THE BMZ ACADEMY
THE BMZ ACADEMY
053 8213
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Table of Contents
PART A: PERSONNEL PSYCHOLOGY ......................................................................................................... 4
QUESTION 1 ............................................................................................................................................ 4
1.1 As the HR Manager for SFS, you acknowledge the importance of addressing the performance
appraisal system's attitudinal, interpersonal and technical components. In light hereof, discuss the
nine fundamental requirements of successful performance management systems. In your discussion,
provide a practical example of how SFS can embed each of the nine requirements into their
performance management system. [18] ................................................................................................ 4
1.2 Training can be a costly exercise. Therefore, it is essential first to determine what training is
necessary before expending resources. You are tasked to conduct a needs assessment amongst line
managers. Determine what training the line managers will need to effectively manage their virtual
teams' performance. Discuss the Training Needs-Assessment Model (Cascio & Aguinis, 2019 or 2024
– Figure 15.3) and illustrate what information should guide all future choices about training methods
and evaluation strategies. [12] ............................................................................................................... 9
QUESTION 2 .......................................................................................................................................... 12
1.1 The difference between unfair discrimination and adverse impact. (2) ........................................ 12
1.2 Discuss the complexity of fairness in employment decisions by referring to: Figures 8.1, 8.3, 8.4,
8.5, 8.6, 8.7, and 8.8 in Cascio and Aguinis (2019, pp. 181-184) or (2024, pp. 195-200). In your
discussion, refer to each scatterplot and illustrate a differential predictor-criterion relationship that
is legal, appropriate, or inappropriate and may have an adverse impact. (28) ................................... 13
PART B: CAREER PSYCHOLOGY ............................................................................................................. 15
QUESTION 1 .......................................................................................................................................... 15
1.1. Identify Nokwanda’s current adulthood life stage and discuss the psychological tasks associated
with her career life stage (see Table 2.2 in Coetzee et al., 2021). (5) .................................................. 15
1.2. As an aspiring career counsellor, one must be cognisant of the sociocultural and
socioeconomical factors influencing an individual’s career decision-making. Reflect on your
sociocultural background to determine how these have influenced your career decisions and
choices. Discuss why you believe these factors must be considered when offering career counselling
and guidance in South Africa and Africa. You may use your own life experiences to justify your view.
(5) .......................................................................................................................................................... 16
1.3. The Diagnostic Framework of Career Services is a valuable tool that career counsellors and
career development practitioners can use to diagnose the career-related needs and problems of
adults in the workplace across the life span. The Framework provides a structure for practitioners to
ascertain the most appropriate strategies, models and theories for the career counselling and
guidance process. Reflect on Nokwanda’s career life story and discuss two (2) career services you
will apply to address her career-related problems. Motivate your answer with evidence from the
case study. (10) ..................................................................................................................................... 17
QUESTION 2 .......................................................................................................................................... 19
2|Page BMZ ACADEMY 061 262 1185/068 053 8213
, THE BMZ ACADEMY
2.1. As Nokwanda has consulted you as a registered IO Psychologist for career counselling and
development guidance, apply the career counselling and development guidance process to
Nokwanda’s case. Provide examples of applying each step to your session with Nokwanda. (14) ..... 19
2.2. Discuss six (6) ethical principles you will apply in your career counselling approach to the case of
Nokwanda. Motivate your answer. (6) ................................................................................................. 21
References ............................................................................................................................................ 22
3|Page BMZ ACADEMY 061 262 1185/068 053 8213
THE BMZ ACADEMY
053 8213
BMZ ACADEMY 061 262 1185/068 053 8213Page 1 of 24
, THE BMZ ACADEMY
Table of Contents
PART A: PERSONNEL PSYCHOLOGY ......................................................................................................... 4
QUESTION 1 ............................................................................................................................................ 4
1.1 As the HR Manager for SFS, you acknowledge the importance of addressing the performance
appraisal system's attitudinal, interpersonal and technical components. In light hereof, discuss the
nine fundamental requirements of successful performance management systems. In your discussion,
provide a practical example of how SFS can embed each of the nine requirements into their
performance management system. [18] ................................................................................................ 4
1.2 Training can be a costly exercise. Therefore, it is essential first to determine what training is
necessary before expending resources. You are tasked to conduct a needs assessment amongst line
managers. Determine what training the line managers will need to effectively manage their virtual
teams' performance. Discuss the Training Needs-Assessment Model (Cascio & Aguinis, 2019 or 2024
– Figure 15.3) and illustrate what information should guide all future choices about training methods
and evaluation strategies. [12] ............................................................................................................... 9
QUESTION 2 .......................................................................................................................................... 12
1.1 The difference between unfair discrimination and adverse impact. (2) ........................................ 12
1.2 Discuss the complexity of fairness in employment decisions by referring to: Figures 8.1, 8.3, 8.4,
8.5, 8.6, 8.7, and 8.8 in Cascio and Aguinis (2019, pp. 181-184) or (2024, pp. 195-200). In your
discussion, refer to each scatterplot and illustrate a differential predictor-criterion relationship that
is legal, appropriate, or inappropriate and may have an adverse impact. (28) ................................... 13
PART B: CAREER PSYCHOLOGY ............................................................................................................. 15
QUESTION 1 .......................................................................................................................................... 15
1.1. Identify Nokwanda’s current adulthood life stage and discuss the psychological tasks associated
with her career life stage (see Table 2.2 in Coetzee et al., 2021). (5) .................................................. 15
1.2. As an aspiring career counsellor, one must be cognisant of the sociocultural and
socioeconomical factors influencing an individual’s career decision-making. Reflect on your
sociocultural background to determine how these have influenced your career decisions and
choices. Discuss why you believe these factors must be considered when offering career counselling
and guidance in South Africa and Africa. You may use your own life experiences to justify your view.
(5) .......................................................................................................................................................... 16
1.3. The Diagnostic Framework of Career Services is a valuable tool that career counsellors and
career development practitioners can use to diagnose the career-related needs and problems of
adults in the workplace across the life span. The Framework provides a structure for practitioners to
ascertain the most appropriate strategies, models and theories for the career counselling and
guidance process. Reflect on Nokwanda’s career life story and discuss two (2) career services you
will apply to address her career-related problems. Motivate your answer with evidence from the
case study. (10) ..................................................................................................................................... 17
QUESTION 2 .......................................................................................................................................... 19
2|Page BMZ ACADEMY 061 262 1185/068 053 8213
, THE BMZ ACADEMY
2.1. As Nokwanda has consulted you as a registered IO Psychologist for career counselling and
development guidance, apply the career counselling and development guidance process to
Nokwanda’s case. Provide examples of applying each step to your session with Nokwanda. (14) ..... 19
2.2. Discuss six (6) ethical principles you will apply in your career counselling approach to the case of
Nokwanda. Motivate your answer. (6) ................................................................................................. 21
References ............................................................................................................................................ 22
3|Page BMZ ACADEMY 061 262 1185/068 053 8213
