TESTBANK
s
,Chapter01:ThePatient Interview s s s s
MULTIPLE CHOICE s
1. Therespiratorycare practitioner is conducting a patient interview.The main purpose of this
s s s s s s s s s s s s s
interview is to:
s s s
a. review data with the patient. s s s s
b. gather subjective data from the patient. s s s s s
c. gather objective data from the patient. s s s s s
d. fill out the history form or checklist. s s s s s s
ANS: B s
The interview is a meeting between the respiratory care practitioner and the patient. It allows the collection
s s s s s s s s s s s s s s s s
of subjective data about the patient’s feelings regarding his/her
s s s s s s s s s
condition.Thehistoryshould bedonebefore theinterview.Although data can be reviewed, that is s s s s s s s s s s s s s s s
not the primary purpose of the interview.
s s s s s s s
2. Forthere to be a successful interview, the respiratory therapist must:
s s s s s s s s s s
a. provideleading questions to guide the patient. s s s s s s
b. reassure the patient. s s
c. bean active listener. s s s
d. usemedical terminology to show knowledge of the subject matter. s s s s s s s s s
ANS: C s
The personal qualities that a respiratory therapist must have to conduct asuccessful interview include being
s s s s s s s s s s s s s s s
an active listener, having a genuine concern for the patient, and having empathy. Leading questions must
s s s s s s s s s s s s s s s s
be avoided. Reassurance may provide a false sense of comfort to the patient. Medical jargon can sound
s s s s s s s s s s s s s s s s s
exclusionary and paternalistic to a patient.
s s s s s s
3. Which of the following would be found on a history form? s s s s s s s s s s
1. Age
2. Chief complaint s
3. Present health s
4. Family history s
5. Health insurance provider s s
a. 1, 4 s
b. 2, 3 s
c. 3, 4, 5 s s
d. 1, 2, 3, 4 s s s
ANS: D s
Age, chief complaint, present health, and family history are typically found on a health history form
s s s s s s s s s s s s s s s
because each can impact the patient’s health. Health insurance providerinformation, while needed for
s s s s s s s s s s s s s s
billing purposes, would not be found on the history form.
s s s s s s s s s s
, 4. External factors the respiratory care practitioner should make efforts to provide during an
s s s s s s s s s s s s
interview include which of the following?
s s s s s s
1. Minimizeor prevent interruptions. s s s
2. Ensure privacy during discussions. s s s
3. Interviewer is the same sex as the patient to prevent bias. s s s s s s s s s s
4. Becomfortableforthepatientand interviewer. s s s s s s
a. 1, 4 s
b. 2, 3 s
c. 1, 2, 4 s s
d. 2, 3, 4 s s
ANS: C s
External factors, such as a good physical setting, enhance the interviewing process. Regardless of the
s s s s s s s s s s s s s s
interview setting (the patient’s bedside, a crowded emergency room, an office in the hospital or clinic, or the
s s s s s s s s s s s s s s s s s s
patient’s home), efforts should be made to (1) ensure privacy, (2) prevent interruptions, and (3) secure a
s s s s s s s s s s s s s s s s s
comfortable physical environment (e.g., comfortable room temperature, sufficient lighting, absence of
s s s s s s s s s s s
noise). An interviewer of either gender, who acts professionally, should be able to interview a patient of
s s s s s s s s s s s s s s s s s
either gender.
s s
5. Therespiratorytherapist is conducting apatient interview.Thetherapist chooses to use
s s s s s s s s s s s s
open-ended questions. Open-ended questions allow the therapist to do which of the
s s s s s s s s s s s s
following? s
1. Gather information when a patient introduces a new topic. s s s s s s s s
2. Introduce a new subject area. s s s s
3. Begin the interview process. s s s
4. Gather specific information. s s
a. 4
b. 1, 3 s
c. 1, 2, 3 s s
d. 2,3,4 s s
s ANS: C s
An open-ended question should be used to start the interview, introduce a new section of questions, and
s s s s s s s s s s s s s s s s
gather more information from a patient’s topic. Closed or direct questions are used to gather specific
s s s s s s s s s s s s s s s s
information.
s
6. The direct question interview format is used to:
s s s s s s s
1. speed up the interview. s s s
2. let the patient fully explain his/her situation.
s s s s s s
3. help the respiratorytherapist show empathy. s s s s s
4. gatherspecific information. s s
a. 1, 4 s
b. 2, 3 s
c. 3, 4 s
d. 1, 2, 3 s s
ANS: A s
Direct or closed questions are best to gather specific information and speed up the interview. Open- ended
s s s s s s s s s s s s s s s s
questions are best suited to let the patient fully explain his/her situation and possibly help the respiratory
s s s s s s s s s s s s s s s s s
therapist show empathy.
s s s
, 7. During the interview the patient states, “Every time I climb the stairs I have to stop to catch my
s s s s s s s s s s s s s s s s s s
breath.” Hearing this, the respiratory therapist replies, “So, it sounds like you get short of breath
s s s s s s s s s s s s s s s s
climbing stairs.” This interviewing technique is called:
s s s s s s s
a. clarification.
b. modeling.
c. empathy.
d. reflection.
