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Health care concerns shared by the US, China, and India include ✔Correct Answer-Lifestyle issues
and behaviors
Organizations in the health care industry have increasingly consolidated into___________ over the
past two decades with the stated objective of being more efficient. ✔Correct Answer-Systems
The Human Relation School ascertains that in order to improve productivity, management
must___________ ✔Correct Answer-understand the formal organization of workers
The decision-making school focused on__________ ✔Correct Answer-middle managers
(IDNs) can feel the structural hole between independent physician groups who can jointly develop
and implement care management practices ✔Correct Answer-Integrated Delivery Systems
The different theoretical schools suggest different strategies for changing organizations and
different_____________ that managers need to develop ✔Correct Answer-Competencies
Focused on structuring the tasks of individual workers ✔Correct Answer-Complex adaptive system
perspectives
Focused heavily on the external environment ✔Correct Answer-Population ecology
Focused on the top executives ✔Correct Answer-Class administration school
Focused on motivating workers ✔Correct Answer-Human relations school
Conducted series of workshops to assess the competitive and efficiency benefits of horizontal and
vertical forms of consolidation ✔Correct Answer-Federal Trade Commission (FTC) and Department
of Justice (DOJ)
Highlights the importance of social networks ✔Correct Answer-Taylorism
Suggests that the economic integration of hospitals and physician forms part of the bedrock for
improving clinical integration ✔Correct Answer-The health systems integration study
Developed a generic framework for the overall structure of any country's health care system
✔Correct Answer-World Health Organization (WHO)
Suggests that hospitals more vigorously pursue efforts at clinical integration ✔Correct Answer-
Scientific management perspective
Emphasizes the importance of unobtrusive controls to reduce discretion and shape the premise of
decision made by managers ✔Correct Answer-Decision-making school
, _______________ can be defined as the process of accomplishing predetermined objectives through
the effective use of human, financial, and technical resources ✔Correct Answer-Management
A(n) __________ approach to leadership emphasizes the actions that the person in the leadership
role takes on the job ✔Correct Answer-Behavorial
___________ refer to the subordinate goals that must be accomplished to meet the larger
aspirations of an organization ✔Correct Answer-Objectives
S.M.A.R.T objectives are ______ ✔Correct Answer-Specific, Measurable, Achievable, Realistic, Time
bound
One of the key roles of the C-Suite is to interact with key _______ ✔Correct Answer-external
stakeholders
_____________ _____________ examine how those in leadership roles are influenced by their
surrounding environment and the subsequent performance within specific contexts ✔Correct
Answer-Contingency theory
Deepest level of basic and shared assumptions and beliefs ✔Correct Answer-organizational culture
Incorporates interdisciplinary teamwork, collaboration, role clarity, and innovation ✔Correct
Answer-people/employee-oriented leadership
Allows smooth transitions and keeps the costs of transitions low ✔Correct Answer-succession
planning
Referred to as "linking pins" ✔Correct Answer-middle managers
Instrumental and interpersonal support provided by those who hold senior positions in the
organization ✔Correct Answer-Administrative leadership
Provided supervision directly to care providers ✔Correct Answer-Front-line managers
Process in which one engages others to set and achieve a common goal, often an organizationally
defined goal ✔Correct Answer-Leadership
What ought to be found in an organization, distinct from what does exist ✔Correct Answer-Values
Relies on direct appeals for performance through explicit reward structures ✔Correct Answer-
Transactional leadership
Large aspirations of the organization ✔Correct Answer-Goals
In ______ structure, segmentation is based on specialty departments ✔Correct Answer-Functional
A(n) _________ is a temporary structure which disbands once program-related problem is addressed
✔Correct Answer-program task force
___________ are programs that are organized around diseases/conditions, patient populations or
"technologies" ✔Correct Answer-service lines