RN-BC: Medical-Surgical Certification
Review with correct answers
Nursing Code of Conduct - answers• Participating in intra-professional collaboration
g g g g g g g g g
• Avoiding conflicts of interests
g g g g
• Maintaining respect for human dignity
g g g g g
• Integrating professional values with personal values
g g g g g g
The Code of Ethics from the American Nurses Association (ANA) states in
g g g g g g g g g g g
point 5.3: "Nurses have both personal and professional identities that are
g g g g g g g g g g
neither entirely separate, nor entirely merged, but are integrated. In the
g g g g g g g g g g
process of becoming a professional, the nurse embraces the values of the
g g g g g g g g g g g
profession, integrating them with personal values. Duties to self involve an
g g g g g g g g g g
authentic expression of one's own moral point-of-view in practice. Sound
g g g g g g g g g
ethical decision-making requires the respectful and open exchange of views
g g g g g g g g g
between and among all individuals with relevant interests."
g g g g g g g
Nursing Ethics - answersEthics: moral principles that govern behavior; ideal, standards
g g g g g g g g g g
Principles:
• Autonomy: duty to allow patient to make independent decisions
g g g g g g g g g
• Veracity: duty to tell the truth
g g g g g g
• Fidelity: duty to keep promises and commitments
g g g g g g g
• Justice: duty to provide equal and fair distribution of resources
g g g g g g g g g g
• Beneficence: duty to promote good and take positive actions
g g g g g g g g g
• Nonmaleficence: duty to do no harm and avoid negative actions
g g g g g g g g g g
• Confidentiality: duty to keep some information from disclosure without
g g g g g g g g g
consent
• Privacy: duty to protect physical body or information from unauthorized
g g g g g g g g g g
view
Ethical Dilemmas - answersIssues surrounding quality-of-life, end-of life, and DNR orders
g g g g g g g g g g
gmost often g
trigger ethical dilemmas, when no clear course of action is apparent.
g g g g g g g g g g
Obtain a referral to ethics committee for disagreements about treatments:
g g g g g g g g g
• Between family members
g g g
• Among healthcare providers
g g g
• Between healthcare providers and the patient or family
g g g g g g g g
Advocacy - answersWhat it is: action or series of actions that argues for, speaks in favor
g g g g g g g g g g g g g g g
of,
g
recommends, or supports another person, place, or thing g g g g g g g
Nursing Advocacy: g
• Integrates individuality, professionalism, and empowering
g g g g g
,• Involves a process of analyzing, counseling, responding, and shielding
g g g g g g g g g
An effective nursing advocate actively participates in supporting patients'
g g g g g g g g
wishes and needs through listening, educating, and collaborating. The ANA
g g g g g g g g g
2001 Code of Ethics includes:
g g g g
• The nurse's primary commitment is to the patient, whether an individual,
g g g g g g g g g g g
family, group, or community.g g g
• The nurse promotes, advocates for, and strives to protect the health, safety,
g g g g g g g g g g g g
and rights of the patient. (ANA, 2001)
g g g g g g
Kubler-Ross Stages of Grief - answersPatients, families, and other caregivers can
g g g g g g g g g g
progress through these stages.
g g g g
• Denial: avoiding the inevitable
g g g g
• Anger: expressing emotions previously bottled-up
g g g g g
• Bargaining: trying to find a way out
g g g g g g g
• Depression: acknowledging the inevitable
g g g g
• Acceptance: moving forward
g g g
Leadership Styles - answersAutocratic: unilateral, dictatorial, works toward single goal;
g g g g g g g g g
gmeets resistance g
from mature, experienced staff
g g g
Democratic/participative: team approach, staff participation, retains responsibility for g g g g g g g
goutcome
Laissez-faire: little control; leaves decision to others; works well with committed, g g g g g g g g g g
gmotivated staff who can analyze well g g g g g
Charismatic: trigger emotional response; eloquent communicator and g g g g g g
persuader
Transformational: connection between leader and follower increases motivation for g g g g g g g g
gproblem -solving g
Transactional: compliance via reward/ punishment system g g g g g
Quantum: flexible, non-controlling, analytical, empathetic, visionary team player
g g g g g g g
Situational/Contingency: match style to situation; high-stress situations are best handled g g g g g g g g g
gby task-oriented leaders; moderate situations are best handled by relationship-oriented
g g g g g g g g g
gleader
Shared Governance - answersWhat it is:
g g g g g
• A model of nursing practice designed to improve work environment, satisfaction, and
g g g g g g g g g g g g
nurse retention
g g
• Champions staff as most important asset of organization
g g g g g g g g
• Encourages autonomy, empowerment, involvement, and participation
g g g g g g
• Teams and groups are designed to be self-led and self-managed
g g g g g g g g g g
Nursing Application: g
Bedside nurses are given equal footing with managers and leaders in the
g g g g g g g g g g g
creation of policies, procedures, and other decision-making processes that
g g g g g g g g
directly affect nursing practice within the organization.
g g g g g g
, Adult Learning - answersThe education process should reflect the nursing process
g g g g g g g g g g
(assess, plan, implement, evaluate)
g g g g
• Multiple sensory avenues for learning increases learning and retention.
