BUNDLE 100 QUESTIONS WITH COMPLETE
SOLUTION
⩥ The principles of quality improvement require that executives change
their management philosophy from:
A) finding fault with employees to finding problems with processes
B) finding fault with employees to involving them in the improvement
of processes
C) focusing on enhancing inspection techniques to focusing on variance
D) focusing on employee's roles to focusing on process outcomes.
Answer: A
⩥ What type of problem arises when an executive knowingly allows
organization to continue in double billing
A) an ethical issues but may not be grounds for dismissal is policy is
unclear
B) an actual conflict of interest even absent a direct economic benefit to
executive
C) an ethical problem for the employee if the executive receives direct
economic benefit
D) an ethical problem if it clearly violates state of federal law. Answer:
B
,⩥ Which of the following is a unit of measure commonly used to
determine physicians' clinical productivity
A) RVU
B) CMS
C) IPO
D) CPU. Answer: A
⩥ Which of the following 3rd party reimbursement methods provides
the largest incentive for the provider to reduce costs
A) charge-based
B) cost-based
C) prospective payment
D) per diem. Answer: C
⩥ Statements of earnings, financial positions, changes in financial
position and retained earnings are required to be submitted yearly by all
A) publicly owned HCOs
B) privately owned HCOs
C) government owned HCOs
D) faith-based owned HCOs. Answer: A
⩥ Which of the following is an example of a capital expenditure
A) land purchased for resale
,B) surgical equipment with a useful life of 6mo
C) a building with a useful life os 20 yrs
D) medical supplies used in patient care. Answer: C
⩥ What is the correct order of stages of accomplishing org change
A) identifying, planning, implementing, evaluating
B) planning, identifying, evaluating, implementation
C) evaluation, planning, implementation, identifying
D) planning, evaluating, identifying, implementation. Answer: A
⩥ Boards make better decisions if they use information that is
A) readily available on their website
B) generated from computer studies of departmental activity reports
C) summarized in graphs
D) focused on measurable outcomes of service quality and economic
vitality. Answer: D
⩥ The central role of the HCO board includes all of the following except
A) setting the strategic plan and service values of the organization
B) support for assessing changing market needs
C) support in managing important service programs or departments
, D) assuring the recruitment, hiring, support and reward of the CEO.
Answer: C
⩥ The first role of the governing body is to:
A) manage inputs of the HCO to achieve outputs that are its goals
B) recruit members who understand the health services field
C) set objectives and develop policy to guide the organization in
achieving its mission
D) develop the operating plan and monitor departmental performance.
Answer: C
⩥ Internal members of the healthcare organization governing body:
A) serve on an ad HCO basis and are rarely voting members
B) are kept to a minimum due to confidentiality concerns
C) often include the CEO, medical director and CFO
D) often include the executive staff in planning and information
management. Answer: C
⩥ In assessing the advantages of using a focus group over a survey to
evaluate a program, one could say focus groups :
A) are likely to use a larger sample size
B) are more useful in designing improvements to a program
C) are more precise in designing improvements to a program