Delta Comprehensive Final EXAM (2025) UPDATE
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Terms in this set (191)
Where can you find all Chapter 7 of the OBM
aircraft information?
When must the flight deck During aircraft movement
door be closed?
1) Crash axe
2) Halon extinguisher
List the emergency 3) PBE
equipment that is always 4) Heat-resistant gloves
found in the flight deck. 5) Crew life vests for all seats
6) Escape ropes (on select aircraft)
7) Portable ELT (on select aircraft)
What are the seat classes First Class, Comfort +, Main Cabin, Basic Main
on narrow-body
(domestic) flights?
What are the seat classes Delta One, Delta Premium Select, Delta Comfort +,
on international flights? Main Cabin
When piggy-backing with 3-5 rows apart
two carts, FAs should
remain no more than _____
rows apart.
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What colors can be found Pink or red: Crew call light
on the call light panel and Blue: Passenger call light
what do they mean? Yellow or amber: Lavatory call light
When must moveable For taxi, takeoff, and landing
armrests be down?
Passengers using seatbelt In the emergency exit row
extensions may not sit
___________.
Spring-loaded flap must close and seal because there
Galley Trash Chute Flaps
is no HAHE
* Spring loaded
Gold latches
* Help identify carts that may roll into the customer
seating area.
How long does 12-22 minutes
emergency oxygen last?
Where can oxygen rich air Below 14,000 feet
be found?
What kind of emergency Door, window, and tailcone
exits can be found on
Delta aircraft?
How can you identify They are always outlined in orange
passenger exit rows on an
aircraft map?
In the event of an 1) Flight deck door
emergency, how will the 2) Flight deck windows
flight deck exit the 3) Emergency escape hatch
aircraft?
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If they suspect pilot incapacitation.
When is it okay to use the
FAs to use the keypad to (Incapacitation is suspected if, after two attempts to
open a flight deck door? contact the pilots via interphone, no response is
received.)
1) Skypro (POP device & charger)
2) updated OBM/AH files
3) cabin access key
Delta Airlines accountable 4) working wrist watch
items 5) valid passport
6) uniform compliant facemask and protective
eyewear
7) Thermometer
SCTP
1) Safety
Standards of Performance
2) Customer Service
(4)
3) Teamwork
4) Professionalism
Service tool onboard aircraft. Located in GST App. 1
First Point of Contact
FPOC per customer per flight.
If requested, the FA 15 days
Certificate of
Demonstrated Proficiency
must be presented within
______ if requested by the
NTSB or another federal
agency.
1) Servant Leadership: Care for community, customers,
and each other.
2) Integrity: Always keep your deals.
What are Delta's core
3) Honesty: Always tell the truth.
values?
4) Respect: Don't hurt anyone.
5) Perseverance: Try harder than your competitors --
never give up.
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