INFORMATION TECHNOLOGY FINAL EXAM QUESTIONS AND CORRECT ANSWERS

INFORMATION TECHNOLOGY FINAL
EXAM QUESTIONS AND CORRECT
ANSWERS
TheA2componentsA2ofA2anA2informationA2systemsA2are:A2-A2Ans--
input,A2processing,A2andA2output.

______________A2isA2theA2rawA2materialA2fromA2whichA2informationA2isA2composed.A2-
A2Ans--Data


CharacteristicsA2ofA2valuableA2informationA2are:A2-A2Ans--
accurate,A2complete,A2economical.

TheA2computerA2basedA2informationA2systemA2(CBIS)A2componentsA2are:A2-A2Ans--
hardware,A2software,A2databases,A2telecommunications,A2people,A2andA2procedures.

TheA2typeA2ofA2computerA2basedA2informationA2systemsA2thatA2organizationsA2useA2canA2
beA2classifiedA2intoA2fourA2basicA2groups:A2-A2Ans--e-commerceA2andA2m-
commerce,A2RAMA2andA2TOM,A2MISA2andA2DSS,A2knowledgeA2managementA2andA2speci
alizedA2businessA2informationA2systems.

ElectronicA2commerceA2(e-commerce)A2involves:A2-A2Ans--
B2B,A2C2C,A2B2C,A2B2A2publicA2sector,A2andA2C2A2publicA2sector.

KnowledgeA2managementA2systemsA2areA2organizedA2collectionsA2ofA2people,A2procedur
es,A2software,A2databases,A2andA2devicesA2usedA2to:A2-A2Ans--
create,A2store,A2share,A2andA2useA2theA2organization'sA2knowledgeA2andA2experience.

TheA2technologyA2acceptanceA2modelA2(TAM):A2-A2Ans--
specifiesA2theA2factorsA2thatA2canA2leadA2toA2higherA2acceptanceA2andA2usageA2ofA2techno
logyA2inA2anA2organization.

OrganizationsA2employA2strategiesA2toA2achieveA2aA2competitiveA2advantageA2suchA2as:A2
-A2Ans--
formingA2alliancesA2withA2otherA2companies,A2developingA2aA2nicheA2market,A2maintainin
gA2higherA2production,A2andA2creatingA2productA2differentiation.

ProductivityA2isA2aA2measureA2ofA2the:A2-A2Ans--
outputA2achievedA2dividedA2byA2theA2inputA2requiredA2XA2100

CustomerA2relationshipA2managementA2(CRM)A2programsA2helpA2companies:A2-A2Ans--
manageA2allA2aspectsA2ofA2customerA2encountersA2includingA2marketingA2andA2sales.

, TotalA2costA2ofA2ownershipA2isA2aA2measureA2of:A2-A2Ans--
theA2totalA2costA2paidA2forA2allA2rawA2materialsA2usedA2inA2theA2productionA2department.

WhichA2isA2true?

1.A2ProgrammersA2helpA2usersA2determineA2whatA2outputsA2thatA2theyA2needA2fromA2theA2
systemA2andA2constructA2theA2plansA2neededA2toA2developA2theA2necessaryA2programsA2t
hatA2produceA2theseA2outputs.

2.A2ProgrammersA2thenA2workA2withA2oneA2orA2moreA2systemA2analystsA2whoA2makeA2sur
eA2thatA2theA2appropriateA2programersA2areA2used.

3.A2AA2computerA2programmerA2usesA2theA2plansA2createdA2byA2theA2systemsA2analystA2t
oA2developA2orA2adaptA2oneA2orA2moreA2computerA2programsA2thatA2produceA2theA2desire
dA2outputs.A2-A2Ans--
1.A2ProgrammersA2helpA2usersA2determineA2whatA2outputsA2thatA2theyA2needA2fromA2theA2
systemA2andA2constructA2theA2plansA2neededA2toA2developA2theA2necessaryA2programsA2t
hatA2produceA2theseA2outputs.

TheA2overallA2roleA2ofA2theA2chiefA2informationA2officerA2(CIO)A2isA2to:A2-A2Ans--
employA2andA2informationA2systemsA2department'sA2equipmentA2andA2personnelA2inA2aA2
mannerA2thatA2willA2helpA2theA2organizationA2attainA2itsA2goals.

GreenA2computingA2hasA2threeA2goals.A2OneA2ofA2themA2is:A2-A2Ans--
enableA2theA2safeA2disposalA2orA2recyclingA2ofA2computerA2equipment.

WhichA2isA2true?

1.A2RAMA2isA2permanent.

2.A2InA2ROM,A2theA2combinationA2ofA2circuitA2statesA2isA2fixed,A2andA2thereforeA2itsA2conte
ntsA2areA2notA2lostA2ifA2theA2powerA2isA2removed.

3.A2RAMA2chipsA2doA2notA2loseA2theirA2contentsA2ifA2theA2currentA2isA2turnedA2off.A2-A2Ans--
2.A2InA2ROM,A2theA2combinationA2ofA2circuitA2statesA2isA2fixed,A2andA2thereforeA2itsA2conte
ntsA2areA2notA2lostA2ifA2theA2powerA2isA2removed.

WhichA2isA2true?

1.A2TheA2controlA2unitA2sequentiallyA2accessesA2programA2instructions,A2decodesA2them,A
2andA2coordinatesA2dataA2flows.


2.A2TheA2controlA2unitA2performsA2mathematicalA2calculationsA2andA2makesA2logicalA2com
parisons.