CRCR EXAM PREP | NEW 2025/2026 UPDATE | QUESTIONS AND
ANSWERS | WITH COMPLETE SOLUTION|!!
What are collection agency fees based on? - (Correct Answer) - A percentage of dollars collected
Self-funded benefit plans may choose to coordinate benefits using the gender rule or what other
rule? - (Correct Answer) - Birthday
In what type of payment methodology is a lump sum or bundled payment negotiated between the
payer and some or all providers? - (Correct Answer) - Case rates
What customer service improvements might improve the patient accounts department? - (Correct
Answer) - Holding staff accountable for customer service during performance reviews
What is an ABN (Advance Beneficiary Notice of Non-coverage) required to do? - (Correct
Answer) - Inform a Medicare beneficiary that Medicare may not pay for the order or service
What type of account adjustment results from the patient's unwillingness to pay for a self-pay
balance? - (Correct Answer) - Bad debt adjustment
What is the initial hospice benefit? - (Correct Answer) - Two 90-day periods and an unlimited
number of subsequent periods
When does a hospital add ambulance charges to the Medicare inpatient claim? - (Correct
Answer) - If the patient requires ambulance transportation to a skilled nursing facility
How should a provider resolve a late-charge credit posted after an account is billed? - (Correct
Answer) - Post a late-charge adjustment to the account
an increase in the dollars aged greater than 90 days from date of service indicate what about
accounts - (Correct Answer) - They are not being processed in a timely manner
,[Type here]
What is an advantage of a preregistration program? - (Correct Answer) - It reduces processing
times at the time of service
What are the two statutory exclusions from hospice coverage? - (Correct Answer) - Medically
unnecessary services and custodial care
What core financial activities are resolved within patient access? - (Correct Answer) -
Scheduling, insurance verification, discharge processing, and payment of point-of-service
receipts
What statement applies to the scheduled outpatient? - (Correct Answer) - The services do not
involve an overnight stay
How is a mis-posted contractual allowance resolved? - (Correct Answer) - Comparing the
contract reimbursement rates with the contract on the admittance advice to identify the correct
amount
What type of patient status is used to evaluate the patient's need for inpatient care? - (Correct
Answer) - Observation
Coverage rules for Medicare beneficiaries receiving skilled nursing care require that the
beneficiary has received what? - (Correct Answer) - Medically necessary inpatient hospital
services for at least 3 consecutive days before the skilled nursing care admission
When is the word "SAME" entered on the CMS 1500 billing form in Field 0$? - (Correct
Answer) - When the patient is the insured
What are non-emergency patients who come for service without prior notification to the provider
called? - (Correct Answer) - Unscheduled patients
, [Type here]
If the insurance verification response reports that a subscriber has a single policy, what is the
status of the subscriber's spouse? - (Correct Answer) - Neither enrolled not entitled to benefits
Regulation Z of the Consumer Credit Protection Act, also known as the Truth in Lending Act,
establishes what? - (Correct Answer) - Disclosure rules for consumer credit sales and consumer
loans
What is a principal diagnosis? - (Correct Answer) - Primary reason for the patient's admission
Collecting patient liability dollars after service leads to what? - (Correct Answer) - Lower
accounts receivable levels
What is the daily out-of-pocket amount for each lifetime reserve day used? - (Correct Answer) -
50% of the current deductible amount
What service provided to a Medicare beneficiary in a rural health clinic (RHC) is not billable as
an RHC services? - (Correct Answer) - Inpatient care
What code indicates the disposition of the patient at the conclusion of service? - (Correct
Answer) - Patient discharge status code
What are hospitals required to do for Medicare credit balance accounts? - (Correct Answer) -
They result in lost reimbursement and additional cost to collect
When an undue delay of payment results from a dispute between the patient and the third party
payer, who is responsible for payment? - (Correct Answer) - Patient
Medicare guidelines require that when a test is ordered for a LCD or NCD exists, the information
provided on the order must include: - (Correct Answer) - A valid CPT or HCPCS code
ANSWERS | WITH COMPLETE SOLUTION|!!
