HROB 2290 EXAM QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2025/2026
Human Resource Management - Answers Refers to the management of people in organizations.
Human capital - Answers The knowledge, education, training, skills, and expertise of a
organization's workforce.
Scientific Management - Answers The process of "scientifically" analyzing manufacturing
processes, reducing production costs and compensating employees based on their
performance levels.
Human Resources Movement - Answers A management philosophy focusing on concern for
people and productivity
Human Resource Movement Phase 1 - Answers Personal administrators assummed
responsibility for hiring and firing , ran by the payroll department and administered benefits.
Human Resource Movement Phase 2 - Answers Legislations were enacted: a minimum wage
act, an unemployment insurance program, and protection of workers' right to belong to unions.
Orientation, performance appraisal and employment responsibility added.
Human Resource Movement Phase 3 - Answers The role of personnel departments expanded
dramatically. They continued to provide expertise in such areas as compensation, recruitment,
and training, but in an expanded capacity. Represented a shift in emphasis from maintenance
and administration to corporate contribution, proactive management, and initiation of change.
Human Resource Movement Phase 4 - Answers The fourth phase of HRM is the current phase,
where the role of HR departments has evolved to that of helping their organization achieve its
strategic objectives
Outsourcing - Answers the practice of contracting with outside vendors to handle specified
business functions on a permanent basis
Authority - Answers The right to make decisions, direct others' work, and give orders.
line authority - Answers The authority ex- erted by an HR manager by directing the activities of
the people in his or her own business unit, department, or service area.
staff authority - Answers Staff authority gives the manager the right (authority) to advise other
managers or employees.
line manager - Answers A manager whois authorized to direct the work of subordinates and is
responsiblefor accomplishing the organization's tasks.
staff manager - Answers A manager who assists and advises line managers.
strategy - Answers The company's plan for how it will balance its internal strengths and
,weaknesses with external opportunities and threats to maintain a competitive advantage.
change agents - Answers Specialists who lead the organization and its employees through
organizational change.
environmental scanning - Answers Identifying and analyzing external opportunities and threats
that may be crucial to the organization's success.
evidence-based HRM - Answers use of data, facts, analytics, scientific rigor, critical evaluation,
and critically evaluated research/case studies to support human resource manage- ment
proposals, decisions, practices, and conclusions.
metrics - Answers Statistics used to measure activities and results.
balanced scorecard - Answers A meas urement system that translates an organization's
strategy into a comprehensive set of performance measures.
certification - Answers Recognition for having met certain professional standards.
social responsibility - Answers The implied, enforced, or felt obligation of man- agers, acting in
their official capaci- ties, to serve or protect the interests of groups other than themselves.
productivity - Answers The ratio of an organ- ization's outputs (goods and services) to its inputs
(people, capital, energy, and materials)
primary sector - Answers Jobs in agriculture, fishing and trapping, forestry, and mining.
secondary sector - Answers Jobs in manufacturing and construction.
tertiary or service sector - Answers Jobs in public administration, personal and business
services, finance, trade, public utilities, and transportation/ communications.
contingent/non-standard workers - Answers Workers who do not have regular full-time
employment status
globalization - Answers The emergence of a single global market for most products and
services.
organizational culture - Answers The core values, beliefs, and assumptions that are widely
shared by members of an organization.
organizational climate - Answers The prevailing atmosphere that exists in an organization and
its impact on employees.
International Personnel Management Association of Canada (IPMA-C) - Answers national
association for public-sector and quasi-public-sector HR professionals.
Canadian Council of Human Resources - Answers is a national/ federal-level organization with
, over 40 000 members that manages certification for human resource professionals (except
Ontario)
empowerment - Answers Providing workers with the skills and authority to make decisions that
would traditionally be made by managers.
Levels of Certification - Answers Level 1-Certified Human Resource Professional (CHRP)
Level 2-Certified Human Resources Leader (CHRL)
Level 3-Certified Human resource Executive (CHRE)
External Environmental Influences - Answers Economic conditions
Labor Market Issues
Technology
Government
Globalization
Environmental Concerns
External Environmental Influences: Economic Conditions - Answers affect supply and demand
for products, impacting quantity and quality of employees required and ability to pay/give
benefits.
External Environmental Influences: Labour Diversity - Answers protected groups (visible/ethnic
minorities, women, Aboriginal, disabled) and generational differences (traditionalists, baby
boomers, Gen X-ers, Gen Y-ers).
External Environmental Influences: Technology - Answers controlling data and privacy.
External Environmental Influences: Government - Answers abiding by provincial and
national standards.
External Environmental Influences: Globalization - Answers managing the workforce in an
intense, hypercompetitive global economy.
External Environmental Influences: Environment - Answers managing sustainability and
corporate social responsibility.
Internal Environmental Influences: Organizational Culture - Answers values, beliefs, and norms
of organizational members.
