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WGU C720 Operations and Supply Chain Management - Official Study Guide & OA Prep

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A comprehensive overview and key concept review for the WGU C720 (Operations and Supply Chain Management) objective assessment. Find legitimate study resources, module summaries, and practice questions to prepare effectively for the exam.

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age 1 of 44




WGU C720 OA ACTUAL EXAM 2025/2026 QUESTIONS

AND CORRECT DETAILED ANSWERS || ALREADY

GRADED A+ <RECENT VERSION>

Supplies .......Answer.........Parts or materials are used to support

the production process but not usually a component of the

product. These items, such as lubricant and cutting tools, are

consumed in the production process.


Transportation (pipeline): .......Answer.........The portion of

inventory that is in the process of being shipped through the

distribution system.


4 Types of Demand .......Answer.........Peak, Seasonal,

Unexpected and Chase


Peak Demand .......Answer.........Demand which occurs in response

to planned events such as advertising, publicity or promotion.

,age 2 of 44




The release of a popular game franchise's latest version often

causes peak demand for a few days or weeks.


Seasonal Demand .......Answer.........Demand as shoppers adjust

their purchase velocity in line with holidays, especially Christmas.

But Halloween, Thanksgiving and even St. Patrick's Day also

create seasonal demand for certain kinds of merchandise.


Unexpected Demand .......Answer.........Demand which occurs due

to a usually-unexpected event. For example, an underdog

school may upset a favorite during the NCAA's basketball

tournament, causing a run on their merchandise.


Chase Demand .......Answer.........Demand that occurs when a

company has to adjust production by rates to match demand by

varying the workforce and using overtime. Companies vary the

workforce by adding or reducing the number of employees on

,age 3 of 44




duty at any given time. And they may choose to provide

overtime by asking workers to stay on the job beyond their

normally scheduled time.


Sustainability .......Answer.........is defined broadly in operations

and supply chain management as the ethical issues an

organization faces to balance financial performance while

maintaining social responsibility standards and a responsible

environmental profile.


VIRAL .......Answer.........Acronym scene as a framework for

competitive advantage. Viral,Inimitable,Rare,Aptitude, Lifespan.

The advantage must provide Value to consumers; it should be

Inimitable (not easily imitated), Rare, and an organization must

have the Aptitude (capability) and Lifespan (sustainability) to

earn appropriate returns on the advantage.

, age 4 of 44




Productivity .......Answer.........is a mathematical calculation; it is

the ratio of the outputs achieved divided by the inputs consumed

to achieve those outputs.


6 Types of Inventory .......Answer.........Raw Materials, Work In

Progress, Finished Goods, Replacement parts inventory, Supplies

and Transportation.


Raw Materials .......Answer.........These parts and materials are

obtained from suppliers and are used in the production process.


Work-in-process (WIP) .......Answer.........These are partly finished

parts, components, sub-assemblies, or modules.


Finished Goods .......Answer.........Items are ready to ship to the

customer. No more work is required.

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