1|Page
Human Resources Management Exam 1 Questions with
100% VERIFIED Answers UPDATED!!!
What is HR Management? - ANSWER the practices and policies
you need to carry out the personnel aspects of your
management job, specifically, acquiring, training, appraising,
rewarding, and providing safe, ethical, and fair environment for
your company's employees.
Why is HRM important for managers? - ANSWER Improve
profits and performance
You may spend time as an HR manager
HR for entrepreneurs
Personal mistakes: - ANSWER Employees not performing
Wrong person
High turnover
Not doing their best
Legal issues
Lack of training undermining effectiveness
Unfair labor practices
,2|Page
Trends Influencing HRM - ANSWER Globalization
More competition, more pressure to lower costs, be more
productive, etc.
Technological advances
e.g., HR information systems (HRIS), Facebook recruiting, etc.
The nature of work
Nature and importance of job tasks and skills changes
New HR Managers - ANSWER Focus more on strategic, big
picture issues
Use new ways to provide transactional services
e.g., outsourcing benefits administration to vendors, online
recruiting, online testing for applicants, etc.
"Talent Management" Approach
,3|Page
Goal-oriented and integrated process of planning, recruiting,
developing, managing, and compensating employees
Trends influencing HRM - ANSWER Service jobs
Over 2/3 of U.S. workforce produce/deliver services
Human capital
"Knowledge workers" (knowledge, education, training, skills,
etc.)
Places premium on selection, training, and compensation
practices
Offshoring
Exporting jobs abroad in search of greater efficiency
Trends influencing HRM - ANSWER Demographic Trends
"Generation Y" (born 1977 - 2002)
e.g., believed to be more family-centric or dual-centric, high-
performance and high-maintenance
, 4|Page
Retirees
"Aging workforce" - not enough younger workers to replace
those retiring
Nontraditional Workers
Hold multiple jobs or have alternative work arrangements (e.g.,
job sharing)
Almost 10% of American workers (13 million)
Workers from Abroad
U.S. employers bring about 181,000 foreign workers
Managers: Employee Enagagement - ANSWER Employee
engagement
-Those who are mentally and emotionally invested in their work
and contributing to an employer's success
-Many employees are not (some say less than 1/3 of U.S.
workforce)
-HR managers must foster engagement
Human Resources Management Exam 1 Questions with
100% VERIFIED Answers UPDATED!!!
What is HR Management? - ANSWER the practices and policies
you need to carry out the personnel aspects of your
management job, specifically, acquiring, training, appraising,
rewarding, and providing safe, ethical, and fair environment for
your company's employees.
Why is HRM important for managers? - ANSWER Improve
profits and performance
You may spend time as an HR manager
HR for entrepreneurs
Personal mistakes: - ANSWER Employees not performing
Wrong person
High turnover
Not doing their best
Legal issues
Lack of training undermining effectiveness
Unfair labor practices
,2|Page
Trends Influencing HRM - ANSWER Globalization
More competition, more pressure to lower costs, be more
productive, etc.
Technological advances
e.g., HR information systems (HRIS), Facebook recruiting, etc.
The nature of work
Nature and importance of job tasks and skills changes
New HR Managers - ANSWER Focus more on strategic, big
picture issues
Use new ways to provide transactional services
e.g., outsourcing benefits administration to vendors, online
recruiting, online testing for applicants, etc.
"Talent Management" Approach
,3|Page
Goal-oriented and integrated process of planning, recruiting,
developing, managing, and compensating employees
Trends influencing HRM - ANSWER Service jobs
Over 2/3 of U.S. workforce produce/deliver services
Human capital
"Knowledge workers" (knowledge, education, training, skills,
etc.)
Places premium on selection, training, and compensation
practices
Offshoring
Exporting jobs abroad in search of greater efficiency
Trends influencing HRM - ANSWER Demographic Trends
"Generation Y" (born 1977 - 2002)
e.g., believed to be more family-centric or dual-centric, high-
performance and high-maintenance
, 4|Page
Retirees
"Aging workforce" - not enough younger workers to replace
those retiring
Nontraditional Workers
Hold multiple jobs or have alternative work arrangements (e.g.,
job sharing)
Almost 10% of American workers (13 million)
Workers from Abroad
U.S. employers bring about 181,000 foreign workers
Managers: Employee Enagagement - ANSWER Employee
engagement
-Those who are mentally and emotionally invested in their work
and contributing to an employer's success
-Many employees are not (some say less than 1/3 of U.S.
workforce)
-HR managers must foster engagement