Internal Environmental Influences: Organizational Climate - Answers the atmosphere's impact
Human Resource Management - Answers Refers to the management of people in organizations.
Human capital - Answers The knowledge, education, training, skills, and expertise of a
organization's workforce.
Scientific Management - Answers The process of "scientifically" analyzing manufacturing
processes, reducing production costs and compensating employees based on their
performance levels.
Human Resources Movement - Answers A management philosophy focusing on concern for
people and productivity
Human Resource Movement Phase 1 - Answers Personal administrators assummed
responsibility for hiring and firing , ran by the payroll department and administered benefits.
Human Resource Movement Phase 2 - Answers Legislations were enacted: a minimum wage
act, an unemployment insurance program, and protection of workers' right to belong to unions.
Orientation, performance appraisal and employment responsibility added.
Human Resource Movement Phase 3 - Answers The role of personnel departments expanded
dramatically. They continued to provide expertise in such areas as compensation, recruitment,
and training, but in an expanded capacity. Represented a shift in emphasis from maintenance
and administration to corporate contribution, proactive management, and initiation of change.
Human Resource Movement Phase 4 - Answers The fourth phase of HRM is the current phase,
where the role of HR departments has evolved to that of helping their organization achieve its
strategic objectives
Outsourcing - Answers the practice of contracting with outside vendors to handle specified
business functions on a permanent basis
Authority - Answers The right to make decisions, direct others' work, and give orders.
line authority - Answers The authority ex- erted by an HR manager by directing the activities of
the people in his or her own business unit, department, or service area.
staff authority - Answers Staff authority gives the manager the right (authority) to advise other
managers or employees.
line manager - Answers A manager whois authorized to direct the work of subordinates and is
responsiblefor accomplishing the organization's tasks.
staff manager - Answers A manager who assists and advises line managers.
strategy - Answers The company's plan for how it will balance its internal strengths and
,weaknesses with external opportunities and threats to maintain a competitive advantage.
change agents - Answers Specialists who lead the organization and its employees through
organizational change.
environmental scanning - Answers Identifying and analyzing external opportunities and threats
that may be crucial to the organization's success.
evidence-based HRM - Answers use of data, facts, analytics, scientific rigor, critical evaluation,
and critically evaluated research/case studies to support human resource manage- ment
proposals, decisions, practices, and conclusions.
metrics - Answers Statistics used to measure activities and results.
balanced scorecard - Answers A meas urement system that translates an organization's
strategy into a comprehensive set of performance measures.
certification - Answers Recognition for having met certain professional standards.
social responsibility - Answers The implied, enforced, or felt obligation of man- agers, acting in
their official capaci- ties, to serve or protect the interests of groups other than themselves.
productivity - Answers The ratio of an organ- ization's outputs (goods and services) to its inputs
(people, capital, energy, and materials)
primary sector - Answers Jobs in agriculture, fishing and trapping, forestry, and mining.
secondary sector - Answers Jobs in manufacturing and construction.
tertiary or service sector - Answers Jobs in public administration, personal and business
services, finance, trade, public utilities, and transportation/ communications.
contingent/non-standard workers - Answers Workers who do not have regular full-time
employment status
globalization - Answers The emergence of a single global market for most products and
services.
organizational culture - Answers The core values, beliefs, and assumptions that are widely
shared by members of an organization.
organizational climate - Answers The prevailing atmosphere that exists in an organization and
its impact on employees.
International Personnel Management Association of Canada (IPMA-C) - Answers national
association for public-sector and quasi-public-sector HR professionals.
Canadian Council of Human Resources - Answers is a national/ federal-level organization with
, over 40 000 members that manages certification for human resource professionals (except
Ontario)
empowerment - Answers Providing workers with the skills and authority to make decisions that
would traditionally be made by managers.
Levels of Certification - Answers Level 1-Certified Human Resource Professional (CHRP)
Level 2-Certified Human Resources Leader (CHRL)
Level 3-Certified Human resource Executive (CHRE)
External Environmental Influences - Answers Economic conditions
Labor Market Issues
Technology
Government
Globalization
Environmental Concerns
External Environmental Influences: Economic Conditions - Answers affect supply and demand
for products, impacting quantity and quality of employees required and ability to pay/give
benefits.
External Environmental Influences: Labour Diversity - Answers protected groups (visible/ethnic
minorities, women, Aboriginal, disabled) and generational differences (traditionalists, baby
boomers, Gen X-ers, Gen Y-ers).
External Environmental Influences: Technology - Answers controlling data and privacy.
External Environmental Influences: Government - Answers abiding by provincial and
national standards.
External Environmental Influences: Globalization - Answers managing the workforce in an
intense, hypercompetitive global economy.
External Environmental Influences: Environment - Answers managing sustainability and
corporate social responsibility.
Internal Environmental Influences: Organizational Culture - Answers values, beliefs, and norms
of organizational members.
Internal Environmental Influences: Organizational Climate - Answers the atmosphere's impact
