Communication apprehension - answer the anxiety or fear experienced by
communicators
Speech anxiety - answer the communication apprehension specific to speech making
Audience analysis - answer the process of studying an audience before, during, and
after a speech
Audience disposition - answer how the audience feels about you, your topic, and the
occasion for you speaking, and what you do with this information while speaking
Civility - answer speech or behavior that is seen as polite, courteous, or appropriate to
a given social or public situation
Active listening - answer a technique of observing and responding to a speaker's
spoken and nonverbal messages with the goal of mutual understanding
Attitude - answer a set of beliefs that cluster around a common object and that
predispose behavior
Belief - answer an idea about reality
1
, Connotation - answer refers to feelings one associates with a sign
Alliteration - answer the recurrence of the same sound in a series of words
Coercion - answer influencing someone to do or think something by threats,
unwarranted emotion, and/or force that includes distorting, hiding, or preventing conscious
choices
Appeal - answer a request made to another person with the intent of influencing him
or her
Argument - answer a reasoned claim, or series of claims, supported by evidence
Noise - answer anything that distracts from a message in the context of
communication. Noise can be internal or eternal to the listener
Demographics - answer the study of the statistical characteristics of a given population
Indentification - answer the shared sense of identity between or among two or more
people, usually in reference to a common thing, experience, or event
Ethics - answer the study of how we should and should not respond to others
Expertise - answer refers to having knowledge or skills particular to a given field. In the
context of public speaking, expertise is closely associated with credibility
Misunderstanding - answer the inability of one or more communicators to apprehend
meanings, feelings or identities and to coordinate their behaviors
2
communicators
Speech anxiety - answer the communication apprehension specific to speech making
Audience analysis - answer the process of studying an audience before, during, and
after a speech
Audience disposition - answer how the audience feels about you, your topic, and the
occasion for you speaking, and what you do with this information while speaking
Civility - answer speech or behavior that is seen as polite, courteous, or appropriate to
a given social or public situation
Active listening - answer a technique of observing and responding to a speaker's
spoken and nonverbal messages with the goal of mutual understanding
Attitude - answer a set of beliefs that cluster around a common object and that
predispose behavior
Belief - answer an idea about reality
1
, Connotation - answer refers to feelings one associates with a sign
Alliteration - answer the recurrence of the same sound in a series of words
Coercion - answer influencing someone to do or think something by threats,
unwarranted emotion, and/or force that includes distorting, hiding, or preventing conscious
choices
Appeal - answer a request made to another person with the intent of influencing him
or her
Argument - answer a reasoned claim, or series of claims, supported by evidence
Noise - answer anything that distracts from a message in the context of
communication. Noise can be internal or eternal to the listener
Demographics - answer the study of the statistical characteristics of a given population
Indentification - answer the shared sense of identity between or among two or more
people, usually in reference to a common thing, experience, or event
Ethics - answer the study of how we should and should not respond to others
Expertise - answer refers to having knowledge or skills particular to a given field. In the
context of public speaking, expertise is closely associated with credibility
Misunderstanding - answer the inability of one or more communicators to apprehend
meanings, feelings or identities and to coordinate their behaviors
2
