Salesforce Health Cloud Exam
Questions With 100% Verified Answers
Bloomington Caregivers has reviewed the functionality of
Integrated Care Management and decided to upgrade from the
legacy Care Plans. Which two statements are true with respect to
Integrated Care Management? -
correct answer ✅Integrated Care Management is only made
available by enabling the Enhanced Care Management setting in
Salesforce setup & Integrated Care Management leverages Omni
Studio and the Discovery Framework to provide recommendations
for what to add to a care plain based on the assessment.
Which industry data standard should a consultant consider when
designing interoperability with electronic health record (EHR)
sources with Health Cloud? -
correct answer ✅FHIR R4
A payer needs to work with plan members and medical providers to
influence decisions through a case-by-case review of the
appropriateness of care. When gathering requirements for this use
case, which two Utilization Management processes should a
consultant discuss with the client? -
correct answer ✅Designing Care Requests to seek authorization
from a health plan for drugs, services, and admissions &
Considering the Request Review Types; Prior Authorization Review,
Concurrent Review, and Retrospective Review
,Salesforce Health Cloud Exam
Questions With 100% Verified Answers
A Pharma company wants the ability to: Upload a patient's
insurance card, including automatic Member Plan record creation,
Run a benefits verification check, and Schedule on behalf of the
patient with a provider. Which set of Health Cloud capabilities
should enable the company to build this business process? -
correct answer ✅Intelligent Document Automation, Intelligent
Appointment Management, Intelligent Document Reader, Benefits
Verification
A provider wants to get a comprehensive view of a patient's
prescriptions, including history, to improve health outcomes. Which
Health Cloud capability should a consultant leverage to assist the
provider? -
correct answer ✅Medication Management
Administrators at Bloomington Caregivers track patient's doctor
visits in Health Cloud. The administrators need to send all of their
patients' visit information to their Enterprise Resource Planning
(ERP) system for a weekly billing cycle. Which integration pattern
should a consultant recommend for this? -
correct answer ✅Nightly batch extract using an Extract, Transform,
and Load (ETL) tool.
, Salesforce Health Cloud Exam
Questions With 100% Verified Answers
A provider wants its care coordinators to track a series of problems,
goals, and interventions (PGIs) related to a patient's care in a
repeatable, efficient way. Which approach should a consultant
recommend? -
correct answer ✅Configure an action plan template with tasks for
each PGI.
While setting up Advanced Therapy Management , a consultant
wants to have Care Programs during enrollment. They need to
customize the Health Cloud enrollment process to match their
customer's process. What should the clone to customize for the
customer, while leveraging out-of-the-box Health Cloud
functionality? -
correct answer ✅Flow
A UX designer wants to change the formatting of an Omni Studio
FlexCard field element to have a font of Times New Roman with a
red color. What are two ways the designers should make the
changes? -
correct answer ✅Write custom CSS & Make edits to Field Style
Bloomington Caregivers is implementing Health Cloud to reduce
manual processes for its Contact Center agents. To help streamline
caller authentication, the company plans to leverage out-of-the-box
Questions With 100% Verified Answers
Bloomington Caregivers has reviewed the functionality of
Integrated Care Management and decided to upgrade from the
legacy Care Plans. Which two statements are true with respect to
Integrated Care Management? -
correct answer ✅Integrated Care Management is only made
available by enabling the Enhanced Care Management setting in
Salesforce setup & Integrated Care Management leverages Omni
Studio and the Discovery Framework to provide recommendations
for what to add to a care plain based on the assessment.
Which industry data standard should a consultant consider when
designing interoperability with electronic health record (EHR)
sources with Health Cloud? -
correct answer ✅FHIR R4
A payer needs to work with plan members and medical providers to
influence decisions through a case-by-case review of the
appropriateness of care. When gathering requirements for this use
case, which two Utilization Management processes should a
consultant discuss with the client? -
correct answer ✅Designing Care Requests to seek authorization
from a health plan for drugs, services, and admissions &
Considering the Request Review Types; Prior Authorization Review,
Concurrent Review, and Retrospective Review
,Salesforce Health Cloud Exam
Questions With 100% Verified Answers
A Pharma company wants the ability to: Upload a patient's
insurance card, including automatic Member Plan record creation,
Run a benefits verification check, and Schedule on behalf of the
patient with a provider. Which set of Health Cloud capabilities
should enable the company to build this business process? -
correct answer ✅Intelligent Document Automation, Intelligent
Appointment Management, Intelligent Document Reader, Benefits
Verification
A provider wants to get a comprehensive view of a patient's
prescriptions, including history, to improve health outcomes. Which
Health Cloud capability should a consultant leverage to assist the
provider? -
correct answer ✅Medication Management
Administrators at Bloomington Caregivers track patient's doctor
visits in Health Cloud. The administrators need to send all of their
patients' visit information to their Enterprise Resource Planning
(ERP) system for a weekly billing cycle. Which integration pattern
should a consultant recommend for this? -
correct answer ✅Nightly batch extract using an Extract, Transform,
and Load (ETL) tool.
, Salesforce Health Cloud Exam
Questions With 100% Verified Answers
A provider wants its care coordinators to track a series of problems,
goals, and interventions (PGIs) related to a patient's care in a
repeatable, efficient way. Which approach should a consultant
recommend? -
correct answer ✅Configure an action plan template with tasks for
each PGI.
While setting up Advanced Therapy Management , a consultant
wants to have Care Programs during enrollment. They need to
customize the Health Cloud enrollment process to match their
customer's process. What should the clone to customize for the
customer, while leveraging out-of-the-box Health Cloud
functionality? -
correct answer ✅Flow
A UX designer wants to change the formatting of an Omni Studio
FlexCard field element to have a font of Times New Roman with a
red color. What are two ways the designers should make the
changes? -
correct answer ✅Write custom CSS & Make edits to Field Style
Bloomington Caregivers is implementing Health Cloud to reduce
manual processes for its Contact Center agents. To help streamline
caller authentication, the company plans to leverage out-of-the-box
