COMPLETE SOLUTIONS
culture Correct Answers learned set of enduring values, beliefs,
and practices that are shared by an identifiable large group of
people with a common history
define communication competence and describe the skills
needed to be an effective and appropriate communicator Correct
Answers communication competence is engaging in
communication w/ other that is perceived to be both appropriate
and effective in a given context
effectivness- focuses on we orientation
define ethnocentrism, cultural relativism, and multiculturalism
Correct Answers ethno centrism- notion that ones culture is
superior to any other
cultural relativism- views culture as different
multiculturalism- promotes diversity and insists everyone treated
to be treated equally
define listening by its basic elements- comprehending, retaining,
and responding Correct Answers comprehending- how we
understand what is being said
retaining- keeping info in our brains and remembering it for later
responding- how we respond to nonverbal messages
Define persuasion Correct Answers the process of convincing
someone to change their attitude Or behavior about a certain
thing.
, define the basic communication elements contained in the
communication models (channel, sender, receiver, message,
encode, decode, context, fields of experience, noise and
feedback Correct Answers channel- medium through which
message travels through such as oral or written
sender- initator and encoder sends a message
receiver- decodes message in atmosphere of noise
message- stimulus that provides meaning through a channel
encode- sender
decode- receiver
define the general purpose, specific purpose, and central idea in
public speaking Correct Answers general purpose- overall goal
of the speech tells the audience why you're giving it
Specific purpose- statement is concise precise, infinitive phrase
composed of simple clear language that has bothered the central
idea and the general purpose and indicates what the speaker
hopes to accomplish.
central idea- main concept, point, issue, conclusion, and what
they want the audience to believe
define the three types of listening - informational, critical, ad
empathic, Correct Answers informational- when one tries to
comprehend the info and learn from it
critical- the process of evaluating the merits of claims as the are
heard
empathetic- understands the perspective of the other person and
knowing how the feel
describe self concept and describe how it is formed (rejected
appraisal, significant others, and society) Correct Answers self