FSE215 Cremation Chapters 9, 10, 11,
12, & 13 Test Questions and Correct
Answers 2025-2026 Edition
There are three distinct areas of the FTC Funeral Rule that deal directly with elements of
cremation; these include which of the following? 1. Required disclosure 2. Itemized price 3.
Viewing importance 4. Misrepresentation prohibited - Answer 1, 2 & 4
In what year did the FTC Funeral Rule go into effect? - Answer 1984
In what year did the Federal Trade Commission revise the Funeral Rule? - Answer 1994
What is the maximum penalty per violation if one violates the FTC Funeral Rule at the time of
the publication of this text? - Answer $43,280
Who must comply with the FTC Funeral Rule? - Answer All funeral providers
What are "funeral goods" according to the FTC Funeral Rule? - Answer Products sold directly
to the public in connection with funeral services
How many required disclosures must be on the General Price List? - Answer 6
What is the third required disclosure on the GPL, dealing directly with cremation services? -
Answer Alternative containers
The FTC Funeral Rule stipules how many required itemized prices on the GPL? - Answer 16
For direct cremation, what must the GPL state? 1. Price range 2. Required disclosure 3. Price
when consumer is providing casket or container 4. Price when you provide alternative container
- Answer 1, 2, 3 & 4
What is an unfinished wood box or other non-metal receptacle or enclosure, without
ornamentation or a fixed interior lining, which is designed for the encasement of human
remains? - Answer alternative container
, Your pre-need counselor comes to your funeral home to write up contracts for you. Mr. and
Mrs. White want to change their 1984 pre-need contract. Does the counselor have to comply by
the Rule? - Answer Yes, and hand them the GPL of today's prices
The funeral director uses a third party for cremations, where on the GPL can the price for the
crematory be located? - Answer cash advance fee
The family is arranging a direct cremation. The FTC Funeral Rule states - Answer That the
funeral director cannot tell the family they have to buy a casket
Who is the arrangement conference necessary for? - Answer Every family that we serve
All funeral service options are viable when a family chooses which type of services? - Answer
Burial, Entombment, & Cremation
What happens to the funeral home when a family chooses cremation? - Answer The funeral
home becomes optional
What acronym is used to represent the required elements of a successful arrangement
conference? - Answer REAPER
It is important for families to feel that they are the center of attention during the arrangement
conference and throughout the funeral process. This includes a warm greeting, clean facilities,
and formal introductions. All of this is incorporated into which part of the funeral arrangement
conference? - Answer Respond to pain
What type of questions should the funeral director try to ask during the arrangement
conference? - Answer Open-ended questions
It is recommended that the funeral directors avoid reaching for their pens and detail sheets for
how long during the arrangement conference? - Answer 15-30 minutes
What must be given to anyone who asks, in person, about funeral goods, funeral services, or the
prices of such goods or services? - Answer General Price List
12, & 13 Test Questions and Correct
Answers 2025-2026 Edition
There are three distinct areas of the FTC Funeral Rule that deal directly with elements of
cremation; these include which of the following? 1. Required disclosure 2. Itemized price 3.
Viewing importance 4. Misrepresentation prohibited - Answer 1, 2 & 4
In what year did the FTC Funeral Rule go into effect? - Answer 1984
In what year did the Federal Trade Commission revise the Funeral Rule? - Answer 1994
What is the maximum penalty per violation if one violates the FTC Funeral Rule at the time of
the publication of this text? - Answer $43,280
Who must comply with the FTC Funeral Rule? - Answer All funeral providers
What are "funeral goods" according to the FTC Funeral Rule? - Answer Products sold directly
to the public in connection with funeral services
How many required disclosures must be on the General Price List? - Answer 6
What is the third required disclosure on the GPL, dealing directly with cremation services? -
Answer Alternative containers
The FTC Funeral Rule stipules how many required itemized prices on the GPL? - Answer 16
For direct cremation, what must the GPL state? 1. Price range 2. Required disclosure 3. Price
when consumer is providing casket or container 4. Price when you provide alternative container
- Answer 1, 2, 3 & 4
What is an unfinished wood box or other non-metal receptacle or enclosure, without
ornamentation or a fixed interior lining, which is designed for the encasement of human
remains? - Answer alternative container
, Your pre-need counselor comes to your funeral home to write up contracts for you. Mr. and
Mrs. White want to change their 1984 pre-need contract. Does the counselor have to comply by
the Rule? - Answer Yes, and hand them the GPL of today's prices
The funeral director uses a third party for cremations, where on the GPL can the price for the
crematory be located? - Answer cash advance fee
The family is arranging a direct cremation. The FTC Funeral Rule states - Answer That the
funeral director cannot tell the family they have to buy a casket
Who is the arrangement conference necessary for? - Answer Every family that we serve
All funeral service options are viable when a family chooses which type of services? - Answer
Burial, Entombment, & Cremation
What happens to the funeral home when a family chooses cremation? - Answer The funeral
home becomes optional
What acronym is used to represent the required elements of a successful arrangement
conference? - Answer REAPER
It is important for families to feel that they are the center of attention during the arrangement
conference and throughout the funeral process. This includes a warm greeting, clean facilities,
and formal introductions. All of this is incorporated into which part of the funeral arrangement
conference? - Answer Respond to pain
What type of questions should the funeral director try to ask during the arrangement
conference? - Answer Open-ended questions
It is recommended that the funeral directors avoid reaching for their pens and detail sheets for
how long during the arrangement conference? - Answer 15-30 minutes
What must be given to anyone who asks, in person, about funeral goods, funeral services, or the
prices of such goods or services? - Answer General Price List
