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SCOM 1000 Chapter VII Notes | Managing Conflict | Cornell Notes

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Human Communications SCOM 1000 | Chapter VII Notes | Managing Conflict | Cornell Method | Summary and Vocabulary | Organized and Easy-to-Read | Graph and Charts Available










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Uploaded on
November 15, 2025
Number of pages
7
Written in
2025/2026
Type
Class notes
Professor(s)
Jiajun ma
Contains
Chapter 7- managing conflict

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Notes

Managing Conflict 09/24/2025




Notes 1

, Keywords/Questions Notes
What is Conflict *
• * Conflict: a
Can happen with individuals or
situation in
groups
which in-
acceptable It’s a natural part of
differences in communication, and can happen in:
interests, Schools
values,
Families
expectations,
and/or opinions Workplaces
occur
Nations

^^Intrapersonal:
conflict with What Causes Conflict? **
yourself Causes:

Miscommunication
^^Interpersonal:
conflict with a Differences in values/beliefs
person
Power dynamics

^^Organizational: Emotional Triggers
conflict within Impact of Conflict ^
and between
Conflicts can consume our time and
groups
energy

#Competition: a An average American spends 2.8 hrs a
conflict week dealing with unproductive
resolution conflict
technique that
Damage social relationships
involves
pursuing your Health
goals at the A conflict means you both care about
the same issue/have the same goals



Notes 2
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