QUESTIONS AND VERIFIED SOLUTIONS
◉ Goals of TAM. Answer: 1 - lay groundwork for attitude of
professionalism and ethical conduct among service personnel who
sell beverage alcohol
2 - demonstrate how to effectively identify and respond to false id
and underage purchasing and possession
3 - demonstrate how to effectively identify and respond to
intoxicated customers
4 - identify methods to maintain safety, control of establishment,
positive image, and good customer relations while responding to
beverage alcohol incidents
5 - promote clear understanding of federal, state and local laws
relating to beverage alcohol sales
◉ Beverage alcohol. Answer: regulated substance and society has
placed significant responsibility on the server to dispense it properly
◉ How does one be a true professional?. Answer: by placing
interests of customer above all other interests
◉ What is the legal age to purchase beverage alcohol?. Answer: 21
,◉ What is alcohol classified as?. Answer: a depressant
◉ What is the first sign someone is intoxicated?. Answer:
◉ What is the legal age to serve beverage alcohol in Nevada?.
Answer: 21
◉ How can you sober up an intoxicated person?. Answer: time
◉ is it possible to affect your heart rate if you drink a great deal of
alcohol over a short period of time?. Answer: Yes
◉ Is a student ID a valid form of identification for an alcoholic
beverage purchase?. Answer: no
◉ What are some signs that a person is trying to use a fake ID?.
Answer: - Have large wallet and say they don't have another form of
ID
- nervous
- won't look you in the eye
- overly confident and/or friendly
, ◉ Are licensees responsible for everything their employees do while
working on their premises?. Answer: yes
◉ Can alcohol cause a bad reaction when mixed with drugs?.
Answer: yes
◉ T or F: An average mixed drink contains nearly twice as much
alcohol as a 12-ounce beer.. Answer: False
◉ T or F: An employee of a licensed establishment may be subject to
consequences for serving an intoxicated person.. Answer: True
◉ T or F: Everyone eliminates alcohol from the body at about the
same rate.. Answer: True
◉ T or F: You can legally refuse to sell alcoholic beverages to a
customer eve if they have valid id. Answer: True
◉ What are some ways to stop people from becoming intoxicated
when drinking beverage alcohol?. Answer: - Slow down service
- Encourage them to eat food
- Suggest non-alcoholic alternatives