Confidentiality is legally protected for all of the following items except:
A: The name of your immediate supervisor
B: Medical information about patients transported
C: Criminal records from the Canadian Police Information Centre (CPIC)
D: Building plans - Answers A: The name of your immediate supervisor
According to the module, three of the following are responsibilities the telecommunicator has in
terms of NIMS. Which one of these is not one of those responsibilities?
A: Telecommunicators must be aware that the initial assessment of call details becomes even
more critical at the PSAP level.
B: Telecommunicators must keep in touch with friends and family in spite of the incident.
C: The telecommunicator must understand that additional questions and pre-arrival instructions
can have a significant impact on the final outcome of events as they evolve.
D: Telecommunicators must update event records, call history and information from callers. -
Answers B: Telecommunicators must keep in touch with friends and family in spite of the
incident.
Telecommunicators need to be aware that, with the exception of emergency radio traffic from
the incident Safety Officer (SO) for evacuation procedures or other scene safety issues, all radio
traffic from an incident should be from the Incident Command (IC) or a designated assistant.
, True or False - Answers True
According to the module, which one of the following is not among the signs of mental stress?
A: Increased TV watching
B: Sleep disturbances
C: Headaches
D: Difficulty in concentrating - Answers A: Increased TV watching
Which one of the following does not represent a way for a PSAP to reduce exposure to liability?
A: Provde time off and benefits to staff
B: Manage risk by examining where exposure is greatest
C: Provide training to staff
D: Established standard operating procedures - Answers A: Provde time off and benefits to staff
According to the module, there are many sources of professional development. Which one of
these is not one of these sources?
A: Opinions you hear from fellow workers
B: Reaching out and utilizing networking opportunities, as appropriate