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SCMN 3710 TEST 2 EXAM 2025/2026 QUESTIONS AND ANSWERS 100% PASS

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SCMN 3710 TEST 2 EXAM 2025/2026 QUESTIONS AND ANSWERS 100% PASS

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SCMN 3710
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December 3, 2025
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2025/2026
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SCMN 3710 TEST 2 EXAM 2025/2026
QUESTIONS AND ANSWERS 100% PASS




Managers have several options for software development and implementation. They include -
ANS (a.) internal development

(b.) third party logistics firms

(c.) external software vendors

-->(d.) all of these answers



___________ is/are a major barrier to the effective use of information technology. -
ANS people



ERP systems - ANS have information elements needed by SCIS applications.



On-demand supply chain software that is not installed on a company computer is gaining in
popularity. An issue to be addressed with this purchase option is - ANS (a.) Total cost of
ownership could exceed purchase cost over the long run

(b.) Data control is an issue

(c.) Functionality may not be as robust as traditional software

-->(d.) all of these answers



Oversupply is created by - ANS phantom demand

1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.

, Demand management includes - ANS (a.) Flows of capital

(b.) Flows of services

(c.) Flows of products

-->(d.) All of these answers



One type of demand fluctuation is caused by random variation. What is random variation? -
ANS inventory and production flexibility.



The internal balancing method deals with - ANS inventory and production flexibility.



Customer relationship management is the art and science of - ANS positioning customers to
improve the profitability of the organization.



Traditional customer profitability analyses would start with ______ less returns and allowances
(net sales) and subtract the cost of goods sold. - ANS gross sales



The traditional role of customer service at the interface between marketing and logistics
manifests itself through the ______ dimension of the marketing mix - ANS place



While interest has traditionally focused more on the overall length of the OTC cycle, recent
attention has been centered on - ANS variability or consistency of this process.



An organization selling its products FOB destination holds the title to the goods until: -
ANS products reach the customer's facility



WIP inventories - ANS are associated with manufacturing.


2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.

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