Management Information Systems (MIS) - Answers Organizational function that plans for,
develops, implements & maintains IT hardware, software & networks that people use to support
organizational goals.
Chief Information Officer (CIO) - Answers Oversees all uses of IT and ensures the strategic
alignment of IT with business goals and objectives (leader, manager, communicator)
Chief Technology Officer (CTO) - Answers Responsible for efficiency of IT and evaluating new
technologies.
Chief Security Officer (CSO) - Answers Responsible for ensuring the security of IT systems
Chief Privacy Officer (CPO) - Answers Responsible for ensuring the ethical and legal use of
information
Chief Knowledge Officer (CKO) - Answers Responsible for collecting, maintaining, and
distributing the organization's knowledge
Ethics (organizational fundamentals) - Answers principles and standards that guide our
behavior toward others
Privacy (organizational fundamentals) - Answers right to be left alone when you want to be, to
have control over your own personal possessions, and not to be observed without your consent
Security (organizational fundamentals) - Answers protection of data from accidental or
intentional misuse by persons inside or outside an organization
Hardware - Answers physical components of computers and other IT devices
Software - Answers a general term for the various kinds of programs used to give instructions
to computers and related devices
Computer Fundamentals - Answers Enables information processing: input, processing, storage,
output and communication devices
Hardware/software layer cake - Answers user --> application --> operating system --> hardware
Operating System - Answers Provides a common set of controls for managing computer
hardware, making it easier for users to interact with computers and for programmers to write
application software
Desktop software - Answers Applications installed on a personal computer, typically supporting
tasks performed by a single user.
Enterprise Software - Answers Applications that address the needs of multiple users throughout