PA VEHICLE DAMAGE APPRAISER
EXAM QUESTIONS
true or false: Each appraiser while engaged in appraisal duties must carry his/her appraiser's license
& display it to an owner of the vehicle or shop upon request - ✔✔ correct answer TRUE
The number of business days you have per Act 361 to inspect a vehicle - ✔✔ correct answer 6
business days
How many days after an inspection should a total loss be offered to the owner? - ✔✔ correct answer
5 business days
Aftermarket parts can only be used when? - ✔✔ correct answer The parts are listed and coded in the
estimate
What is aftermarket and why is it considered aftermarket? - ✔✔ correct answer A non-original
equipment manufacturer (non-OEM) replacement part, either new or used, for non-mechanical parts
of the vehicle
What is the duty of the claimant after the loss? - ✔✔ correct answer To provide a date, time, and
facts of the loss
Appraisals should always be signed by the appraiser - ✔✔ correct answer TRUE
What is betterment? - ✔✔ correct answer The act or process of improving something, making a car
more valuable than it was prior to the loss
Which would be an example of an additional interest to the policy? - ✔✔ correct answer Lienholder
Which is not a peril in reference to auto insurance? - ✔✔ correct answer Wind/hail
What is a peril? - ✔✔ correct answer Something that may cause injury, harm, or loss
An appraiser's license shall expire annually at midnight on this day - ✔✔ correct answer June 30
,PA VEHICLE DAMAGE APPRAISER
EXAM QUESTIONS
Who determines the amount of damage to the vehicle? - ✔✔ correct answer The appraiser
What does an adjuster do? - ✔✔ correct answer A person who makes appraisals of motor vehicle
physical damage
How old do you have to be to get your PA appraiser's license? - ✔✔ correct answer 18 years old
If your appraiser's license is expired more than 60 days - ✔✔ correct answer what do you have to
do?, Retake the test
Which one of the following components is NOT considered part of the vehicle's front end? - ✔✔
correct answer Floor Pan
Which one of the following answer choices lists the three components that make up the front-end
sheet metal of a vehicle? - ✔✔ correct answer Grille, hood, and fenders
Which one of the following answer choices lists the two components that are part of a hood's lock
assembly? - ✔✔ correct answer Pop-up spring and safety catch
What type of headlamp features a lens that is specifically designed for the auto model and contoured
to its requirements for improved aerodynamics? - ✔✔ correct answer Composite
Which one of the following is considered part of the cowl? - ✔✔ correct answer Vent panel
The outer rocker panel is NOT welded to which of the following components? - ✔✔ correct answer
Roof outer panel
What component forms the base of the car? - ✔✔ correct answer Floor pan
Which one of the following is NOT a purpose of pillars? - ✔✔ correct answer Provide support for the
front end
, PA VEHICLE DAMAGE APPRAISER
EXAM QUESTIONS
What component runs underneath the doors between the front and rear fenders on the left and
right sides of the vehicle? - ✔✔ correct answer Rocker panel
What component forms the housing for the rear wheels? - ✔✔ correct answer Quarter wheelhouses
Moldings that are positioned just below the window openings are called_____ moldings. - ✔✔
correct answer Belt
A car's quarter panel would NOT include which of the following components? - ✔✔ correct answer
The cowl
What component forms the rear side of the automobile? - ✔✔ correct answer Quarter panels
The fabric or cardboard-like lining that covers the inner roof panel and roof bows is called the: - ✔✔
correct answer Headliner
What component found below the rear window on the inside of the vehicle serves as a shelf and
provides internal bracing? - ✔✔ correct answer Rear package shelf
What component combines the deck lid and stationary back glass into a single assembly that lifts up
like a deck lid? - ✔✔ correct answer Hatchback
Where is the rear lower body panel located? - ✔✔ correct answer Between the deck lid and the rear
bumper
The bottom of the window glass fits into a component called the: - ✔✔ correct answer Sash channel
Where are the rear doors mounted on four-door cars? - ✔✔ correct answer Center pillars
The sides of the window glass travel in components called: - ✔✔ correct answer Run channel