ANS: D s
With reflection, part ofthe patient’s statement is repeated. This lets thepatient knowthat what he/she
s s s s s s s s s s s s s s s s
said was heard. It also encourages the patient to elaborate on the topic.
s s s s s s s s s s s s s
Clarification, modeling, and empathy are other communication techniques. s s s s s s s
8. Therespiratorytherapist may choose to use the patient interview technique of silence in
s s s s s s s s s s s s s
which of the following situations?
s s s s s
a. To prompt the patient to ask a question s s s s s s s
b. After a direct question s s s
c. After an open-ended question s s s
d. To allow the patient to review his/her history s s s s s s s
ANS: C s
After a patient has answered an open-ended question, the respiratory therapist should pause (use silence)
s s s s s s s s s s s s s s
before asking the next question. This pause allows the patient to add something else before moving on. The
s s s s s s s s s s s s s s s s s s
patient may also choose to ask a question.
s s s s s s s s
9. To havethe most productive interviewing session, which of the following types ofresponses to
assist in the interview shouUNldRtSIheGrN
B.espTiratory tOherapist avoid?
s s s s s s s s s s s s s s
s s s s
s s s s s s s s s
a. Confrontation
b. Reflection
c. Facilitation
d. Distancing
ANS: D s
With confrontation, therespiratorytherapist focuses the patient’s attention on an action, feeling, or
s s s s s s s s s s s s s
statement made by the patient. This may prompt a further discussion. Reflection helps the patient focus on
s s s s s s s s s s s s s s s s s
specific areas and continues in his/her own way. Facilitation encourages patients to say more, to continue
s s s s s s s s s s s s s s s s
with the story. The respiratory therapist should avoid giving advice, using avoidance language, and using
s s s s s s s s s s s s s s s
distancing language.
s s
10. When closing the interview, the respiratorytherapist should do which of the following?
s s s s s s s s s s s s
1. Recheck thepatient’s vital signs. s s s s
2. Thank the patient. s s
3. Ask if the patient has any questions. s s s s s s
4. Closethe door behind himself/herself for patient privacy. s s s s s s s
a. 2
b. 2, 3 s
c. 1, 3, 4 s s
d. 1, 2, 4ANS: B
s s s s
s
,Chapter01:ThePatient Interview s s s s
MULTIPLE CHOICE s
1. Therespiratorycare practitioner is conducting a patient interview.The main purpose of this
s s s s s s s s s s s s s
interview is to:
s s s
a. review data with the patient. s s s s
b. gather subjective data from the patient. s s s s s
c. gather objective data from the patient. s s s s s
d. fill out the history form or checklist. s s s s s s
ANS: B s
The interview is a meeting between the respiratory care practitioner and the patient. It allows the collection
s s s s s s s s s s s s s s s s
of subjective data about the patient’s feelings regarding his/her
s s s s s s s s s
condition.Thehistoryshould bedonebefore theinterview.Although data can be reviewed, that is s s s s s s s s s s s s s s s
not the primary purpose of the interview.
s s s s s s s
2. Forthere to be a successful interview, the respiratory therapist must:
s s s s s s s s s s
a. provideleading questions to guide the patient. s s s s s s
b. reassure the patient. s s
c. bean active listener. s s s
d. usemedical terminology to show knowledge of the subject matter. s s s s s s s s s
ANS: C s
The personal qualities that a respiratory therapist must have to conduct asuccessful interview include being
s s s s s s s s s s s s s s s
an active listener, having a genuine concern for the patient, and having empathy. Leading questions must
s s s s s s s s s s s s s s s s
be avoided. Reassurance may provide a false sense of comfort to the patient. Medical jargon can sound
s s s s s s s s s s s s s s s s s
exclusionary and paternalistic to a patient.
s s s s s s
3. Which of the following would be found on a history form? s s s s s s s s s s
1. Age
2. Chief complaint s
3. Present health s
4. Family history s
5. Health insurance provider s s
a. 1, 4 s
b. 2, 3 s
c. 3, 4, 5 s s
d. 1, 2, 3, 4 s s s
ANS: D s
Age, chief complaint, present health, and family history are typically found on a health history form
s s s s s s s s s s s s s s s
because each can impact the patient’s health. Health insurance providerinformation, while needed for
s s s s s s s s s s s s s s
billing purposes, would not be found on the history form.
s s s s s s s s s s
, 4. External factors the respiratory care practitioner should make efforts to provide during an
s s s s s s s s s s s s
interview include which of the following?
