14.HSC - BUSINESS STUDIES, HUMAN RESOURCE MANAGEMENT QUIZ
WITH DETAILED ANSWERS
Human resource management - correct answer refers to the management of the total
relationship between an employer and employee
Strategic role of human resources - correct answer to manage all aspects of the employer-
employee relationship in the workplace in order to achieve the strategic goals of the business.
This encompasses functions such as recruitment, equal opportunity, training, development and
separation
In turn, this means conflicts will be minimised, staff morale heightened and hence productivity
levels at a maximum
Hr and operations - correct answer interdependent because a bulk of employees is in the [...]
Function. It is therefore through planning staff needs, acquiring employees, training and
developing them, supervision and maintenance and conflict resolution that these two functions
are interdependent
Hr and marketing - correct answer interdependent because [...] Is responsible for employing
and training individuals to carry out specialised marketing activities, such as new product
design and development
Hr and finance - correct answer interdependent because [...] Ensures there are sufficient,
properly trained staff, and because [...] Provides crucial data and funds to hr which provide
insight into staffing and development needs.
Outsourcing - correct answer refers to the taking to market those activities that can be done
more efficiently and cost-effectively by an external vendor
Processes outsourcing and project outsourcing - correct answer the two types of outsourcing
,Contractors - correct answer are external providers of services to a business. It may be an
individual or a business. They are often used to create cost savings or gain greater expertise to
improve competitiveness
Domestic contractors - correct answer are increasingly common today and allow businesses to
focus their resources on essential business activities. However, this holds the risk of the
potential loss of direct customer contact, which may impact on sale in the long-term
Global contractors - correct answer many firms have turned towards [...] In countries such as
india where wages are low due to increased global competition. This can save costs and allow
the business to devote its resources to essential business activities. However, this holds the risk
of potentially falling quality, hidden costs and staff morale and motivation being damaged
Stakeholders - correct answer anybody or anything that has a vested interest in the business
- society
- employers
- employees
- governments and government organisations
- employer associations
- trade unions - correct answer stakeholders in business include (see-get)
Trade unions - correct answer employees are represented by [....] - organisations formed by
employees in an industry, trade or occupation to represent them in efforts to improve wages
and the working conditions of their members. Membership in these has declined in recent
years
Employer associations - correct answer employers are represented by [...] - they assist in
formulating policies and processing logs of claims (list of demand made by workers e.g. Specific
wage increases) served on their members by trade unions
, Industrial tribunals - correct answer such as fair work australia (fwa) influence hrm by enforcing
laws established by governments. The primary roles of fwa include settling disputes through
conciliation, supervising the making of agreements or awards and award simplification.
Breaches of fwa's orders can lead to fines up to $6,600 for individuals and $33,000 for unions
Awards - correct answer are legally enforceable, formal agreements made collectively between
employers and employees and their representatives at the industry level. They are determined
by an industrial court or tribunal and set out minimum wages and conditions of employees
Award simplification - correct answer the process of reducing the number of matters in each
award and eliminating inefficient work practices
Society - correct answer has a number of expectations regarding employment conditions, such
as those enshrined in the udhr, the elimination of discrimination in the workplace and safety
and wellbeing concerns.
Employment contract - correct answer a legally binding, formal agreement between employer
and employee.
1. Providing work
2. Payment of income and expenses
3. Meeting requirements of industrial relations legislation
4. Duty of care - correct answer employers have legal obligations towards employees under
common law, including: (4)
1. Obey lawful and reasonable commands made by the employer
2. Use care and skill
3. Act in good faith and in the interests of the employer - correct answer employees have legal
obligations towards employers, including: (3)
1. Maximum weekly hours of work: 38 hours/week, plus reasonable additional hours
WITH DETAILED ANSWERS
Human resource management - correct answer refers to the management of the total
relationship between an employer and employee
Strategic role of human resources - correct answer to manage all aspects of the employer-
employee relationship in the workplace in order to achieve the strategic goals of the business.
This encompasses functions such as recruitment, equal opportunity, training, development and
separation
In turn, this means conflicts will be minimised, staff morale heightened and hence productivity
levels at a maximum
Hr and operations - correct answer interdependent because a bulk of employees is in the [...]
Function. It is therefore through planning staff needs, acquiring employees, training and
developing them, supervision and maintenance and conflict resolution that these two functions
are interdependent
Hr and marketing - correct answer interdependent because [...] Is responsible for employing
and training individuals to carry out specialised marketing activities, such as new product
design and development
Hr and finance - correct answer interdependent because [...] Ensures there are sufficient,
properly trained staff, and because [...] Provides crucial data and funds to hr which provide
insight into staffing and development needs.
Outsourcing - correct answer refers to the taking to market those activities that can be done
more efficiently and cost-effectively by an external vendor
Processes outsourcing and project outsourcing - correct answer the two types of outsourcing
,Contractors - correct answer are external providers of services to a business. It may be an
individual or a business. They are often used to create cost savings or gain greater expertise to
improve competitiveness
Domestic contractors - correct answer are increasingly common today and allow businesses to
focus their resources on essential business activities. However, this holds the risk of the
potential loss of direct customer contact, which may impact on sale in the long-term
Global contractors - correct answer many firms have turned towards [...] In countries such as
india where wages are low due to increased global competition. This can save costs and allow
the business to devote its resources to essential business activities. However, this holds the risk
of potentially falling quality, hidden costs and staff morale and motivation being damaged
Stakeholders - correct answer anybody or anything that has a vested interest in the business
- society
- employers
- employees
- governments and government organisations
- employer associations
- trade unions - correct answer stakeholders in business include (see-get)
Trade unions - correct answer employees are represented by [....] - organisations formed by
employees in an industry, trade or occupation to represent them in efforts to improve wages
and the working conditions of their members. Membership in these has declined in recent
years
Employer associations - correct answer employers are represented by [...] - they assist in
formulating policies and processing logs of claims (list of demand made by workers e.g. Specific
wage increases) served on their members by trade unions
, Industrial tribunals - correct answer such as fair work australia (fwa) influence hrm by enforcing
laws established by governments. The primary roles of fwa include settling disputes through
conciliation, supervising the making of agreements or awards and award simplification.
Breaches of fwa's orders can lead to fines up to $6,600 for individuals and $33,000 for unions
Awards - correct answer are legally enforceable, formal agreements made collectively between
employers and employees and their representatives at the industry level. They are determined
by an industrial court or tribunal and set out minimum wages and conditions of employees
Award simplification - correct answer the process of reducing the number of matters in each
award and eliminating inefficient work practices
Society - correct answer has a number of expectations regarding employment conditions, such
as those enshrined in the udhr, the elimination of discrimination in the workplace and safety
and wellbeing concerns.
Employment contract - correct answer a legally binding, formal agreement between employer
and employee.
1. Providing work
2. Payment of income and expenses
3. Meeting requirements of industrial relations legislation
4. Duty of care - correct answer employers have legal obligations towards employees under
common law, including: (4)
1. Obey lawful and reasonable commands made by the employer
2. Use care and skill
3. Act in good faith and in the interests of the employer - correct answer employees have legal
obligations towards employers, including: (3)
1. Maximum weekly hours of work: 38 hours/week, plus reasonable additional hours
