USPS Exam 421 Practice Set 2 exam with ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
correct answers ||\\||\\
An active listening technique used to create a successful
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
transaction is called ________. ||\\||\\ ||\\||\\ ||\\||\\
clarifying.
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
One of the first things a customer notices about a SSA is their
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
personal appearance. ||\\||\\
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
The primary law enforcement for the United States Postal
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Service is the _______. ||\\||\\ ||\\||\\ ||\\||\\
Postal Inspection Service. ||\\||\\ ||\\||\\
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
What service allows customers to request their package to be
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
returned before delivery? ||\\||\\ ||\\||\\
Intercept
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
, What conservation stamp is a non-postal item that cannot be
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
used for postage? ||\\||\\ ||\\||\\
bird stamp ||\\||\\
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
What is the name of the service offered by the Postal Service to
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
men ages 18-25 to regsister? ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Selective Service ||\\||\\
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
What free holdout service allows customers to obtain their mail
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
at the Post Office?
||\\||\\ ||\\||\\ ||\\||\\
Firm
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
What service allows transients and individuals waiting to get PO
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Boxes to receive mail? ||\\||\\ ||\\||\\ ||\\||\\
General Delivery ||\\||\\
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
What free service allows customers to keep mail at the post
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
office while on vacation or away from home? ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Hold
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
correct answers ||\\||\\
An active listening technique used to create a successful
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
transaction is called ________. ||\\||\\ ||\\||\\ ||\\||\\
clarifying.
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
One of the first things a customer notices about a SSA is their
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
personal appearance. ||\\||\\
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
The primary law enforcement for the United States Postal
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Service is the _______. ||\\||\\ ||\\||\\ ||\\||\\
Postal Inspection Service. ||\\||\\ ||\\||\\
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
What service allows customers to request their package to be
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
returned before delivery? ||\\||\\ ||\\||\\
Intercept
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
, What conservation stamp is a non-postal item that cannot be
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
used for postage? ||\\||\\ ||\\||\\
bird stamp ||\\||\\
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
What is the name of the service offered by the Postal Service to
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
men ages 18-25 to regsister? ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Selective Service ||\\||\\
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
What free holdout service allows customers to obtain their mail
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
at the Post Office?
||\\||\\ ||\\||\\ ||\\||\\
Firm
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
What service allows transients and individuals waiting to get PO
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Boxes to receive mail? ||\\||\\ ||\\||\\ ||\\||\\
General Delivery ||\\||\\
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\
What free service allows customers to keep mail at the post
||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
office while on vacation or away from home? ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\ ||\\||\\
Hold
3 multiple choice options
||\\||\\ ||\\||\\ ||\\||\\