Complete Solutions
Why is system leadership important in today's society?
Because organizational culture mirrors societal biases, and
change must address inequities in race, gender, ethnicity, and
religion.
What are six tools for becoming a system leader?
Learning on the job
Balancing advocacy and inquiry
Engaging across boundaries
Letting go
Building your own toolkit
Collaborating with other system leaders
What are four crucial elements of successful management?
Controlling situations
Decision making
Analyzing processes
Achieving results
Why is controlling situations important in management?
It ensures that operations stay aligned with goals and respond
effectively to change.
,What role does decision making play in management?
It helps managers choose the best course of action for solving
problems and meeting objectives.
What does analyzing processes help managers do?
Identify inefficiencies and areas for improvement in workflow
and systems.
What is the ultimate goal of successful management?
To consistently achieve results that align with organizational
goals.
What are the five primary functions of management?
Planning
Organizing
Staffing
Directing
Controlling
What do the five primary functions of management help
managers do?
Hold employees accountable and achieve organizational or
unit goals.
Give an example of how "planning" is used in management.
Creating a schedule for staff or forecasting department needs.
Which function involves supervising, motivating, and leading
team members?
, Directing
What are the seven activities of management identified by
Luther Gulick?
Planning
Organizing
Staffing
Directing
Coordinating
Reporting
Budgeting
According to Chris Argyris, what happens when management
dominates workers?
Workers become discouraged and passive.
What concept did Chris Argyris promote in the workplace?
Employee participation to increase motivation and
performance.
What type of structure did Max Weber support in managing
organizations?
Bureaucratic organizations with formal
authority and consistent rules.
What was the purpose of bureaucracy in Weber's theory?
To manage personnel efficiently and fairly across different
positions.