Running head: DATA MODELING AND DATABASE MANAGEMENT SYSTEMS
Data Modeling and Database Management Systems
Western Governors University
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DATA MODELING AND DATABASE MANAGEMENT SYSTEMS
Data Modeling and Database Management Systems
Flowchart Aspects
Flowcharts are a useful tool to illustrate a visual representation of a certain process and to
help understand the existing process and find potential ways to improve it (Institution for
Healthcare Improvement, 2020). Healthcare organizations may benefit from the use of
flowcharts by offering a step-by-step analysis and identifying insufficiencies (Digital Healthcare
Research, 2020). This particular flowchart outlines the workflow process for emergency severity
index (ESI) Level 3 patients. In the flowchart, the steps of the process are represented by
different shapes, each which symbolize a different action. The flowchart starts with an oval
indicating the beginning or end of the workflow. The rectangle symbolizes a process taking
place, the diamond indicates a decision is to be made, the bullet shape represents a delay in the
process, and lastly, the flowchart ends with another oval to represent the end of the workflow
process.
The workflow begins upon a patient’s arrival to the emergency department (ED). The
process starts with 5 patients who are then registered by the receptionist into the healthcare
information system (HIS). This step takes about 21.4 minutes to complete. After the registration,
the patient must wait 32.6 minutes, which increases their time spent in the ED. The triage nurse
will then initiate the patient’s chart, taking another 24.8 minutes to complete. Next, the triage
nurse will escort the patient to the ED room and bed and will then give report to the ED nurse
who will then assume the patient’s care. This step takes 14.8 minutes to complete. The patient
then must wait another 43.2 minutes to be seen by the ED provider. The ED provider will then
conduct an examination of the patient that takes 17.8 minutes. Based on the examination
findings, the ED provider will then give orders. The orders could be labs, CT, radiology, or for a