100% CORRECT WELL DETAILED
ANSWERS|LATEST
Core change themes:
---Planned versus unplanned
---Revolutionary versus evolutionary
---Organizational continuity versus external environment
discontinuity
The change that occurs in organizations is, for the most part, ______ and gradual. _______
organization change, especially on a large scale, affecting the entire system is unusual—not
exactly an everyday occurrence. - ANSWER unplanned; planned
______ is the paradox of planned change - ANSWER consequences
________ change—a major overhaul of the organization resulting in a modified or entirely
new mission, a change in strategy, leadership, and culture—is rare indeed. Most organization
change is ___________. - ANSWER revolutionary; evolutionary
In attempting to understand organizations in greater depth, another distinction is important.
Organizations are created and developed on an assumption of continuity, to continue
surviving, and to last. Factors and forces in an organization's external environment are
________, do not fit neatly together in a pattern, are not interdependent, homeostatic,
linear, or highly predictable. - ANSWER discontinuous
1
,the organizational theory literature is about _______ and _______ -
ANSWER continuity; stabilization
professional books written by consultants, and experienced practitioners such as Peters and
Waterman (1982) with their best seller, In Search of Excellence, and later, Built to Last, by
Collins and Porras (1994). These writings typically focus on organization exemplars: This is
what to learn from, to model, and to follow. - ANSWER trade literature
Peters and Waterman (1982) with their best seller, In Search of Excellence, and later, Built to
Last, by Collins and Porras (1994) are examples of _______ - ANSWER trade literature
(organization exemplars)
what is the problem with using trade literature? - ANSWER actual organization cases
as the base from which to derive principles, sooner or later—and today it is much sooner
rather than later—the organizations studied and showcased no longer illustrate the
principles because things have changed.
Another form that trade books take is for the author(s) to distill "wisdom" from many years
of experience as a consultant, a teacher, an executive, or some combination of these roles.
The accumulated wisdom is based on lessons learned. Such books by executives include the
following:(3) - ANSWER Rudolph Giuliani's (2002) Leadership, Jack Welch's (2001) Jack:
Straight from the Gut, and Larry Bossidy and Ram Charan's (2002) Execution: The Discipline
of Getting Things Done.
example of this form of book is John Kotter's (1996) Leading Change. Kotter, an academic, a
frequent speaker at conferences, and an occasional consultant, draws on his experience in
executive programs discussing with participants' cases of organization change, and he wrote
many of the cases himself. From these experiences, he declares that leading change consists
of an eight-stage process. - ANSWER distilling wisdom
another potential source of knowledge for understanding organizational change that have a
clear and usually simple maxim to teach. The book tells a story, perhaps based on a
metaphor or in allegorical form. A best seller in this genre is Who Moved My Cheese?
2
, (Johnson 1998). A more recent one is by our friend John Kotter (2005), written with his
colleague Holger Rathgeber, titled Our Iceberg Is Melting. - ANSWER "story" books
what is the downside of "story" book literature? - ANSWER they tend to oversimplify
the theme(s) they are addressing. Regardless of how charming it might be, organization
change is far too complex for a simple story to teach us what we ultimately need to know.
what is an example of a combination book as a source for understanding organizational
change? - ANSWER Alexander Hamilton—Change Leader par excellence
what is the main drawback to organization theory literature? - ANSWER focuses
mainly on continuity and stabilization
what are the main drawbacks of trade literature as a source for understanding organizational
change? - ANSWER •Exemplars change and no longer illustrate their exemplary
principles.
