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MQM 385 | Implementation Exam Q&A | Ethics, Governance, Control Systems, Org Design

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This document provides a 100% verified set of Exam Questions and Answers focused on the Strategy Implementation portion of MQM 385 – Strategic Management at Illinois State University. It is structured as a glossary-style guide, featuring clear definitions and explanations of essential concepts in ethics, corporate governance, organizational design, and strategic control. Each answer is phrased precisely for use in both multiple-choice and written exam formats. Key implementation topics covered include: Ethical decision-making frameworks: Kantian ethics, utilitarianism, rights theories, Friedman doctrine Corporate Social Responsibility (CSR) and the ethical obligations of firms beyond profit Corporate governance mechanisms: Preventing unethical behavior, aligning managerial incentives, and internal oversight Organizational structure and differentiation: Vertical (chain of command, span of control), horizontal (functions, geography, products) Control systems: Output controls, behavioral controls, balanced scorecard approach Organizational design: Integration of structure, controls, and culture to support strategy Global and matrix structures: Functional, multidivisional, matrix, and global matrix models Managerial opportunism and ethical risk within firms This guide is ideal for undergraduate students in business, management, or ethics, as well as MBA students and executive learners preparing for exams that test application of organizational strategy in real-world contexts. It offers complete, exam-ready terminology with strategic and ethical relevance. Keywords: MQM 385, strategy implementation, business ethics, organizational design, control systems, Kantian ethics, CSR, organizational structure, matrix structure, governance, balanced scorecard, managerial opportunism, Illinois State University

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MQM 385 Implementation Exam
Questions and Answers 100% Solved


kantian ethics - 🧠 ANSWER ✔✔This framework states that individuals have

responsibilities based on a core set of moral principles that go beyond

those of narrow self-interest, and an action can only be considered moral if

it can be applied in all situations.


utilitarianism - 🧠 ANSWER ✔✔This framework asserts that the moral worth

of an action is determined by its consequences. The moral decision is the

one that leads to the best possible balance of good versus bad

consequences. The commitment, then, is the maximization of good and the

minimization of harm.

, rights theories - 🧠 ANSWER ✔✔This view is that human beings have

fundamental rights and privileges, so for any action to be moral, it must not

violate those rights (in other words, these decisions are absolute). As for

actions that violate rights beyond the fundamental ones, it is up to the

decision-maker (in other words, these decisions are relative). Rights

establish a minimum level of morally acceptable behavior.


friedman doctrine - 🧠 ANSWER ✔✔This framework applies to the

organization rather than to the individual. Milton Friedman's basic position

is that the only social responsibility of business is to increase profits, as

long as the company stays within the law and the rules of the game without

deception or fraud. Therefore, what produces profits is ethical. Firms that

do not produce profits are unethical.


corporate social responsibility - 🧠 ANSWER ✔✔the voluntary actions of a

firm to benefit society beyond requirements of the law and the direct

interests of the firm.


corporate governance - 🧠 ANSWER ✔✔guidelines that organizations put

forth to avoid unethical behavior, or the consequences that it has for such

behavior.

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