s s s s s s
1. Minimizeor prevent interruptions. s s s
2. Ensure privacy during discussions. s s s
3. Interviewer is the same sex as the patient to prevent bias. s s s s s s s s s s
4. Becomfortableforthepatientand interviewer. s s s s s s
a. 1, 4 s
b. 2, 3 s
c. 1, 2, 4 s s
d. 2, 3, 4 s s
ANS: C s
External factors, such as a good physical setting, enhance the interviewing process. Regardless of the
s s s s s s s s s s s s s s
interview setting (the patient’s bedside, a crowded emergency room, an office in the hospital or clinic, or the
s s s s s s s s s s s s s s s s s s
patient’s home), efforts should be made to (1) ensure privacy, (2) prevent interruptions, and (3) secure a
s s s s s s s s s s s s s s s s s
comfortable physical environment (e.g., comfortable room temperature, sufficient lighting, absence of
s s s s s s s s s s s
noise). An interviewer of either gender, who acts professionally, should be able to interview a patient of
s s s s s s s s s s s s s s s s s
either gender.
s s
5. Therespiratorytherapist is conducting apatient interview.Thetherapist chooses to use
s s s s s s s s s s s s
open-ended questions. Open-ended questions allow the therapist to do which of the
s s s s s s s s s s s s
following? s
1. Gather information when a patient introduces a new topic. s s s s s s s s
2. Introduce a new subject area. s s s s
3. Begin the interview process. s s s
4. Gather specific information. s s
a. 4
b. 1, 3 s
c. 1, 2, 3 s s
d. 2,3,4 s s
s ANS: C s
An open-ended question should be used to start the interview, introduce a new section of questions, and
s s s s s s s s s s s s s s s s
gather more information from a patient’s topic. Closed or direct questions are used to gather specific
s s s s s s s s s s s s s s s s
information.
s
6. The direct question interview format is used to:
s s s s s s s
1. speed up the interview. s s s
2. let the patient fully explain his/her situation.
s s s s s s
3. help the respiratorytherapist show empathy. s s s s s
4. gatherspecific information. s s
a. 1, 4 s
b. 2, 3 s
c. 3, 4 s
d. 1, 2, 3 s s
ANS: A s
Direct or closed questions are best to gather specific information and speed up the interview. Open- ended
s s s s s s s s s s s s s s s s
questions are best suited to let the patient fully explain his/her situation and possibly help the respiratory
s s s s s s s s s s s s s s s s s
therapist show empathy.
s s s
, 7. During the interview the patient states, “Every time I climb the stairs I have to stop to catch my
s s s s s s s s s s s s s s s s s s
breath.” Hearing this, the respiratory therapist replies, “So, it sounds like you get short of breath
s s s s s s s s s s s s s s s s
climbing stairs.” This interviewing technique is called:
s s s s s s s
a. clarification.
b. modeling.
c. empathy.
d. reflection.
ANS: D s
With reflection, part ofthe patient’s statement is repeated. This lets thepatient knowthat what he/she
s s s s s s s s s s s s s s s s
said was heard. It also encourages the patient to elaborate on the topic.
s s s s s s s s s s s s s
Clarification, modeling, and empathy are other communication techniques. s s s s s s s
8. Therespiratorytherapist may choose to use the patient interview technique of silence in
s s s s s s s s s s s s s
which of the following situations?
s s s s s
a. To prompt the patient to ask a question s s s s s s s
b. After a direct question s s s
c. After an open-ended question s s s
d. To allow the patient to review his/her history s s s s s s s
ANS: C s
After a patient has answered an open-ended question, the respiratory therapist should pause (use silence)
s s s s s s s s s s s s s s
before asking the next question. This pause allows the patient to add something else before moving on. The
s s s s s s s s s s s s s s s s s s
patient may also choose to ask a question.
s s s s s s s s
9. To havethe most productive interviewing session, which of the following types ofresponses to
assist in the interview shouUNldRtSIheGrN
B.espTiratory tOherapist avoid?
s s s s s s s s s s s s s s
s s s s
s s s s s s s s s
a. Confrontation
b. Reflection
c. Facilitation
d. Distancing
ANS: D s
With confrontation, therespiratorytherapist focuses the patient’s attention on an action, feeling, or
s s s s s s s s s s s s s
statement made by the patient. This may prompt a further discussion. Reflection helps the patient focus on
s s s s s s s s s s s s s s s s s
specific areas and continues in his/her own way. Facilitation encourages patients to say more, to continue
s s s s s s s s s s s s s s s s
with the story. The respiratory therapist should avoid giving advice, using avoidance language, and using
s s s s s s s s s s s s s s s
distancing language.
s s
10. When closing the interview, the respiratorytherapist should do which of the following?
s s s s s s s s s s s s
1. Recheck thepatient’s vital signs. s s s s
2. Thank the patient. s s
3. Ask if the patient has any questions. s s s s s s
4. Closethe door behind himself/herself for patient privacy. s s s s s s s
a. 2
b. 2, 3 s
c. 1, 3, 4 s s
d. 1, 2, 4ANS: B
s s s s
