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ZENDESK CERTIFICATION SECTION 1: CONFIGURATION BASICS EXAM 2025/2026 QUESTIONS AND ANSWERS 100% PASS

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ZENDESK CERTIFICATION SECTION 1: CONFIGURATION BASICS EXAM 2025/2026 QUESTIONS AND ANSWERS 100% PASS

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ZENDESK CERTIFICATION

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ZENDESK CERTIFICATION

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Institution: ZENDESK CERTIFICATION
Course: ZENDESK CERTIFICATION

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Uploaded on: December 3, 2025
Number of pages: 4
Written in: 2025/2026
Type: Exam (elaborations)
Contains: Questions & answers

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zendesk certification section 1 configuration bas

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ZENDESK CERTIFICATION SECTION 1:
CONFIGURATION BASICS EXAM
2025/2026 QUESTIONS AND ANSWERS
100% PASS

Ticket Channels in Zendesk - ANS -Email

-twitter

-Facebook

-Web widget

-API

-help center

-chat

-talk

-mobile SDK

-text

-channel integrations

Channels in Zendesk? - ANS The ways that you engage with your customers. How support
requests get submitted and how agents are able to handle them

1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.

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ZENDESK CERTIFICATION SECTION 1: CONFIGURATION BASICS EXAM 2025/2026 QUESTIONS AND ANSWERS 100% PASS

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