g g g g g g g g g
• Doing and saying (teach-back) is more effective than reading and hearing.
g g g g g g g g g g g
• Learning needs: patient goals met through instruction
g g g g g g g
• Non-learning needs: patient goals met through something other than instruction or in
g g g g g g g g g g g g
combination with instruction
g g g
Basic Learning Styles: g g
• Visual: reading instructions or watching demonstration
g g g g g g
• Hearing: listening to instructions while performing
g g g g g g
• Tactile: hands-on
g g
Learning Barriers - answersPhysical Impairments: inadequacies of the five senses;
g g g g g g g g g
impaired mobility
g g
• Cognitive: mental disability or impairment; dyslexia, phobias
g g g g g g g
• Language: aphasic; lack of fluency, reads at less than 8th grade level
g g g g g g g g g g g g
• Emotional: fear/superstitions, anxiety, depression
g g g g
• Religious/cultural: values differ, beliefs focus on healing from a higher power, dietary
g g g g g g g g g g g g
restrictions
g
• Financial: patient perception that they are unable financially to follow recommended plan
g g g g g g g g g g g g
of care
g g
Teaching Strategies—Adults - answersAssess: mental and physical capabilities,
g g g g g g g
gperception of the problem, preferred g g g g
learning style g
Plan: establish mutual goals with patient that are specific, practical, attainable, relevant,
g g g g g g g g g g g
gand culturally sensitive
g g
Intervene: use multiple methods to enhance learning; ensure methods use vocabulary
g g g g g g g g g g
gsuited to learner's comprehension
g g g
- Oral, written, or electronic information via internet
g g g g g g g
- Visual/pictorial information such as DVDs and charts
g g g g g g g
- Demonstration and return demonstration
g g g g
- Peer learning
g g
- Group work
g g
Evaluate: observe the patient/family implement new skills, request a "teachback"
g g g g g g g g g
from the patient; assess comments and conversations for misinformation or gaps in
g g g g g g g g g g g
glearning
Maslow's Hierarchy of Needs - answersPhysiological: basic needs such as air, water,
g g g g g g g g g g g
food, shelter, and freedom from pain (comfort)
g g g g g g g
Safety: free from harm or threat of harm; stability
g g g g g g g g
Love/Belonging: friendship, acceptance, affection; support system g g g g g
Esteem: self-respect, self-confidence, rewarding work/relationships
g g g g
Self-actualization: truth, justice, beauty, personal growth, "born to do" g g g g g g g g
Review with correct answers
Nursing Code of Conduct - answers• Participating in intra-professional collaboration
g g g g g g g g g
• Avoiding conflicts of interests
g g g g
• Maintaining respect for human dignity
g g g g g
• Integrating professional values with personal values
g g g g g g
The Code of Ethics from the American Nurses Association (ANA) states in
g g g g g g g g g g g
point 5.3: "Nurses have both personal and professional identities that are
g g g g g g g g g g
neither entirely separate, nor entirely merged, but are integrated. In the
g g g g g g g g g g
process of becoming a professional, the nurse embraces the values of the
g g g g g g g g g g g
profession, integrating them with personal values. Duties to self involve an
g g g g g g g g g g
authentic expression of one's own moral point-of-view in practice. Sound
g g g g g g g g g
ethical decision-making requires the respectful and open exchange of views
g g g g g g g g g
between and among all individuals with relevant interests."
g g g g g g g
Nursing Ethics - answersEthics: moral principles that govern behavior; ideal, standards
g g g g g g g g g g
Principles:
• Autonomy: duty to allow patient to make independent decisions
g g g g g g g g g
• Veracity: duty to tell the truth
g g g g g g
• Fidelity: duty to keep promises and commitments
g g g g g g g
• Justice: duty to provide equal and fair distribution of resources
g g g g g g g g g g
• Beneficence: duty to promote good and take positive actions
g g g g g g g g g
• Nonmaleficence: duty to do no harm and avoid negative actions
g g g g g g g g g g
• Confidentiality: duty to keep some information from disclosure without
g g g g g g g g g
consent
• Privacy: duty to protect physical body or information from unauthorized
g g g g g g g g g g
view
Ethical Dilemmas - answersIssues surrounding quality-of-life, end-of life, and DNR orders
g g g g g g g g g g
gmost often g
trigger ethical dilemmas, when no clear course of action is apparent.
g g g g g g g g g g
Obtain a referral to ethics committee for disagreements about treatments:
g g g g g g g g g
• Between family members
g g g
• Among healthcare providers
g g g
• Between healthcare providers and the patient or family
g g g g g g g g
Advocacy - answersWhat it is: action or series of actions that argues for, speaks in favor
g g g g g g g g g g g g g g g
of,
g
recommends, or supports another person, place, or thing g g g g g g g
Nursing Advocacy: g
• Integrates individuality, professionalism, and empowering
g g g g g
,• Involves a process of analyzing, counseling, responding, and shielding
g g g g g g g g g
An effective nursing advocate actively participates in supporting patients'
g g g g g g g g
wishes and needs through listening, educating, and collaborating. The ANA
g g g g g g g g g
2001 Code of Ethics includes:
g g g g
• The nurse's primary commitment is to the patient, whether an individual,
g g g g g g g g g g g
family, group, or community.g g g
• The nurse promotes, advocates for, and strives to protect the health, safety,
g g g g g g g g g g g g
and rights of the patient. (ANA, 2001)
g g g g g g
Kubler-Ross Stages of Grief - answersPatients, families, and other caregivers can
g g g g g g g g g g
progress through these stages.