EXAM QUESTIONS
true or false: Each appraiser while engaged in appraisal duties must carry his/her appraiser's license
& display it to an owner of the vehicle or shop upon request - ✔✔ correct answer TRUE
The number of business days you have per Act 361 to inspect a vehicle - ✔✔ correct answer 6
business days
How many days after an inspection should a total loss be offered to the owner? - ✔✔ correct answer
5 business days
Aftermarket parts can only be used when? - ✔✔ correct answer The parts are listed and coded in the
estimate
What is aftermarket and why is it considered aftermarket? - ✔✔ correct answer A non-original
equipment manufacturer (non-OEM) replacement part, either new or used, for non-mechanical parts
of the vehicle
What is the duty of the claimant after the loss? - ✔✔ correct answer To provide a date, time, and
facts of the loss
Appraisals should always be signed by the appraiser - ✔✔ correct answer TRUE
What is betterment? - ✔✔ correct answer The act or process of improving something, making a car
more valuable than it was prior to the loss
Which would be an example of an additional interest to the policy? - ✔✔ correct answer Lienholder
Which is not a peril in reference to auto insurance? - ✔✔ correct answer Wind/hail
What is a peril? - ✔✔ correct answer Something that may cause injury, harm, or loss
An appraiser's license shall expire annually at midnight on this day - ✔✔ correct answer June 30
,PA VEHICLE DAMAGE APPRAISER
EXAM QUESTIONS
Who determines the amount of damage to the vehicle? - ✔✔ correct answer The appraiser
What does an adjuster do? - ✔✔ correct answer A person who makes appraisals of motor vehicle
physical damage
How old do you have to be to get your PA appraiser's license? - ✔✔ correct answer 18 years old
If your appraiser's license is expired more than 60 days - ✔✔ correct answer what do you have to
do?, Retake the test
Which one of the following components is NOT considered part of the vehicle's front end? - ✔✔
correct answer Floor Pan
Which one of the following answer choices lists the three components that make up the front-end
sheet metal of a vehicle? - ✔✔ correct answer Grille, hood, and fenders
Which one of the following answer choices lists the two components that are part of a hood's lock
assembly? - ✔✔ correct answer Pop-up spring and safety catch
What type of headlamp features a lens that is specifically designed for the auto model and contoured
to its requirements for improved aerodynamics? - ✔✔ correct answer Composite
Which one of the following is considered part of the cowl? - ✔✔ correct answer Vent panel
The outer rocker panel is NOT welded to which of the following components? - ✔✔ correct answer
Roof outer panel
What component forms the base of the car? - ✔✔ correct answer Floor pan
Which one of the following is NOT a purpose of pillars? - ✔✔ correct answer Provide support for the
front end
, PA VEHICLE DAMAGE APPRAISER
EXAM QUESTIONS
What component runs underneath the doors between the front and rear fenders on the left and
right sides of the vehicle? - ✔✔ correct answer Rocker panel
What component forms the housing for the rear wheels? - ✔✔ correct answer Quarter wheelhouses
Moldings that are positioned just below the window openings are called_____ moldings. - ✔✔
correct answer Belt
A car's quarter panel would NOT include which of the following components? - ✔✔ correct answer
The cowl
What component forms the rear side of the automobile? - ✔✔ correct answer Quarter panels
The fabric or cardboard-like lining that covers the inner roof panel and roof bows is called the: - ✔✔
correct answer Headliner
What component found below the rear window on the inside of the vehicle serves as a shelf and
provides internal bracing? - ✔✔ correct answer Rear package shelf
What component combines the deck lid and stationary back glass into a single assembly that lifts up
like a deck lid? - ✔✔ correct answer Hatchback
Where is the rear lower body panel located? - ✔✔ correct answer Between the deck lid and the rear
bumper
The bottom of the window glass fits into a component called the: - ✔✔ correct answer Sash channel
Where are the rear doors mounted on four-door cars? - ✔✔ correct answer Center pillars
The sides of the window glass travel in components called: - ✔✔ correct answer Run channel
