CBHCM EXAM GUIDE QUESTIONS
WITH NEW UPDATE SOLUTIONS
/. A formal process that facilitates the clinically appropriate movement of clients from
one level of care to another, including from one practitioner to another is called: -
Answer-✅Transition planning
/.Under what circumstances can substance use information be disclosed? - Answer-
✅Whenever a release of information is signed to disclose information to another party
/.When can you share information about a client with a third party WITHOUT a valid
release of information on file? - Answer-✅Never, information can only be released
when the release is on file
/.The MOST IMPORTANT reason to communicate with collateral resources during initial
assessment and ongoing planning is to: - Answer-✅Ensure you have a complete client
assessment
/.Of the following which is considered a client need? - Answer-✅Social skills
/.A progress note should include: - Answer-✅Factual events, important client
statements, and dates
/.Which of the following should the case manager know before making formal and
informal referrals to service providers? - Answer-✅The eligibility criteria of resource
agencies and service providers
/.Your clients tell you that her brother, who pays her rent and household expenses, died
unexpected last week without a will. Your client doesn't know how she will be able to... -
Answer-✅Conduct an assessment and service plan update to include her new financial
needs
/.Your client has just revealed that she has been in an abusive relationship for two years
and doesn't know how to safety leave. What would be an appropriate response as... -
Answer-✅Engage the client in developing a safety plan
/.Many programs funders regulatory agencies, and others set documentation timelines.
Regardless of the client, which hierarchy must case managers follow when determining:
- Answer-✅Laws and statues, agency operating procedure, funder requirements
, /.When a case manager locates a reliable resource for a common client need, such as a
family budgeting skill, he or she should... - Answer-✅Ensure the services offered match
client needs, then make the referral
/.What is the purpose of ongoing assessment by the case manager? - Answer-
✅Monitoring client progress
/.One of your clients is seeking assistance with reemployment. He was a licensed
commercial and residential painter before he has to leave the workforce to attend to his
behavioral health issues. Your client overhears you needing to hire a home painter and
offers to do the work for you. What is the BEST response? - Answer-✅Politely decline
his offer by explaining the concepts of dual boundaries and consumer exploitation.
/.The purpose of involving collateral sources in case management activities is to: -
Answer-✅Obtain resources necessary to assist the client in meeting long and short
term goals
/.Your client recently missed an appointment to get his medication refilled. Your client
asks if you can call his doctor to help him get a new follow up appointments. What is the
next step? - Answer-✅Ask your client to sign a release of information so the
authorization is documented.
/.One of your agency funder requires case managers to complete a home visit with the
client before starting the assessment process. Your client calls your 320 minutes before
the schedule unexpected houseguests. What is your BEST response? - Answer-
✅Cancel the home visit and reschedule the appointment for a time when houseguests
will not be present.
/.What is the mail purpose for reviews of assessments data in casa management
services? - Answer-✅Treatment replacement
/.Your client is being referred to another provider to step down into a lower level of care.
Your client has agreed to the referral. What information can be disclosed to the new
provider? - Answer-✅Only the information that is specifically identified in a signed
release of information
/.Case manager must continually assess their clients safety and wellbeing in order to
ensure they are: - Answer-✅Using interventions that are adequate to maintain client
safety and wellbeing
/.How should a case manager proceed if a collateral service provider wants to update
the service plan without the client being present? - Answer-✅Present the potential
change to the client to determine their interest in changing the service plan
WITH NEW UPDATE SOLUTIONS
/. A formal process that facilitates the clinically appropriate movement of clients from
one level of care to another, including from one practitioner to another is called: -
Answer-✅Transition planning
/.Under what circumstances can substance use information be disclosed? - Answer-
✅Whenever a release of information is signed to disclose information to another party
/.When can you share information about a client with a third party WITHOUT a valid
release of information on file? - Answer-✅Never, information can only be released
when the release is on file
/.The MOST IMPORTANT reason to communicate with collateral resources during initial
assessment and ongoing planning is to: - Answer-✅Ensure you have a complete client
assessment
/.Of the following which is considered a client need? - Answer-✅Social skills
/.A progress note should include: - Answer-✅Factual events, important client
statements, and dates
/.Which of the following should the case manager know before making formal and
informal referrals to service providers? - Answer-✅The eligibility criteria of resource
agencies and service providers
/.Your clients tell you that her brother, who pays her rent and household expenses, died
unexpected last week without a will. Your client doesn't know how she will be able to... -
Answer-✅Conduct an assessment and service plan update to include her new financial
needs
/.Your client has just revealed that she has been in an abusive relationship for two years
and doesn't know how to safety leave. What would be an appropriate response as... -
Answer-✅Engage the client in developing a safety plan
/.Many programs funders regulatory agencies, and others set documentation timelines.
Regardless of the client, which hierarchy must case managers follow when determining:
- Answer-✅Laws and statues, agency operating procedure, funder requirements
, /.When a case manager locates a reliable resource for a common client need, such as a
family budgeting skill, he or she should... - Answer-✅Ensure the services offered match
client needs, then make the referral
/.What is the purpose of ongoing assessment by the case manager? - Answer-
✅Monitoring client progress
/.One of your clients is seeking assistance with reemployment. He was a licensed
commercial and residential painter before he has to leave the workforce to attend to his
behavioral health issues. Your client overhears you needing to hire a home painter and
offers to do the work for you. What is the BEST response? - Answer-✅Politely decline
his offer by explaining the concepts of dual boundaries and consumer exploitation.
/.The purpose of involving collateral sources in case management activities is to: -
Answer-✅Obtain resources necessary to assist the client in meeting long and short
term goals
/.Your client recently missed an appointment to get his medication refilled. Your client
asks if you can call his doctor to help him get a new follow up appointments. What is the
next step? - Answer-✅Ask your client to sign a release of information so the
authorization is documented.
/.One of your agency funder requires case managers to complete a home visit with the
client before starting the assessment process. Your client calls your 320 minutes before
the schedule unexpected houseguests. What is your BEST response? - Answer-
✅Cancel the home visit and reschedule the appointment for a time when houseguests
will not be present.
/.What is the mail purpose for reviews of assessments data in casa management
services? - Answer-✅Treatment replacement
/.Your client is being referred to another provider to step down into a lower level of care.
Your client has agreed to the referral. What information can be disclosed to the new
provider? - Answer-✅Only the information that is specifically identified in a signed
release of information
/.Case manager must continually assess their clients safety and wellbeing in order to
ensure they are: - Answer-✅Using interventions that are adequate to maintain client
safety and wellbeing
/.How should a case manager proceed if a collateral service provider wants to update
the service plan without the client being present? - Answer-✅Present the potential
change to the client to determine their interest in changing the service plan
