4 Strategies of Ethical Behavior Correct Answers 1. Separate
legal and ethical issues.
2. Collaborate through ethics committees.
3. Use institutional review boards appropriately.
4. Foster an ethical work environment.
5 Components of Emotional Intelligence Correct Answers 1.
self-awareness
2. self-regulation
3. motivation
4. empathy
5. social skills
5 rights of delegation Correct Answers 1. Right task
2. Right circumstance
3. Right person
4. Right direction/communication
5. Right supervision/evaluation
A direct relationship between failure to meet the standard of care
(breach) and injury can be proved. Correct Answers Wrong
dosage causes the patient to have a convulsion.
Accomodating/Cooperating Correct Answers the opposite of
competing. In the cooperating approach, one party sacrifices his
or her beliefs and allows the other party to win. The actual
problem is usually not solved in this win-lose situation.
Accommodating is another term that may be used for this
strategy. The person cooperating or accommodating often
,expects some type of payback or an accommodation from the
winning party in the future
Accountability Correct Answers similar to responsibility but
internalized, being morally responsible
Administrative Agencies Correct Answers The rules and
regulations established by appointed agencies of the executive
branch of the government (governor or president)
-ex: state board of nursing
Administrative Cases Correct Answers -Clear and convincing
standard
-Consequences: Suspension or loss of licensure
Adult Learning Theory (Andragogy) Correct Answers adults
motivated to learn when they have needs and interests that
learning can satisfy
life-centered (based on life situations)
experience (riches resource for adults)
self-directed learners
consider differences in age, time, place, & place of learning
-Characteristics: self-directed, internally motivated, experiences
are valued and varied, task or problem centered, self-directed
-Learning environment: relaxed and informal, collaboration is
encouraged, teacher and class set goals, decisions made by
teacher and students, students process activities and inquire
about projects, teacher, self, and peers evaluate
Advanced Directives Correct Answers written instructions
regarding desired end-of-life care. Most ADs address the use of
,dialysis and respirators; if you want to be resuscitated if
breathing or heartbeat stops; tube feeding; and organ or tissue
donation
aggressive communication Correct Answers generally direct,
threatening, and condescending. It infringes on another person's
rights and intrudes into that person's personal space. This
behavior is also oriented toward "winning at all costs" or
demonstrating self-excellence.
Alternative Dispute Resolution Correct Answers may be
indicated to keep some privacy in the dispute and to avoid
expensive litigation. Types of ADR include mediation, fact
finding, arbitration, due process hearings, and the use of
ombudspersons.
ANA Code of Ethics Correct Answers -written by the ANA
-outlines the important general values, duties, and
responsibilities that flow from the specific role of being a nurse.
Although not legally binding, the code functions as a guide to
the highest ethical practice standards for nurses and as an aid for
moral thinking.
Anticipatory Socialization Correct Answers carried out in
educational settings can help prepare new nurses for their
professional role. However, managers should not assume that
such anticipatory socialization has occurred. Instead, they
should build opportunities for sharing and clarifying values and
attitudes about the nursing role into orientation programs. Use of
the group process is an excellent mechanism to promote the
, sharing that provides support for new graduates and assists them
in recovering from reality shock.
Arbitration Correct Answers If the differences cannot be settled
through a formal grievance process, the matter may finally be
resolved in a process known as arbitration. In arbitration, both
sides agree on the selection of a professional mediator who will
review the grievance, complete fact finding, and interview
witnesses before coming to a decision.
Although grievance procedures extract a great deal of time and
energy from both employees and managers, they serve several
valuable purposes. Grievance procedures can settle some
problems before they escalate into even larger ones. The
procedures are also a source of data to focus attention on
ambiguous contract language for labor-management negotiation
later.
Assault Correct Answers conduct that makes a person fearful
and produces a reasonable apprehension of harm,
assertive communication Correct Answers reduces stress,
improves productivity, and contributes to a healthy workforce, a
way of communicating that allows people to express themselves
in direct, honest, and appropriate ways that do not infringe on
another person's rights. A person's position is expressed clearly
and firmly by using "I" statements as well as direct eye contact
and a calm voice. In addition, assertive communication always
requires that verbal and nonverbal messages be congruent. To be
successful in the directing phase of management, the leader must
have well-developed skills in assertive communication.