NURSING COMMUNICATION, CULTURAL
COMPETENCE, SBAR & SYSTEMS THEORY (FULL Q&A)
1. Which cultural group traditionally uses storytelling to share lessons or
messages?
A.) Germans
B.) Asians
C.) Hispanic/Latino
D.) Native American
Answer: D.) Native American
2. A nurse should speak to an unconscious patient as if they are able to hear.
A.) True
B.) False
Answer: A.) True
3. Individuals receiving palliative care can still continue treatment for ongoing
conditions such as diabetes and wound management.
A.) True
B.) False
Answer: A.) True
,4. To help reduce a toddler’s fear while in the hospital, select all that apply:
A.) Invite a clown into the surgery room
B.) Involve the parents in care
C.) Separate the child from the parents
D.) Use a teddy bear to demonstrate medical procedures and comfort the child
Answers: B.) Involve the parents in care; D.) Use a teddy bear to demonstrate
medical procedures
5. Which of the following factors can affect communication?
A.) Limited mobility
B.) Vision impairment
C.) Hearing impairment
D.) Mental health challenges
Answers: A, B, C, and D
6. The General Systems Theory excludes which of the following ideas?
A.) Homeostasis occurs when processes function independently
B.) It assesses how different processes interact and relate
C.) It explains how interconnected parts support the whole system
,D.) Homeostasis results from systems working together
Answer: A.) Homeostasis occurs when processes function independently
7. The Institute of Medicine’s primary goal is to ensure patient safety by... (Select
all that apply)
A.) Punishing nurses who make medication errors
B.) Promoting teamwork and collaboration instead of professional silos
C.) Encouraging effective communication through tools such as ISBARR
D.) Allowing nurses to practice to the full extent of their training
Answers: B, C, and D
8. ISBARR requires nurses to offer recommendations for the next steps in patient
care.
A.) True
B.) False
Answer: A.) True
9. A nurse automatically faces prison time for failing to protect patient health
information.
A.) True
B.) False
, Answer: B.) False
10. Sociology identifies two main types of social organizations. The primary group
is one that:
A.) Meets briefly to complete a specific goal
B.) Is usually a small, close social circle
C.) Maintains long-term relationships
D.) Consists of members with close, personal connections
Answers: B, C, and D
11. When a nurse tells a patient needing lab work, “You’re going to see the
hospital vampire,” this is an example of:
A.) Slang
B.) An easy-going personality style
C.) Empowering the patient
D.) Using humor to reduce anxiety
Answer: A.) Slang
12. The most significant form of nonverbal communication is:
A.) Body language and posture