Solutions
Abstracting Correct Answers the process whereby we formulate
increasingly vague conceptions of our world by leaving out
details associated with objects, events and ideas
Accentuation Correct Answers Nonverbal cues accent
emphasize parts of the verbal message
Ambushing Correct Answers When one listens for weakness
and ignores strength
Attitude Correct Answers A learned predisposition to respond
favorably or unfavorably toward some attitude object
Attribution error Correct Answers The tendency to
overemphasize personal traits and underemphasize situation as
causes of other people's behavior.
Beliefs Correct Answers What a person thinks is true or
probable
Breadth Correct Answers The range of subjects discussed
Causal Correct Answers Organized by causes and effects
Central idea Correct Answers The main concept, point, issue, or
conclusion, that you want your audience to understand or
believe or feel, the one thought, separate from all of the details
,provided in the speech, that the audience will remember, the
theme
Channel Correct Answers Medium through which a message
travels, such as oral or written
Chronological Correct Answers Follows a sequence of events
Collectivist culture Correct Answers A society characterized by
a "we over me" mentality, putting the group over the individual
Communication Competence Correct Answers Engaging in
communication with others that is perceived to be both effective
and appropriate in a given context
Competence Correct Answers Refers to the audience's
perception of the speaker's knowledge and experience on a topic
Competitive interrupting Correct Answers Occurs when we
dominate the conversation by seizing the floor from others who
are speaking
Composure Correct Answers Speaker appears emotionally
stable, confident and in control of themselves, remains calm
even when problems arise
Comprehending Correct Answers A shared meaning between or
among parties in a transaction, begins the listening process
Concern for others Correct Answers Trying to care about what
happens to others
, Connotative meaning Correct Answers Personal meaning
Content Correct Answers What is actually said and done
Context Correct Answers The environment in which
communications occurs
Contradiction Correct Answers Nonverbal cues are the opposite
of the verbal message
Conversational narcissism Correct Answers Tendency of
listeners to turn the topic to themselves, to turn ordinary topics
without showing interest to others
Critical Correct Answers The process of evaluating the merits
of claims, separating facts from fantasies
Cultural relativism Correct Answers An individual's beliefs and
activities should be understood by others in the terms of that
individual's own culture
Culture Correct Answers A learned set of enduring values,
beliefs, and practices that are shared by an identifiable, large
group of people with a common history
Cynicism Correct Answers Always looking for faults
Decode Correct Answers Extracting the meaning of a message