g g g g
• Denial: avoiding the inevitable
g g g g
• Anger: expressing emotions previously bottled-up
g g g g g
• Bargaining: trying to find a way out
g g g g g g g
• Depression: acknowledging the inevitable
g g g g
• Acceptance: moving forward
g g g
Leadership Styles - answersAutocratic: unilateral, dictatorial, works toward single goal;
g g g g g g g g g
gmeets resistance g
from mature, experienced staff
g g g
Democratic/participative: team approach, staff participation, retains responsibility for g g g g g g g
goutcome
Laissez-faire: little control; leaves decision to others; works well with committed, g g g g g g g g g g
gmotivated staff who can analyze well g g g g g
Charismatic: trigger emotional response; eloquent communicator and g g g g g g
persuader
Transformational: connection between leader and follower increases motivation for g g g g g g g g
gproblem -solving g
Transactional: compliance via reward/ punishment system g g g g g
Quantum: flexible, non-controlling, analytical, empathetic, visionary team player
g g g g g g g
Situational/Contingency: match style to situation; high-stress situations are best handled g g g g g g g g g
gby task-oriented leaders; moderate situations are best handled by relationship-oriented
g g g g g g g g g
gleader
Shared Governance - answersWhat it is:
g g g g g
• A model of nursing practice designed to improve work environment, satisfaction, and
g g g g g g g g g g g g
nurse retention
g g
• Champions staff as most important asset of organization
g g g g g g g g
• Encourages autonomy, empowerment, involvement, and participation
g g g g g g
• Teams and groups are designed to be self-led and self-managed
g g g g g g g g g g
Nursing Application: g
Bedside nurses are given equal footing with managers and leaders in the
g g g g g g g g g g g
creation of policies, procedures, and other decision-making processes that
g g g g g g g g
directly affect nursing practice within the organization.
g g g g g g
, Adult Learning - answersThe education process should reflect the nursing process
g g g g g g g g g g
(assess, plan, implement, evaluate)
g g g g
• Multiple sensory avenues for learning increases learning and retention.
g g g g g g g g g
• Doing and saying (teach-back) is more effective than reading and hearing.
g g g g g g g g g g g
• Learning needs: patient goals met through instruction
g g g g g g g
• Non-learning needs: patient goals met through something other than instruction or in
g g g g g g g g g g g g
combination with instruction
g g g
Basic Learning Styles: g g
• Visual: reading instructions or watching demonstration
g g g g g g
• Hearing: listening to instructions while performing
g g g g g g
• Tactile: hands-on
g g
Learning Barriers - answersPhysical Impairments: inadequacies of the five senses;
g g g g g g g g g
impaired mobility
g g
• Cognitive: mental disability or impairment; dyslexia, phobias
g g g g g g g
• Language: aphasic; lack of fluency, reads at less than 8th grade level
g g g g g g g g g g g g
• Emotional: fear/superstitions, anxiety, depression
g g g g
• Religious/cultural: values differ, beliefs focus on healing from a higher power, dietary
g g g g g g g g g g g g
restrictions
g
• Financial: patient perception that they are unable financially to follow recommended plan
g g g g g g g g g g g g
of care
g g
Teaching Strategies—Adults - answersAssess: mental and physical capabilities,
g g g g g g g
gperception of the problem, preferred g g g g
learning style g
Plan: establish mutual goals with patient that are specific, practical, attainable, relevant,
g g g g g g g g g g g
gand culturally sensitive
g g
Intervene: use multiple methods to enhance learning; ensure methods use vocabulary
g g g g g g g g g g
gsuited to learner's comprehension
g g g
- Oral, written, or electronic information via internet
g g g g g g g
- Visual/pictorial information such as DVDs and charts
g g g g g g g
- Demonstration and return demonstration
g g g g
- Peer learning
g g
- Group work
g g
Evaluate: observe the patient/family implement new skills, request a "teachback"
g g g g g g g g g
from the patient; assess comments and conversations for misinformation or gaps in
g g g g g g g g g g g
glearning
Maslow's Hierarchy of Needs - answersPhysiological: basic needs such as air, water,
g g g g g g g g g g g
food, shelter, and freedom from pain (comfort)
g g g g g g g
Safety: free from harm or threat of harm; stability
g g g g g g g g
Love/Belonging: friendship, acceptance, affection; support system g g g g g
Esteem: self-respect, self-confidence, rewarding work/relationships
g g g g
Self-actualization: truth, justice, beauty, personal growth, "born to do" g g g g g g g g