“Operations Management - Exam 3, Operations Management - Exam 2, Operations
Management - Exam 1 “ NEWEST UPDATED EXAM 2025 – 2026 SOLVED QUESTIONS
& ANSWERS VERIFIED 100% GRADED A+ (LATEST VERSION) WELL REVISED AND
HIGHLY RECOMMENDALE| ALREADY PASSED!!
Operations Management - Exam 3, Operations Management - Exam 2, Operations
Management - Exam 1
Which of these factors would not be subtracted from design capacity when
calculating effective capacity?
A. personal time
B. maintenance
C. scrap
D. operating hours per day
E. all of the above would be subtracted in the calculation
E. all of the above would be subtracted in the calculation
A reason for the importance of capacity decisions is that capacity:
A. limits the rate of output possible
B. affects operating costs
C. is a major determinant of initial costs
D. is a long-term commitment of resources
E. all of the above
E. all of the above
Which of the following is the case where capacity is measured in terms of
inputs?
A. hospital
, Page 2 of 106
B. theater
C. restaurant
D. all of the above
E. none of the above
D. all of the above
Unbalanced systems are evidenced by
A. Top heavy operations
B. Labor unrest
C. Bottleneck operations
D. Increasing capacities
E. Assembly lines
C. Bottleneck operations
Maximum capacity refers to the upper limit of:
A. inventories
B. demand
C. supplies
D. rate of output
E. finances
D. rate of output
The impact that a significant change in capacity will have on a key vendor is a:
A. supply chain factor
B. process limiting factor
C. internal factor
D. human resource factor
E. operational process factor
A. supply chain factor
The maximum possible output given a product mix, scheduling difficulties,
quality factors, and so on, is:
A. utilization
B. design capacity
C. efficiency
D. effective capacity
E. available capacity
D. effective capacity
, Page 3 of 106
Efficiency is defined as the ratio of:
A. actual output to effective capacity
B. actual output to design capacity
C. design capacity to effective capacity
D. effective capacity to actual output
E. design capacity to actual output
A. actual output to effective capacity
Utilization is defined as the ratio of:
A. actual output to effective capacity
B. actual output to design capacity
C. design capacity to effective capacity
D. effective capacity to actual output
E. design capacity to actual output
B. actual output to design capacity
Which of the following is a factor that affects service capacity planning?
A. the need to be near customers
B. the inability to store services
C. the degree of volatility of demand
D. the customer's willingness to wait
E. all of the above
E. all of the above
Which of the following is a tactic that helps service capacity management?
A. pricing
B. promotions
C. discounts
D. advertising
E. all of the above
E. all of the above
The ratio of actual output to effective capacity is:
A. design capacity
B. effective capacity
C. actual capacity
D. efficiency
E. utilization
, Page 4 of 106
D. efficiency
The ratio of actual output to design capacity is:
A. design capacity
B. effective capacity
C. actual capacity
D. efficiency
E. utilization
E. utilization
Given the following information, what would efficiency be?
Effective capacity = 80 units per day
Design capacity = 100 units per day
Utilization = 48%
A. 20%
B. 35%
C. 48%
D. 60%
E. 80%
D. 60%
Given the following information, what would efficiency be?
Effective capacity = 50 units per day
Design capacity = 100 units per day
Actual output = 30 units per day
A. 40%
B. 50%
C. 60%
D. 80%
E. 90%
C. 60%
Given the following information, what would utilization be?
Effective capacity = 20 units per day
Design capacity = 60 units per day
Actual output = 15 units per day
A. 1/4
B. 1/3