JMU SCOM 122 Exam 1 – Noland Questions With
Complete Solutions
3 dimensions of empathy Correct Answers perceptive talking,
emotional understanding, concern for others
accentuation Correct Answers "PLEASE don't touch that"
attribution error Correct Answers over emphasizing personal
traits and disregarding the situation
breadth Correct Answers range of subjects discussed
captive audience Correct Answers disengaged - have to be there
casual audience Correct Answers unexperienced listeners -
street performer
causal speech organization Correct Answers who/what is
responsible e.g. cause and effect
central idea Correct Answers identifies main concept, point
issue or conclusion speaker wants audience to understand
channel Correct Answers how the message is conveyed
characteristics of an ethical communicator Correct Answers -
respect
- honesty
- fairness
- choice
, - responsibility
chronological speech organization Correct Answers by time
committed audience Correct Answers agreeable listeners - want
to be inspired
communication competence Correct Answers engaging in
communication that is effective + appropriate
communication Correct Answers relaying information from one
person to another
communication myths Correct Answers - doesn't fix everything
- not just common sense
- quantity doesn't equal quality
concerned audience Correct Answers eager listeners - care
about issue/idea
conclusion Correct Answers - complete the circle
- reminder of what's important
- refer to intro
- make a memorable finish
constructive climate Correct Answers openness, supportiveness,
cooperative, "we"ness
contingencies of self worth Correct Answers what you perceive
as most important to feeling good about yourself
Complete Solutions
3 dimensions of empathy Correct Answers perceptive talking,
emotional understanding, concern for others
accentuation Correct Answers "PLEASE don't touch that"
attribution error Correct Answers over emphasizing personal
traits and disregarding the situation
breadth Correct Answers range of subjects discussed
captive audience Correct Answers disengaged - have to be there
casual audience Correct Answers unexperienced listeners -
street performer
causal speech organization Correct Answers who/what is
responsible e.g. cause and effect
central idea Correct Answers identifies main concept, point
issue or conclusion speaker wants audience to understand
channel Correct Answers how the message is conveyed
characteristics of an ethical communicator Correct Answers -
respect
- honesty
- fairness
- choice
, - responsibility
chronological speech organization Correct Answers by time
committed audience Correct Answers agreeable listeners - want
to be inspired
communication competence Correct Answers engaging in
communication that is effective + appropriate
communication Correct Answers relaying information from one
person to another
communication myths Correct Answers - doesn't fix everything
- not just common sense
- quantity doesn't equal quality
concerned audience Correct Answers eager listeners - care
about issue/idea
conclusion Correct Answers - complete the circle
- reminder of what's important
- refer to intro
- make a memorable finish
constructive climate Correct Answers openness, supportiveness,
cooperative, "we"ness
contingencies of self worth Correct Answers what you perceive
as most important to feeling good about yourself
