Operations Managements QUESTIONS AND
CORRECT ANSWERS LATEST UPDATE THIS
YEAR
, Defining the design It will be sensitive to small changes in
requirements of the financial machine vibration.
service
It must enable decentralized Investigate the latest consignment
decisions. and do not use it for production
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2 of 45
Definition
H
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A lean manufacturing process contains three operations (E, F, and G). It takes
20 minutes to complete operation E, 30 minutes to complete operation F, and
40 minutes to complete operation G. In addition, there is a wait time (H) of 10
minutes between the operations.
What is the non-value-added activity in this example?
A car wash is using a process control chart to plot and monitor service wait times to
improve quality and customer satisfaction. An upper and lower control limit of one
standard deviation is being used to detect out-of-control processes.
What is the percentage of normal probability used for the control limits in this case?
A lean manufacturing process contains setup time, processing time, wait time, and
transit time.
, What is the value-added activity in this case?
A manufacturing plant has implemented robust quality controls at the beginning of
its production process by installing equipment that inspects raw materials to ensure
defects are not passed on to the next stage of production.
Which quality principle is being used?
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Term
An industrial chemical manufacturer wants to improve its quality
standards by tracking the moisture levels of raw materials using a
statistical control chart. The standard average moisture level is X
humidity units, and two sample standard deviations will be used.
What is the lower control limit of the chart?
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Delivery X - 2σ
3X ± σ Technical skills
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, 4 of 45
Definition
No sample points are outside the control limits.
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A two-bin inventory system is being utilized by a widget producer in its lean
manufacturing process. At the beginning of the process, bin 1 contains 100 units and
bin 2 contains 40 units.
What does bin 2 represent in this context?
A company develops a product that is highly tailored to meet certain customer
needs.
How has the quality of design for the selected product been applied?
An automobile assembly line is using a statistical process control chart to
monitor fuel tank failures so that quality standard improvements can be made.
The number of failures from collected samples is plotted in the chart.
Which scenario confirms that the process is in control?
A pharmaceutical plant wants to track the color of a key ingredient using a control
chart. This ingredient is procured from a vendor that compares the product against
the color standard. The sample points from the latest consignment are exhibiting an
out-of-control trend.
Which action should be taken to ensure product quality?