COM312 GCU ACTUAL EXAM SCRIPT 2026
COMPLETE QUESTIONS AND SOLUTIONS
● Interdependence - the dependence of two or more people or things on
each other
● Expressed struggle - open communication about the issue or problem
● scarce resources - when there is an insufficient amount of something
to satisfy both parties
Ex: money, time, attention, affection
● interference of goals - Another person or thing blocking one from
getting what they want
● constructive climate vs defensive climate -
● men vs women differences - men more competitive women more
emotional
● family diamics (collaberative, agressive)
Avoidance systems -
, ● signs of destructive conflict - - The feeling of rejection
- No progress being made
- The feeling of walking on eggshells
● main factors of destructive conflict - context and forms of
communication used
● The Four Horsemen of the Apocalypse - criticism, defensiveness,
stonewalling, contempt
● escalatory conflict spiral - A "fight" pattern between to people that
drives people apart in a destructive conflict
● avoidance spiral - a communication spiral in which the parties slowly
reduce their dependence on one another, withdraw, and become less
invested in the relationship
● what are 2 things that affect the way someone views and handles
conflict? - worldview and familial conflict
● TRIP goals - topic, relational, identity, process
● topic goal - what you want
COMPLETE QUESTIONS AND SOLUTIONS
● Interdependence - the dependence of two or more people or things on
each other
● Expressed struggle - open communication about the issue or problem
● scarce resources - when there is an insufficient amount of something
to satisfy both parties
Ex: money, time, attention, affection
● interference of goals - Another person or thing blocking one from
getting what they want
● constructive climate vs defensive climate -
● men vs women differences - men more competitive women more
emotional
● family diamics (collaberative, agressive)
Avoidance systems -
, ● signs of destructive conflict - - The feeling of rejection
- No progress being made
- The feeling of walking on eggshells
● main factors of destructive conflict - context and forms of
communication used
● The Four Horsemen of the Apocalypse - criticism, defensiveness,
stonewalling, contempt
● escalatory conflict spiral - A "fight" pattern between to people that
drives people apart in a destructive conflict
● avoidance spiral - a communication spiral in which the parties slowly
reduce their dependence on one another, withdraw, and become less
invested in the relationship
● what are 2 things that affect the way someone views and handles
conflict? - worldview and familial conflict
● TRIP goals - topic, relational, identity, process
● topic goal - what you want