Managing Performance Through Training And
Development,
By Alan Saks
8th Edition
, Contents
Chapter 1: The Training And Development Process .......................................................................1
Chapter 2: Learning And Motivation .............................................................................................40
Chapter 3: The Needs Analysis Process ........................................................................................80
Chapter 4: Training Design.......................................................................................................... 115
Chapter 5: Off-The-Job Training Methods .................................................................................. 149
Chapter 6: Off-The-Job Training Methods .................................................................................. 178
Chapter 7: Technology-Based Training Methods ........................................................................ 210
Chapter 8: Training Delivery ....................................................................................................... 249
Chapter 9: Transfer Of Training .................................................................................................. 281
Chapter 10: Training Evaluation .................................................................................................. 317
Chapter 11: Training Costs And Benefits .................................................................................... 357
Chapter 12: Training Programs.................................................................................................... 382
Chapter 13: Management And Leadership Development ............................................................ 413
Chapter 14: The Evolution And Future Of Training And Development ...................................... 455
ii
,Chapter 1 - The Training and Development Process
1. Performance management is best categorized as a single event often associated with an annual
performance appraisal process.
a. True
b. False
Answer: false
Points: 1
Difficulty: moderate
References: performance management
Question type: true / false
Has variables: false
Date created: 10/5/2018 8:18 am
Date modified: 10/5/2018 8:18 am
2. Components of a performance management process usually identify training and development needs of
individuals leading to concrete plans for development of skills, knowledge, and abilities.
a. True
b. False
Answer: true
Points: 1
Difficulty: difficult
References: performance management
Question type: true / false
Has variables: false
Date created: 10/5/2018 8:18 am
Date modified: 10/5/2018 8:18 am
3. Smart goals are goals that are specific, measurable, attainable, realistic, and have a time frame.
a. True
b. False
Answer: false
Points: 1
Difficulty: moderate
References: performance management
Question type: true / false
Has variables: false
Date created: 10/5/2018 8:18 am
Date modified: 10/5/2018 8:18 am
4. Development is described as a planned effort to develop employees’ knowledge, skills, and abilities to
help employees perform better at their current jobs.
a. True
b. False
Answer: false
Points: 1
Difficulty: moderate
, Chapter 1 - The Training and Development Process
References: training and development
Question type: true / false
Has variables: false
Date created: 10/5/2018 8:18 am
Date modified: 10/5/2018 8:18 am
5. The main goal of the edmonton police service’s mental health program was to improve interactions
between police officers and mentally ill individuals. This is clearly an example of a training initiative,
not a development program.
a. True
b. False
Answer: true
Points: 1
Difficulty: moderate references:
edmonton police service
question type: true / false
Has variables: false
Date created: 10/5/2018 8:18 am
Date modified: 10/5/2018 8:18 am
6. One of the intrinsic benefits of training and development is the benefits realized by society.
a. True
b. False
Answer: false
Points: 1
Difficulty: easy
References: benefits of training and development
Question type: true / false
Has variables: false
Date created: 10/5/2018 8:18 am
Date modified: 10/5/2018 8:18 am
7. According to research presented in the textbook, a negative relationship exists between per-employee
expenditures on training and development and employee productivity levels.
a. True
b. False
Answer: false
Points: 1
Difficulty: difficult
References: benefits of training and development
Question type: true / false
Has variables: false
Date created: 10/5/2018 8:18 am
Date modified: 10/5/2018 8:18 am