MQM 227 Exam | 2025/2026 | 100 Questions | Capacity, Productivity, QFD, Project Mgmt, Queuing

This expert-verified MQM 227 Exam resource for the 2025/2026 academic year offers a complete set of 100 multiple-choice questions with correct answers, built around the foundational frameworks of Operations and Supply Chain Management (OSCM). The questions reflect real-world applications of strategic capacity planning, productivity metrics, quality design tools, service system layout, and project management principles. All questions are formatted for optimal exam readiness and conceptual mastery. Topics include: Operations Strategy & Performance: Effectiveness vs. efficiency, straddling strategy, order winners/qualifiers Productivity Measurement: Partial, total, and multifactor productivity, impact of labor and training programs Product & Process Design: Design for Manufacturing and Assembly (DFMA), concurrent engineering, economies of scope, QFD Strategic Capacity Planning: Capacity cushion, design vs. effective capacity, short/long-range planning, economies of scale Project Management: WBS, critical path method (CPM), Gantt charts, slack, matrix project structures, probability calculations Process Structures: Assembly line, job shop, continuous flow, product-process matrix, break-even analysis Service System Design: Customer contact levels, Internet/mail/onsite encounters, poka-yoke, service guarantees Queuing Systems: Single/multichannel line structures, phase structures, controllable vs. uncontrollable arrival patterns, balancing cost vs. waiting time This guide is ideal for: Students in Operations Management, Supply Chain, and Business Analysis programs Learners preparing for MQM 227 midterms or finals, or studying for professional certifications like APICS or PMP Those reviewing service strategy, lean systems, or project execution in business environments Keywords: MQM 227, operations management, productivity ratios, QFD, critical path, WBS, economies of scale, DFMA, capacity cushion, project network, queuing theory, service design, lean systems, order qualifiers, product-process matrix, customer contact, poka-yoke, assembly line, concurrent engineering, net productivity