DELL CLIENT ASSESSMENT EXAM
2025/2026 QUESTIONS AND ANSWERS
100% PASS
Lower Latency
Less prone to physical failures
Faster RW speeds
Silent operation - ANS What are the advantages of SSD when compared to traditional HDD
ePSA - ANS Which Dell Diag tool can be used as a troubleshooting tool when the system fails
to boot into the OS
Jumper is at SERVICE_MODE - ANS Why sometimes the values in BIOS cannot be saved and
shows as manufacturing mode
System board replacement - ANS When would you run the RMA Shim tool on a Chromebook
Reset NVRAM to Disabled - ANS To preserve BIOS settings before recovering it, user need to
System acceleration solution
Pairs memory and storage - ANS What is correct about Intel Optane Memory
1 @COPYRIGHT 2025/2026.
, F12 - ANS Which key is used to access the one time boot menu while restarting the
computer
True - ANS FastBoot is the Pre-Boot environment of Android that starts before Android
To restart the PSU BIST
Ensure to disconnect AC power
To start the PSU BIST - ANS Which of the following statements are true about the new PSU
BIST
Select All - ANS Select steps involved in unpackaging parts
CTRL+Esc - ANS Which of the following is the correct way to trigger BIOS Recovery 2
between processor & heatsink - ANS What is Thermal Grease
Vostro - ANS Which is the notebook computer category that is designed to be suitable for
small orgs with little or no IT staff
True - ANS Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO
DOS Test
Individual Diag
Windows Test - ANS PC Doctor USB solution offers
true - ANS After system board replacement, a field tech can input the service tag value only
once
2 @COPYRIGHT 2025/2026.
2025/2026 QUESTIONS AND ANSWERS
100% PASS
Lower Latency
Less prone to physical failures
Faster RW speeds
Silent operation - ANS What are the advantages of SSD when compared to traditional HDD
ePSA - ANS Which Dell Diag tool can be used as a troubleshooting tool when the system fails
to boot into the OS
Jumper is at SERVICE_MODE - ANS Why sometimes the values in BIOS cannot be saved and
shows as manufacturing mode
System board replacement - ANS When would you run the RMA Shim tool on a Chromebook
Reset NVRAM to Disabled - ANS To preserve BIOS settings before recovering it, user need to
System acceleration solution
Pairs memory and storage - ANS What is correct about Intel Optane Memory
1 @COPYRIGHT 2025/2026.
, F12 - ANS Which key is used to access the one time boot menu while restarting the
computer
True - ANS FastBoot is the Pre-Boot environment of Android that starts before Android
To restart the PSU BIST
Ensure to disconnect AC power
To start the PSU BIST - ANS Which of the following statements are true about the new PSU
BIST
Select All - ANS Select steps involved in unpackaging parts
CTRL+Esc - ANS Which of the following is the correct way to trigger BIOS Recovery 2
between processor & heatsink - ANS What is Thermal Grease
Vostro - ANS Which is the notebook computer category that is designed to be suitable for
small orgs with little or no IT staff
True - ANS Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO
DOS Test
Individual Diag
Windows Test - ANS PC Doctor USB solution offers
true - ANS After system board replacement, a field tech can input the service tag value only
once
2 @COPYRIGHT 2025/2026.
