HFT2220 Exam 1 Questions With All Correct
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l.What is preponderance of
1 Ch.4 Job analysis and design 2
evidence?
e.Demonstrate differentparts ofa job Which of the following does not
description (e.g. identification, illustrate a quality criterion for a task
3 4
general summary, functions and of a Hotel Front Desk
duties, specification, etc). Representative?
Don't know?
, Terms in this set (69)
Ch.4 Job analysis and
design
Career ladders are movement from one position in
the organization to another, such as a career path. You
f.Career ladders vs. career move up in the organizational chart through
lattices? promotions due to management expertise.
Career lattice is moving across the organization to
different areas.
g.How to determine
staffing patterns?
Heisenberg effect: The tendency of people to
subconsciously give answers they think the interviewer
wants to hear. A way around this effect is to interview
multiple employees.
d.Heisenberg effect and
Hawthorne effect: The name came from a study
Hawthorne effect
conducted at the Western Electric Company's
Hawthorne Works in the Chicago area. The effect is
that if employees knew that they were being
observed, then they would perform at higher levels.
e.Demonstrate
differentparts ofa job
description (e.g.
identification, general
summary, functions and
duties, specification, etc).
c. Describe the various job
analysis techniquesand
their characteristics(e.g.
interviews, observations,
questionnaires, etc).
Answers
Save
Practice questions for this set
Learn 1/4 Study with Learn
Requests catering for all programs as requested
Choose an answer
l.What is preponderance of
1 Ch.4 Job analysis and design 2
evidence?
e.Demonstrate differentparts ofa job Which of the following does not
description (e.g. identification, illustrate a quality criterion for a task
3 4
general summary, functions and of a Hotel Front Desk
duties, specification, etc). Representative?
Don't know?
, Terms in this set (69)
Ch.4 Job analysis and
design
Career ladders are movement from one position in
the organization to another, such as a career path. You
f.Career ladders vs. career move up in the organizational chart through
lattices? promotions due to management expertise.
Career lattice is moving across the organization to
different areas.
g.How to determine
staffing patterns?
Heisenberg effect: The tendency of people to
subconsciously give answers they think the interviewer
wants to hear. A way around this effect is to interview
multiple employees.
d.Heisenberg effect and
Hawthorne effect: The name came from a study
Hawthorne effect
conducted at the Western Electric Company's
Hawthorne Works in the Chicago area. The effect is
that if employees knew that they were being
observed, then they would perform at higher levels.
e.Demonstrate
differentparts ofa job
description (e.g.
identification, general
summary, functions and
duties, specification, etc).
c. Describe the various job
analysis techniquesand
their characteristics(e.g.
interviews, observations,
questionnaires, etc).