Books based on authors' wisdom lack independent verification and validation
what is the main drawback of "story" book literature as a source for understanding
organizational change? - ANSWER do not cover the complexity of change
list the steps of Kotters eight step process: - ANSWER •Establishing sense of urgency
•Creating guiding coalition
•Developing vision and strategy
•Communicating change vision
•Empowering employees
•Generating short-term wins
•Consolidating gains and producing more change
•Anchoring new approaches in culture
3
ANSWERS|LATEST
Core change themes:
---Planned versus unplanned
---Revolutionary versus evolutionary
---Organizational continuity versus external environment
discontinuity
The change that occurs in organizations is, for the most part, ______ and gradual. _______
organization change, especially on a large scale, affecting the entire system is unusual—not
exactly an everyday occurrence. - ANSWER unplanned; planned
______ is the paradox of planned change - ANSWER consequences
________ change—a major overhaul of the organization resulting in a modified or entirely
new mission, a change in strategy, leadership, and culture—is rare indeed. Most organization
change is ___________. - ANSWER revolutionary; evolutionary
In attempting to understand organizations in greater depth, another distinction is important.
Organizations are created and developed on an assumption of continuity, to continue
surviving, and to last. Factors and forces in an organization's external environment are
________, do not fit neatly together in a pattern, are not interdependent, homeostatic,
linear, or highly predictable. - ANSWER discontinuous
1
,the organizational theory literature is about _______ and _______ -
ANSWER continuity; stabilization
professional books written by consultants, and experienced practitioners such as Peters and
Waterman (1982) with their best seller, In Search of Excellence, and later, Built to Last, by
Collins and Porras (1994). These writings typically focus on organization exemplars: This is
what to learn from, to model, and to follow. - ANSWER trade literature
Peters and Waterman (1982) with their best seller, In Search of Excellence, and later, Built to
Last, by Collins and Porras (1994) are examples of _______ - ANSWER trade literature
(organization exemplars)
what is the problem with using trade literature? - ANSWER actual organization cases
as the base from which to derive principles, sooner or later—and today it is much sooner
rather than later—the organizations studied and showcased no longer illustrate the
principles because things have changed.
Another form that trade books take is for the author(s) to distill "wisdom" from many years
of experience as a consultant, a teacher, an executive, or some combination of these roles.
The accumulated wisdom is based on lessons learned. Such books by executives include the
following:(3) - ANSWER Rudolph Giuliani's (2002) Leadership, Jack Welch's (2001) Jack:
Straight from the Gut, and Larry Bossidy and Ram Charan's (2002) Execution: The Discipline
of Getting Things Done.
example of this form of book is John Kotter's (1996) Leading Change. Kotter, an academic, a
frequent speaker at conferences, and an occasional consultant, draws on his experience in
executive programs discussing with participants' cases of organization change, and he wrote
many of the cases himself. From these experiences, he declares that leading change consists
of an eight-stage process. - ANSWER distilling wisdom
another potential source of knowledge for understanding organizational change that have a
clear and usually simple maxim to teach. The book tells a story, perhaps based on a
metaphor or in allegorical form. A best seller in this genre is Who Moved My Cheese?
2
, (Johnson 1998). A more recent one is by our friend John Kotter (2005), written with his
colleague Holger Rathgeber, titled Our Iceberg Is Melting. - ANSWER "story" books
what is the downside of "story" book literature? - ANSWER they tend to oversimplify
the theme(s) they are addressing. Regardless of how charming it might be, organization
change is far too complex for a simple story to teach us what we ultimately need to know.
what is an example of a combination book as a source for understanding organizational
change? - ANSWER Alexander Hamilton—Change Leader par excellence
what is the main drawback to organization theory literature? - ANSWER focuses
mainly on continuity and stabilization
what are the main drawbacks of trade literature as a source for understanding organizational
change? - ANSWER •Exemplars change and no longer illustrate their exemplary
principles.
Books based on authors' wisdom lack independent verification and validation
what is the main drawback of "story" book literature as a source for understanding
organizational change? - ANSWER do not cover the complexity of change
list the steps of Kotters eight step process: - ANSWER •Establishing sense of urgency
•Creating guiding coalition
•Developing vision and strategy
•Communicating change vision
•Empowering employees
•Generating short-term wins
•Consolidating gains and producing more change
•Anchoring new approaches in culture
3
