WGU D072 Fundamentals for Success in
Business Practice Test with 100
Questions and Correct Answers for OA
and Pre-assessment Prep Latest 2026
A company is trying to recruit candidates who will be a good fit for its culture.
Which technique should the company use to enhance results? - ANSWER-
Conduct multiple interviews of the candidates
An organization that is a lead innovator is looking to hire someone to enter their
research and development department. Which personality trait should the ideal
candidate possess? - ANSWER-Openness
A hospital is trying to hire nurses for terminally ill patients. The nurses will need to
exhibit a high level of characteristics associated with the clan culture. Which
personality characteristic should the ideal candidate have for this job? -
ANSWER-Agreeableness
Which goal is one of the three main functions of communication within an
organization? - ANSWER-Transmission of information
Which fact should an individual consider when choosing a channel of
communication? - ANSWER-Identifying the level of interaction and details for
each channel provides important information.
Which benefit can occur by using good communication skills? - ANSWER-
Increases the chances of employment
pg. 1
,Two coworkers are discussing proposed options for a new department-wide
computer system. Coworker A shares their viewpoints, addresses the pros and cons
of the system, and explains why this would be the best option. When done,
Coworker A asks Coworker B for feedback as well as input and thoughts on the
options. Which communication style is Coworker A exhibiting? - ANSWER-
Assertive
In a departmental meeting, a manager tends to be hyper-critical of the input from
one individual. Which barrier to communication is being demonstrated by this
manager? - ANSWER-Selective perception
A team member says, "I think we should purchase the less expensive of the two
options. What does the rest of the team think?" Which communication style is
being used by the team member? - ANSWER-Assertive
What is a barrier to effective communication? - ANSWER-Credibility
Employee A is talking to Employee B. When asked about a supervisor's adult child
who has just joined the organization, Employee A states, "The apple doesn't fall far
from the tree." Employee B indicates that they do not understand this comment.
Which communication barrier is present? - ANSWER-Denotation-correction
What is an advantage of written communication? - ANSWER-It provides the
sender the opportunity to reflect on ideas.
Which type of communication style is reflected by an employee who is disturbed
by a negative review but fails to speak up about their concerns or feelings? -
ANSWER-Passive
pg. 2
, Which benefit is enjoyed by managers who are strong in the self-regulation
component of emotional intelligence? - ANSWER-Better adaptability
What is the definition of moral identity in the context of emotional intelligence? -
ANSWER-The degree to which people see themselves as ethical and caring
A prospective candidate states in an interview, "I am an ethical and caring person. I
put the needs of others before mine and seek the best outcomes for the groups I
work in." Which aspect of emotional intelligence is this candidate describing? -
ANSWER-Moral identity
Why do employees who possess high emotional intelligence work effectively and
ethically in customer service positions? - ANSWER-Because of their ability to
regulate their emotions
In an effort to cut costs, an apparel factory is moving operations to another country
where labor is cheap and employment laws are less stringent. Costs can only be
kept low if the factory operates like a sweatshop. Which type of problem is this
company facing? - ANSWER-Legal-unethical
The chief executive officer (CEO) of a company decides to change the way the
company has been functioning over the years in order to improve its reputation.
The CEO decides to pay the employees a fair wage, show a good profit margin,
and produce a reliable product. But even after a year, there is not much change in
the way the community perceives the company. Which action will provide the
improvement this CEO is seeking?" - ANSWER-Investing in social and
environmental causes
The chief executive officer (CEO) of a beverage company wants to promote a
healthy lifestyle to its customers. Which action will achieve this goal? -
ANSWER-Build a park for the community that includes walking trails
pg. 3
Business Practice Test with 100
Questions and Correct Answers for OA
and Pre-assessment Prep Latest 2026
A company is trying to recruit candidates who will be a good fit for its culture.
Which technique should the company use to enhance results? - ANSWER-
Conduct multiple interviews of the candidates
An organization that is a lead innovator is looking to hire someone to enter their
research and development department. Which personality trait should the ideal
candidate possess? - ANSWER-Openness
A hospital is trying to hire nurses for terminally ill patients. The nurses will need to
exhibit a high level of characteristics associated with the clan culture. Which
personality characteristic should the ideal candidate have for this job? -
ANSWER-Agreeableness
Which goal is one of the three main functions of communication within an
organization? - ANSWER-Transmission of information
Which fact should an individual consider when choosing a channel of
communication? - ANSWER-Identifying the level of interaction and details for
each channel provides important information.
Which benefit can occur by using good communication skills? - ANSWER-
Increases the chances of employment
pg. 1
,Two coworkers are discussing proposed options for a new department-wide
computer system. Coworker A shares their viewpoints, addresses the pros and cons
of the system, and explains why this would be the best option. When done,
Coworker A asks Coworker B for feedback as well as input and thoughts on the
options. Which communication style is Coworker A exhibiting? - ANSWER-
Assertive
In a departmental meeting, a manager tends to be hyper-critical of the input from
one individual. Which barrier to communication is being demonstrated by this
manager? - ANSWER-Selective perception
A team member says, "I think we should purchase the less expensive of the two
options. What does the rest of the team think?" Which communication style is
being used by the team member? - ANSWER-Assertive
What is a barrier to effective communication? - ANSWER-Credibility
Employee A is talking to Employee B. When asked about a supervisor's adult child
who has just joined the organization, Employee A states, "The apple doesn't fall far
from the tree." Employee B indicates that they do not understand this comment.
Which communication barrier is present? - ANSWER-Denotation-correction
What is an advantage of written communication? - ANSWER-It provides the
sender the opportunity to reflect on ideas.
Which type of communication style is reflected by an employee who is disturbed
by a negative review but fails to speak up about their concerns or feelings? -
ANSWER-Passive
pg. 2
, Which benefit is enjoyed by managers who are strong in the self-regulation
component of emotional intelligence? - ANSWER-Better adaptability
What is the definition of moral identity in the context of emotional intelligence? -
ANSWER-The degree to which people see themselves as ethical and caring
A prospective candidate states in an interview, "I am an ethical and caring person. I
put the needs of others before mine and seek the best outcomes for the groups I
work in." Which aspect of emotional intelligence is this candidate describing? -
ANSWER-Moral identity
Why do employees who possess high emotional intelligence work effectively and
ethically in customer service positions? - ANSWER-Because of their ability to
regulate their emotions
In an effort to cut costs, an apparel factory is moving operations to another country
where labor is cheap and employment laws are less stringent. Costs can only be
kept low if the factory operates like a sweatshop. Which type of problem is this
company facing? - ANSWER-Legal-unethical
The chief executive officer (CEO) of a company decides to change the way the
company has been functioning over the years in order to improve its reputation.
The CEO decides to pay the employees a fair wage, show a good profit margin,
and produce a reliable product. But even after a year, there is not much change in
the way the community perceives the company. Which action will provide the
improvement this CEO is seeking?" - ANSWER-Investing in social and
environmental causes
The chief executive officer (CEO) of a beverage company wants to promote a
healthy lifestyle to its customers. Which action will achieve this goal? -
ANSWER-Build a park for the community that includes walking trails
pg. 3
