QUESTIONS AND CORRECT ANSWERS
what is the information management strategy? and how does it differ from a regular strategy?
- CORRECT ANSWERS✅✅- strategy: describes how org intends to create value for its
stakeholders, usually covers multiple-year time frame and provides long-term plans
- IM strategy: refers to info mgmt and tech directions that are required to support org's
strategy and thus create value for stakeholders
- need to align both and reflect good practices to establish long term goals and objectives and
initiatives have to be taken to achieve desired outcome
- strategy = hypothesis = makes certain assumptions about outcomes that can be achieved,
requires definition of activities that are drivers of desired outcomes
a) org influences drivers to achieve outcomes of interest
b) must be specific initiatives to achieve desired outcomes
- strategy must be more than activity done every 5y = has to use strategy, decide on priorities,
guide business, to decide what org is or isn't
what should strategy focused org use the strategy to do? - CORRECT ANSWERS✅✅-
demonstrate accountability
- monitor and measure progress
- report on achievements
- help each individual understand his or her role in big picture of the org
- promote alignment of activities
what are IM strategy components? - CORRECT ANSWERS✅✅- executive summary
- background info
a) organization
b) state of IM and tech
- enviro scan (internal and external)
- guiding principles
- strategy
a) desired outcomes
b) benefits
,c) assumptions
- implementation plan and requirements
- governance
- measurement
what is done to plan for an IS/IT purchase? - CORRECT ANSWERS✅✅-
purchase/replacement/upgrade of info system or info tech is usually sig investment in many
types of resources (dollar, people, education, time, equipment, space)
- planning well, engagement of appropriate stakeholders, consultation, governance structures,
appropriate tools, management and oversight are min requirements in planning stages
what is the steering committee? - CORRECT ANSWERS✅✅- to oversee the process
- multidisciplinary membership
- consider all stakeholders with their needs and perspectives and knowledge
- end users, managers, IT personnel, other
what are planning steps for an IS purchase? - CORRECT ANSWERS✅✅- development of
project work plan and timetable
- oversight of systems analysis
- identification of requirements
- development of system specifications
- determination of costs and benefits
- compilation and distribution of RFP (request for proposal)
- evaluation fo responses to RFP
- selection of system
- vendor negotiations
- oversight of system implementation
what are stakeholders expected to provide? - CORRECT ANSWERS✅✅- expertise: act as
subject matter experts
- balanced perspective: consider big picture, departmental, individual needs
- knowledge exchange: great opportunity to learn
,- buy-in: participation in planning facilitates adoption and acceptance in implementation
phase
- champions and sponsors: drivers, advocates, supporters who can clear the path when issues
arise that team can't resolve
- communication: regular updates to stakeholders
- problem solving: many issues, like data quality, process changes etc.
- policies and procedures: identification of need for updates, changes, policies, practice
- identify and document workflow (clinicians don't sit in front of workstation to do jobs)
- their active participation is absolutely necessary and expectations should be cleared early
what is the IS development life cycle? - CORRECT ANSWERS✅✅1. analysis
2. design
3. implementation
4. evaluation
what is the Nolan growth model for IS development? - CORRECT ANSWERS✅✅1.
initiation: org begins to automate info functions
2. expansion/growth: growth of automation, usually unplanned
3. control: org tries to manage IT growth and control resources, primarily budget growth
4. integration: org attempts to integrate distributed systems thru org-wide standards, policies,
procedures
5. data admin: integrated database developed and info is considered critical resource for org
6. maturity: growth of apps focused on strategic importance to org
what is the goal of the analysis phase? - CORRECT ANSWERS✅✅- determine feasibility
for new system and scope of developmental or selection effort
- decide:
1. is there need for new system?
2. can org afford new system?
3. is there sufficient technical expertise to develop or operate new system?
4. what general functionality is expected?
5. what benefits are expected from system implementation?
, what are some analysis strategies? - CORRECT ANSWERS✅✅1. gather info
- define objectives: desired outcome and what do want to achieve?
- define target audience: who will use it? types of stakeholders?
- develop questions
- analyze and document responses
2. gather info methods
- interviews: end users as co-owners, vester interest
- questionnaire
- best practice
- other org
- observation
- document and forms review
- group analysis and design
how can analysis be documented? how should it be detailed? - CORRECT ANSWERS✅✅-
analysis methodology
- statement of user requirements
1. system objectives
2. output and report requirements
3. user training needs
4. impact of system on end users
- statement of system constraints
1. description of resource constraints
2. impact of constraints
3. description of realistic system given constraints
- documentation
1. data collection instruments
2. data analysis