OB Chapter 5 – Motivation Theories, Reinforcement & Workplace Behavior – 2025 Exam Q&A (BUS210)

This expertly structured Q&A guide for Organizational Behavior Chapter 5 (2025/2026) presents 100% correct and updated exam content on employee motivation, behavioral reinforcement, and performance psychology. Designed for students in BUS210, Business Psychology, HRM, or Leadership & Management courses, it explains both classical and modern motivational frameworks that shape workplace performance. The material explores foundational theories such as Maslow’s Hierarchy of Needs, ERG Theory, and Herzberg’s Two-Factor Theory, highlighting needs like existence, relatedness, and growth, as well as the roles of motivators and hygiene factors. Also covered are McClelland’s Needs Theory, including the need for achievement, affiliation, and power, and the use of tools like the Thematic Apperception Test (TAT). Students will also learn how equity theory and organizational justice (distributive, procedural, interactional) affect employee fairness perceptions. Additionally, the document breaks down expectancy theory (expectancy, instrumentality, valence) and reinforcement theory—explaining concepts like positive/negative reinforcement, punishment, extinction, and schedule-based reinforcement (fixed-interval, variable-ratio, etc.). This resource is ideal for mastering applied motivation strategies used in managing performance, reward systems, and behavioral interventions in the workplace. Keywords: motivation theories, reinforcement, equity theory, Maslow, Herzberg, McClelland, expectancy theory, BUS210, OB Mod, job performance, workplace behavior, rewards, punishment, justice, fixed ratio, variable ratio, TAT, OB exam prep