What are collection agency fees based on? - (Correct Answer) - A percentage of dollars collected
Self-funded benefit plans may choose to coordinate benefits using the gender rule or what other
rule? - (Correct Answer) - Birthday
In what type of payment methodology is a lump sum or bundled payment negotiated between the
payer and some or all providers? - (Correct Answer) - Case rates
What customer service improvements might improve the patient accounts department? - (Correct
Answer) - Holding staff accountable for customer service during performance reviews
What is an ABN (Advance Beneficiary Notice of Non-coverage) required to do? - (Correct
Answer) - Inform a Medicare beneficiary that Medicare may not pay for the order or service
What type of account adjustment results from the patient's unwillingness to pay for a self-pay
balance? - (Correct Answer) - Bad debt adjustment
What is the initial hospice benefit? - (Correct Answer) - Two 90-day periods and an unlimited
number of subsequent periods
When does a hospital add ambulance charges to the Medicare inpatient claim? - (Correct
Answer) - If the patient requires ambulance transportation to a skilled nursing facility
How should a provider resolve a late-charge credit posted after an account is billed? - (Correct
Answer) - Post a late-charge adjustment to the account
an increase in the dollars aged greater than 90 days from date of service indicate what about
accounts - (Correct Answer) - They are not being processed in a timely manner
,[Type here]
What is an advantage of a preregistration program? - (Correct Answer) - It reduces processing
times at the time of service
What are the two statutory exclusions from hospice coverage? - (Correct Answer) - Medically
unnecessary services and custodial care
What core financial activities are resolved within patient access? - (Correct Answer) -
Scheduling, insurance verification, discharge processing, and payment of point-of-service
receipts
What statement applies to the scheduled outpatient? - (Correct Answer) - The services do not
involve an overnight stay
How is a mis-posted contractual allowance resolved? - (Correct Answer) - Comparing the
contract reimbursement rates with the contract on the admittance advice to identify the correct
amount
What type of patient status is used to evaluate the patient's need for inpatient care? - (Correct
Answer) - Observation
Coverage rules for Medicare beneficiaries receiving skilled nursing care require that the
beneficiary has received what? - (Correct Answer) - Medically necessary inpatient hospital
services for at least 3 consecutive days before the skilled nursing care admission
When is the word "SAME" entered on the CMS 1500 billing form in Field 0$? - (Correct
Answer) - When the patient is the insured
What are non-emergency patients who come for service without prior notification to the provider
called? - (Correct Answer) - Unscheduled patients
, [Type here]
If the insurance verification response reports that a subscriber has a single policy, what is the
status of the subscriber's spouse? - (Correct Answer) - Neither enrolled not entitled to benefits
Regulation Z of the Consumer Credit Protection Act, also known as the Truth in Lending Act,
establishes what? - (Correct Answer) - Disclosure rules for consumer credit sales and consumer
loans
What is a principal diagnosis? - (Correct Answer) - Primary reason for the patient's admission
Collecting patient liability dollars after service leads to what? - (Correct Answer) - Lower
accounts receivable levels
What is the daily out-of-pocket amount for each lifetime reserve day used? - (Correct Answer) -
50% of the current deductible amount
What service provided to a Medicare beneficiary in a rural health clinic (RHC) is not billable as
an RHC services? - (Correct Answer) - Inpatient care
What code indicates the disposition of the patient at the conclusion of service? - (Correct
Answer) - Patient discharge status code
What are hospitals required to do for Medicare credit balance accounts? - (Correct Answer) -
They result in lost reimbursement and additional cost to collect
When an undue delay of payment results from a dispute between the patient and the third party
payer, who is responsible for payment? - (Correct Answer) - Patient
Medicare guidelines require that when a test is ordered for a LCD or NCD exists, the information
provided on the order must include: - (Correct Answer) - A valid CPT or HCPCS code
