NUR 4040 Chapter 13 – Leadership and
Management in Nursing Complete
Guide
Which nurse's statement indicates understanding of effective problem solving?
a. "Standardized protocols mean nurses have fewer decisions to make."
b. "Decreases in hospital's length of stay prevents nurses from performing patient education."
c. "I've never performed spirometry education, so the respiratory therapy will teach both the patient
and me."
d. "If physical therapy doesn't ambulate the patients, they are going to develop pneumonia." -
answer ✔✨---c. "I've never performed spirometry education, so the respiratory therapy will teach
both the patient and me."
Which nurse manager's action is most effective for promoting patient safety?
a. Reviewing an error to determine preventive measures
b. Encouraging staff to report near-misses
c. Reporting fall rates at monthly staff meetings
d. Identifying errors that occur on other units -answer ✔✨---b. Encouraging staff to report near-
misses
a. Nurse calls family to the hospital when end-of-life is near
b. Nurse negotiates a compromise after the patient refuses dialysis
c. Nurse does not administer blood pressure medication due to hypotension
d. Nurse arranges to take patient outdoors to visit with their pet
, 1. decision-making
2. problem solving
3. professional judgement
4. creativity -answer ✔✨---in correct order
Which concern is the nurse leader most likely to resolve?
a. Physicians reducing the number of orders for patients receiving narcotics
b. Hospital leaders deciding the need for bachelor's degrees for all nurses
c. Unit nurses inconsistently performing bedside shift reporting
d. Administrators decreasing security personnel to reduce operating costs -answer ✔✨---c. Unit
nurses inconsistently performing bedside shift reporting
Which approach would nurses utilize when facing a trivial problem that is beyond their control and does
not impact patients?
a. Venting about the problem with colleagues
b. Writing an email to the chief nursing officer
c. Taking no action toward the problem
d. Seeking the advice of a private attorney -answer ✔✨---c. Taking no action toward the problem
To support staff through change, which strategy would the manager use? Select all that apply.
a. Share individual frustrations with the staff
b. Participate in implementing the change
c. Help staff recognize the benefits
d. Encourage discussion of concerns
e. Show understanding of staff who refuse change -answer ✔✨---b. Participate in implementing
the change
c. Help staff recognize the benefits
d. Encourage discussion of concerns
Management in Nursing Complete
Guide
Which nurse's statement indicates understanding of effective problem solving?
a. "Standardized protocols mean nurses have fewer decisions to make."
b. "Decreases in hospital's length of stay prevents nurses from performing patient education."
c. "I've never performed spirometry education, so the respiratory therapy will teach both the patient
and me."
d. "If physical therapy doesn't ambulate the patients, they are going to develop pneumonia." -
answer ✔✨---c. "I've never performed spirometry education, so the respiratory therapy will teach
both the patient and me."
Which nurse manager's action is most effective for promoting patient safety?
a. Reviewing an error to determine preventive measures
b. Encouraging staff to report near-misses
c. Reporting fall rates at monthly staff meetings
d. Identifying errors that occur on other units -answer ✔✨---b. Encouraging staff to report near-
misses
a. Nurse calls family to the hospital when end-of-life is near
b. Nurse negotiates a compromise after the patient refuses dialysis
c. Nurse does not administer blood pressure medication due to hypotension
d. Nurse arranges to take patient outdoors to visit with their pet
, 1. decision-making
2. problem solving
3. professional judgement
4. creativity -answer ✔✨---in correct order
Which concern is the nurse leader most likely to resolve?
a. Physicians reducing the number of orders for patients receiving narcotics
b. Hospital leaders deciding the need for bachelor's degrees for all nurses
c. Unit nurses inconsistently performing bedside shift reporting
d. Administrators decreasing security personnel to reduce operating costs -answer ✔✨---c. Unit
nurses inconsistently performing bedside shift reporting
Which approach would nurses utilize when facing a trivial problem that is beyond their control and does
not impact patients?
a. Venting about the problem with colleagues
b. Writing an email to the chief nursing officer
c. Taking no action toward the problem
d. Seeking the advice of a private attorney -answer ✔✨---c. Taking no action toward the problem
To support staff through change, which strategy would the manager use? Select all that apply.
a. Share individual frustrations with the staff
b. Participate in implementing the change
c. Help staff recognize the benefits
d. Encourage discussion of concerns
e. Show understanding of staff who refuse change -answer ✔✨---b. Participate in implementing
the change
c. Help staff recognize the benefits
d. Encourage discussion of concerns
