ANSWERS RATED A+
✔✔Step three: Establish ID Ownership - ✔✔-Asked the customer question the only
owner without hesitation.
-Ask for a secondary form of ID.
✔✔If a person display one or more of the underage warning signs, what should you do?
- ✔✔Request an ID if the person orders or tries to buy an alcoholic beverage
✔✔As a server or seller of alcohol, you have a legal responsibility to determine person's
BAC level? - ✔✔False
✔✔Why might your establishment need documentation about alcohol-related incident -
✔✔-To defend itself in a liquor liability lawsuit
-To track trends in alcohol problems
-To ensured that the detail of an incident that may have happened years ago can be
accurately presented
✔✔Which of the following is a benefit of maintaining sound documentation procedures?
- ✔✔Good documentation helps defend an establishment in the event of a lawsuit
✔✔Customers may bring outside alcohol into a licensed establishment? - ✔✔False:
Customers may NOT bring outside alcohol into a licensed establishment
✔✔In Arizona, a 20-year-old young woman would be allowed to sit at a bar as long as
she is accompanied by her 22-year-old husband or her parents who are of legal age. -
✔✔True: In Arizona, a 20 year old young woman would be allowed to sit at a bar as
long as she is accompanied by her 22 year old husband or her parents who are of legal
age
✔✔What is it legal to sell alcohol in Arizona? - ✔✔6:00am-2:00am, Monday-Sunday
✔✔A server or seller must be at least 21 year old to fill a growler? - ✔✔False: A server
or seller must be at least 19 years old to fill a growler.
✔✔An off-premise retailer shall post one or more sign on the premise where alcohol is
sold that clearly warm______________ of the dangers of consuming alcohol during
pregnancy? - ✔✔Pregnant women
✔✔A licensed establishment must report an act of violence that occurs on the premise -
✔✔True: A licensed establishment must report an act of violence that occurs on the
premises
, ✔✔The more alcohol a person drinks, the_______________ behavioral cues you will
probably see? - ✔✔More
✔✔A person with high tolerance may not exhibit any behavioral cues and therefore may
not appear to be visibly intoxicated - ✔✔True: Tolerance hay hide a person's behavioral
cues so he or she may not appear to be visibly intoxicated, but tolerance does not affect
a person's BAC level
✔✔What is Blood Alcohol Content (BAC)? - ✔✔A measure of amount of alcohol in a
person's blood
✔✔What is the only thing that can lower a person's BAC level? - ✔✔Time
✔✔How are Blood Alcohol Content (BAC) and behavioral cues related? - ✔✔The more
behavioral cues you see, the higher the person's BAC level probably is
✔✔How long does it typically take the body to process the alcohol in one measured
drink? - ✔✔1 hour
✔✔When will your customers' BAC levels vary? - ✔✔Every time they drink
✔✔A woman is talking a bit loudly and disturbing customers at another table. What
would be an appropriate response? - ✔✔Politely ask her to keep her voice down so as
not to disturb others.
✔✔Which of these would NOT be considered a reasonable effort? - ✔✔Glancing at an
ID without verifying all of the information
✔✔Whom should you call if a customer refuses to accept your decision or request? -
✔✔A supervisor, manager, or security personnel
✔✔If you have doubt about serving or selling alcohol to a particular person who is
escalating the situation, it is probably safer to server or sell the alcohol to that individual
- ✔✔False
✔✔When would you ask for a second form of ID? - ✔✔When you need to verify the
primary ID and need further proof of identity
✔✔In order to maintain control of a situation, it is important to match your response to
the person's - ✔✔Behavior