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Fire OfficerIII Questions and Correct
Answers
is the reason an organization exists. The Mission of a fire
department is usually the protection of the community
from the dangers of uncontrolled fire and other
emergencies—saving lives and preventing property loss.
Ans: Mission
based on specific functions within the department (e.g.,
suppression, prevention, training) Ans: Division of work
is beliefs, values, and norms shared by the members of the
organization—parallel Ans: Organizational culture
What law allows military veterans preference? Ans:
veterans preference act 1944
an environmental distraction that drowns out or interferes
with the message the sender is trying to transmit. Ans:
Noise
deals with word meanings Ans: Semantics
problems occur not because the language is different, but
because the meaning associated with the words is different
for the sender and the receiver. Ans: Frame of reference
understanding the other person's point of view. Ans:
Empathy
accomplishes the following (a) elicit excitement from the
program proponents; (b) educate the informed; and (c)
neutralize the objections of program opponents. Ans:
Program proposal
tell the reader/listener about the program proposal
contains. Ans: First step in proposing a program
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leads to efficiency and effectiveness Ans: Communication
open records law request for information Ans: Freedom of
Information Act (FIOA)
identify clearly the problem or opportunity to be defended.
Ans: First step in conducting research
begin by performing a personal audit of your firefighters
current skills, knowledge, and abilities. Ans: First step for
developing a firefighter skills/abilities assessment
(a) cognitive; (b) affective; and (c) psychomotor Ans: Three
domains of learning
To conduct personnel audits on training, education, and
proficiencies(validation) Ans: CREDENTIALING
race, religion, sex, age Ans: Demographics
technology made for sophisticated mapping and modeling
Ans: Geographical Information System (GIS)
Customer Service Ans: caring attitude and excellent
technical service best way to build rapport with community
best way to identify possible solutions for problems that
other departments have already specifically addressed.
Ans: Networking
an organization, group, or individual who can influence or
be affected by the actions of another organization. Ans:
Stakeholder
an agreement in which local state, regional, and national
response is requested for a large scale emergency. Ans:
Mutual Aid Box Alarm System (MABAS)
key partners at the local, tribal, state, and federal levels
who implement the NRF are included in the planning
© 2025 All rights reserved
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process. (important role for private sector) Ans: National
Response Framework (NRF)
key activities in sustaining a department include reducing
redundant service and ensuring the security of revenue
sources. Ans: Sustainability of Local Governments
Most important intergovernmental relationships for a Chief
Officer Ans: law enforcement
described as a principle or rule to guide decisions and
achieve rational outcomes. Ans: Policy
When determining risk trends Ans: look back at least 5
years
NFPA 1710/NPFA 1720 Ans: Human Resources determines
need for staffing
After establishing personnel assignments for HRM, use 3
steps Ans: (a) consideration of staffing levels; (b) location
of personnel; and (c) specific functions the personnel will
perform.
allows for anticipated adjustments for resources changes
Ans: Planning
hinders human resources staffing plans Ans: New
legislation
Four common methods used to collect information needed
for JOB ANALYSIS Ans: (a) observation; (b) critical
incidents; (c) work diaries; and (d) interviews/surveys NOT
HISTORICAL RECORDS
sent out to large groups of people to collect information
about specific job tasks. Ans: Surveys
establishes minimum wage, overtime pay Ans: Fair Labor
Standards Act (FLSA)
© 2025 All rights reserved
Fire OfficerIII Questions and Correct
Answers
is the reason an organization exists. The Mission of a fire
department is usually the protection of the community
from the dangers of uncontrolled fire and other
emergencies—saving lives and preventing property loss.
Ans: Mission
based on specific functions within the department (e.g.,
suppression, prevention, training) Ans: Division of work
is beliefs, values, and norms shared by the members of the
organization—parallel Ans: Organizational culture
What law allows military veterans preference? Ans:
veterans preference act 1944
an environmental distraction that drowns out or interferes
with the message the sender is trying to transmit. Ans:
Noise
deals with word meanings Ans: Semantics
problems occur not because the language is different, but
because the meaning associated with the words is different
for the sender and the receiver. Ans: Frame of reference
understanding the other person's point of view. Ans:
Empathy
accomplishes the following (a) elicit excitement from the
program proponents; (b) educate the informed; and (c)
neutralize the objections of program opponents. Ans:
Program proposal
tell the reader/listener about the program proposal
contains. Ans: First step in proposing a program
© 2025 All rights reserved
, 2 | Page
leads to efficiency and effectiveness Ans: Communication
open records law request for information Ans: Freedom of
Information Act (FIOA)
identify clearly the problem or opportunity to be defended.
Ans: First step in conducting research
begin by performing a personal audit of your firefighters
current skills, knowledge, and abilities. Ans: First step for
developing a firefighter skills/abilities assessment
(a) cognitive; (b) affective; and (c) psychomotor Ans: Three
domains of learning
To conduct personnel audits on training, education, and
proficiencies(validation) Ans: CREDENTIALING
race, religion, sex, age Ans: Demographics
technology made for sophisticated mapping and modeling
Ans: Geographical Information System (GIS)
Customer Service Ans: caring attitude and excellent
technical service best way to build rapport with community
best way to identify possible solutions for problems that
other departments have already specifically addressed.
Ans: Networking
an organization, group, or individual who can influence or
be affected by the actions of another organization. Ans:
Stakeholder
an agreement in which local state, regional, and national
response is requested for a large scale emergency. Ans:
Mutual Aid Box Alarm System (MABAS)
key partners at the local, tribal, state, and federal levels
who implement the NRF are included in the planning
© 2025 All rights reserved
, 3 | Page
process. (important role for private sector) Ans: National
Response Framework (NRF)
key activities in sustaining a department include reducing
redundant service and ensuring the security of revenue
sources. Ans: Sustainability of Local Governments
Most important intergovernmental relationships for a Chief
Officer Ans: law enforcement
described as a principle or rule to guide decisions and
achieve rational outcomes. Ans: Policy
When determining risk trends Ans: look back at least 5
years
NFPA 1710/NPFA 1720 Ans: Human Resources determines
need for staffing
After establishing personnel assignments for HRM, use 3
steps Ans: (a) consideration of staffing levels; (b) location
of personnel; and (c) specific functions the personnel will
perform.
allows for anticipated adjustments for resources changes
Ans: Planning
hinders human resources staffing plans Ans: New
legislation
Four common methods used to collect information needed
for JOB ANALYSIS Ans: (a) observation; (b) critical
incidents; (c) work diaries; and (d) interviews/surveys NOT
HISTORICAL RECORDS
sent out to large groups of people to collect information
about specific job tasks. Ans: Surveys
establishes minimum wage, overtime pay Ans: Fair Labor
Standards Act (FLSA)
© 2025 All rights reserved
