.
,Chapterm1:mNursingmLeadershipmandmManagement
mMULTIPLEmCHOICE
1. AccordingmtomHenrimFayol,mthemfunctionsmofmplanning,morganizing,mcoordinating,mandmcontroll
ingmaremconsideredmwhichmaspectmofmmanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:mB,mThemmanagementmprocessmincludesmplanning,morganizing,mcoordinating,mandmcontrolling.mManagementmrolesminclude
minformationmprocessing,minterpersonalmrelationships,mandmdecisionmmaking.mManagementmfunctionsmincludemplanning,morganizi
ng,mstaffing,mdirecting,mcoordinating,mreporting,mandmbudgeting.mAmtaxonomymismamsystemmthatmordersmprinciplesmintomamgroupi
ngmormclassification.
2. Whichmofmthemfollowingmismconsideredmamdecisionalmmanagerialmrole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:mD,mThemdecisionalmmanagerialmrolesmincludementrepreneur,mdisturbancemhandler,mallocatormofmresources,mandmnegotiator.m
Theminformationmprocessingmmanagerialmrolesmincludemmonitor,mdisseminator,mandmspokesperson.mTheminterpersonalmmanageria
lmrolesmincludemfigurehead,mleader,mandmliaison.
3. Amnursemmanagermmeetsmregularlymwithmothermnursemmanagers,mparticipatesmonmthemorganizati
onsmcommittees,mandmattendsmmeetingsmsponsoredmbymprofessionalmorganizationsminmordermtomm
anagemrelationships.mThesemactivitiesmaremconsideredmwhichmfunctionmofmammanager?
a. Informing
b. Problemmsolving
c. Monitoring
d. Networking
ANS:mD,mThemrolemfunctionsmtommanagemrelationshipsmaremnetworking,msupporting,mdevelopingmandmmentoring,mmanagingmcon
flictmandmteammbuilding,mmotivatingmandminspiring,mrecognizing,mandmrewarding.mThemrolemfunctionsmtommanagemthemworkmarem
planningmandmorganizing,mproblemmsolving,mclarifyingmrolesmandmobjectives,minforming,mmonitoring,mconsulting,mandmdelegatin
g.
4. Amnursemwasmrecentlympromotedmtomammiddle-
levelmmanagermposition.mThemnursesmtitlemwouldmmostmlikelymbemwhichmofmthemfollowing?
a. First-linemmanager
b. Director
c. Vicempresidentmofmpatientmcaremservices
d. Chiefmnursemexecutive
ANS:mB,mAmmiddle-levelmmanagermismcalledmamdirector.mAmlowmmanagerial-mlevelmjobmismcalledmthemfirst-
linemmanager.mAmnurseminmanmexecutivemlevelmrolemismcalledmamchiefmnursemexecutivemormvicempresidentmofmpatientmcaremservice
s.
5. AmnursemmanagermwhomusesmFrederickmTaylorsmscientificmmanagementmapproach,mwouldmmostmli
kelymfocusmonmwhichmofmthemfollowing?
, a. Generalmprinciples
b. Positionalmauthority
c. Labormproductivity
d. Impersonalmrelations
ANS:mC,mThemareamofmfocusmformscientificmmanagementmismlabormproductivity.mInmbureaucraticmtheory,mefficiencymismachievedmt
hroughmimpersonalmrelationsmwithinmamformalmstructuremandmismbasedmonmpositionalmauthority.mAdministrativemprinciplemtheory
mconsistsmofmprinciplesmofmmanagementmthatmaremrelevantmtomanymorganization.
6. AccordingmtomVroomsmTheorymofmMotivation,mforce:
a. ismthemperceivedmpossibilitymthatmthemgoalmwillmbemachieved.
b. describesmthemamountmofmeffortmonemwillmexertmtomreachmonesmgoal.
c. describesmpeoplemwhomhavemfreemwillmbutmchoosemtomcomplymwithmordersmtheymaremgiven.
d. ismamnaturallymformingmsocialmgroupmthatmcanmbecomemamcontributormtomanmorganization.
ANS:mB,mAccordingmtomVroomsmTheorymofmMotivation,mForcemdescribesmthemamountmofmeffortmonemwillmexertmtomreachmones
mgoal.mValencemspeaksmtomthemlevelmofmattractivenessmormunattractivenessmofmthemgoal.mExpectancymismthemperceivedmpossibility
mthatmthemgoalmwillmbemachieved.mVroomsmTheorymofmMotivationmcanmbemdemonstratedminmthemformmofmanmequation:mForcem=
mValencemExpectancym(Vroom,m1964).mThemtheorymproposesmthatmthismequationmcanmhelpmtompredictmthemmotivation,mormforce,m
ofmanmindividualmasmdescribedmbymVroom.
7. AccordingmtomR.mN.mLussier,mmotivation:
a. ismunconsciouslymdemonstratedmbympeople.
b. occursmexternallymtominfluencembehavior.
c. ismdeterminedmbymothersmchoices.
d. occursminternallymtominfluencembehavior.
ANS:mD,mMotivationmismamprocessmthatmoccursminternallymtominfluencemandmdirectmourmbehaviorminmordermtomsatisfymneeds.mMoti
vationmismnotmexplicitlymdemonstratedmbympeople,mbutmrathermitmisminterpretedmfrommtheirmbehavior.mMotivationmismwhateverminf
luencesmourmchoicesmandmcreatesmdirection,mintensity,mandmpersistenceminmourmbehavior.
8. AccordingmtomR.mN.mLussier,mtheremaremcontentmmotivationmtheoriesmandmprocessmmotivationmtheo
ries.mWhichmofmthemfollowingmismconsideredmamprocessmmotivationmtheory?
a. Equitymtheory
b. Hierarchymofmneedsmtheory
c. Existence-relatedness-growthm theory
d. Hygienemmaintenancemandmmotivationmfactors
ANS:mA,mThemprocessmmotivationmtheoriesmaremequitymtheorymandmexpectancymtheory.mThemcontentmmotivationmtheoriesminclud
emMaslowsmhierarchymofmneedsmtheory,mAldefersmexistence-mrelatedness-
growthm(ERG)mtheory,mandmHerzbergsmhygienemmaintenancemfactorsmandmmotivationmfactors.
9. Themtheorymthatmincludesmmaintenancemandmmotivationmfactorsmis:
a. Maslowsmhierarchymofmneeds.
b. Herzbergsmtwo-factormtheory.
c. McGregorsmtheorymXmandmtheorymY.
d. OuchismtheorymZ.