Sherpath: Communication in Nursing
Exam 2026 Questions and Answers
critical components of professional nursing comunication - Correct answer-respect,
assertiveness,
collaboration,
delegation,
advocacy
therapeutic communication vs social communication - Correct answer-therapeutic:
positive, beneficial interactions that focus on patients
social: informal interactions among friends
Nontherapeutic communication - Correct answer-(communication that is not
focused on the patient's needs and concerns) can have an adverse effect on the
nurse-patient relationship.
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,examples: Discouraging the patient from expressing emotions openly
Making the patient feel defensive
Shifting the focus away from the patient's concerns and experiences
Avoiding exploration of critical topics
Discouraging effective patient decision making
damaging nontherapeutic communication - Correct answer-asking "why"
questions, closed ended questions, changing the subject, giving false reassurance,
giving advice, giving generalized responses, approving or disapproving, agreeing
or disagreeing, excessive self-disclosure or comparison, comparing patient
experiences, using personal terms of endearment, being defensive
defense mechanisms - Correct answer-compensation
denial
displacement
introjection
projection
rationalization
regression
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, repression
sublimation
suppression
Developing a solid nurse-patient helping relationship involves: - Correct answer-
Building trust
Demonstrating empathy
Establishing boundaries
Recognizing and respecting cultural concerns
Developing a comprehensive plan of care
Phases of the Helping Relationship - Correct answer-Orientation phase
Working phase
Termination phase
Nursing diagnoses commonly related to communication concerns include: -
Correct answer-Impaired verbal communication
Readiness for enhanced communication
Powerlessness
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Exam 2026 Questions and Answers
critical components of professional nursing comunication - Correct answer-respect,
assertiveness,
collaboration,
delegation,
advocacy
therapeutic communication vs social communication - Correct answer-therapeutic:
positive, beneficial interactions that focus on patients
social: informal interactions among friends
Nontherapeutic communication - Correct answer-(communication that is not
focused on the patient's needs and concerns) can have an adverse effect on the
nurse-patient relationship.
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
,examples: Discouraging the patient from expressing emotions openly
Making the patient feel defensive
Shifting the focus away from the patient's concerns and experiences
Avoiding exploration of critical topics
Discouraging effective patient decision making
damaging nontherapeutic communication - Correct answer-asking "why"
questions, closed ended questions, changing the subject, giving false reassurance,
giving advice, giving generalized responses, approving or disapproving, agreeing
or disagreeing, excessive self-disclosure or comparison, comparing patient
experiences, using personal terms of endearment, being defensive
defense mechanisms - Correct answer-compensation
denial
displacement
introjection
projection
rationalization
regression
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
, repression
sublimation
suppression
Developing a solid nurse-patient helping relationship involves: - Correct answer-
Building trust
Demonstrating empathy
Establishing boundaries
Recognizing and respecting cultural concerns
Developing a comprehensive plan of care
Phases of the Helping Relationship - Correct answer-Orientation phase
Working phase
Termination phase
Nursing diagnoses commonly related to communication concerns include: -
Correct answer-Impaired verbal communication
Readiness for enhanced communication
Powerlessness
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
