Solutions
attitude Correct Answers a learned predisposition to respond
favorably or unfavorably toward some attitude or object
bar graph Correct Answers comparing two or more groups
captive audience Correct Answers assembles to hear a speech
because they are complelled to i.e. a classroom
casual audience Correct Answers unexpected listeners, those
who hear a speaker and stop out of interest
causal organizational pattern Correct Answers persuasive, cause
and effect with a clear outcome
chronological organizational pattern Correct Answers
informative following a time period, i.e. how-to speeches
cognitive dissonance Correct Answers uncomfortable feelings
produced by seemingly inconsistent thoughts, helps change a
person's attitude
committed audience Correct Answers voluntarily assembles
because they want to listen to or be inspired by the speaker
communication Correct Answers a transactional process of
sharing meaning with others, done with at least 2 people
, competence Correct Answers the ability and willingness of an
individual to participate responsibly in communication to
maximize the outcome of shared meanings
concerned audience Correct Answers eager listeners concerned
about issues and ideas
consistency between attitudes and behavior depends on Correct
Answers personal experience, personal impact (secondhand
stories), effort required (effort goes up, consistency goes down)
contrary audience Correct Answers hostile listeners who are
there in opposition of your views
door-in-the-face Correct Answers start with a large request and
then introduce a smaller more reasonable request
elements of competence Correct Answers knowledge, skills,
sensitivity/empathy, commitment, cognitive complexity (ability
to view a situation from a variety of perspectives), self
monitoring (ability to change based on situations), ethics
establishing identification Correct Answers a bond between
speaker and audience
fallacy Correct Answers error in logic
fields of experience Correct Answers inclusive of cultural
background, ethnicity, location, and experiences gained over a
lifetime